Ratings based on 1,338 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Surprising

Posted May 19, 2017
We had a great stay here for 2 nights. The hotel is a beautiful building with tons of history. rooms were clean and comfortable. Hotel staff were helpful. Location was central and easily walkable to everything in gaslamp/downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Classy vintage flare but modern

Posted May 16, 2017
Location: Perfect location, park at the Chase parking lot a block away. 5 min walk for twenty bucks overnight. The hotels parking price is double that.
Staff were all pleasant and attentive, the hotel itself is beautiful and in a great location. I loved that it is a vintage bank and you can walk downstairs to check out the safe.The guest room was large and decorated well.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Not your normal Courtyard.

Posted May 15, 2017
Refurbished bank with large lobby. Bar and food are good. Workout facility is better than normal Courtyards but not outstanding. WiFi was problematic. Easily walkable to Convention Center
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

NICE ROOM but Not with a City View

Posted May 9, 2017
Pros: The Space of the room
Cons: The mattress was very hard.
Location: Close by Petco Park
Nice Room. When selecting this hotel we expected a view of the city not a view of the boiler and our room was right next to the janitors station where they were loading their carts and talking. Not very restful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
convenient location, clean rooms. Fabulous interior of an old bank converted to hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Merrimack, NH

Great Hotel close to Everything

Posted May 1, 2017
Pros: Loved the decor: the old charm of the bank lobby with modern rooms just behind the old fashioned wood doors. Fantastic friendly staff, very clean
Cons: Nothing
Location: Great location on edge of Gaslamp Quarter. Short 15 minute walk to waterfront. Harbor Cruise, Segway tour, plenty of quaint shops, USS Midway Museum
Easy to get to Gas Lamp, just a small walk to Seaport and Waterfront. Tons of restaurants. Lots of things to do!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located, within walking distance

Posted Apr 27, 2017
Cons: Parking is too expensive
Location: coffee shop restaurant across the street has GREAT breakfast selections.
to many restaurants, metro system. nice lounge! hallways in hotel, still looks like an old bank building. nicely decorated rooms. PARKING is too high!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Sunny San Diego

Posted Apr 23, 2017
Housekeeping was great...... always thorough and timely...... didn't have to request anything towels, tp, tissues, soap ....... nothing...... great services Front desk staff were always smiling and helpful ...... positive vibes ....... no attitudes or bad day projections Location was perfect ...... great value vs. other hotels only 1 block difference Definitely would return Many homeless around Horton plaza courtyard but no bad confrontations or experiences...... just very sad and unfortunate to see
3 out of 5
Recommended
for Everyone
by A verified traveler

Not fully satisfied customer

Posted Apr 16, 2017
When we entered the room it smelled musty and room was warm. On the last day I found a bug on the sheets and was disgusted. The decor pillows were not cleaned as they had stains. There were no clear instructions on how to manage the room temp as I didn't want the fan continuously going as it triggered some allergies.only great thing about location is that it's in the heart of Downtown SD everything is walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

San Diego mini vacation

Posted Apr 16, 2017
Wonderful staff very helpful fast service when checking in, rooms are well kept and clean.