Ratings based on 1,409 Verified Reviews

3.2 out of 5
63% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jun 1, 2017
The room was very small and the bath tub was clogged.
Comment from Hotel Management
Jun 13, 2017 by Carlos- Front Desk Manager, Hotel Management
Thank you for posting your comments. We apologize for the issue you encountered. We will work hard to resolve it. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Beds

Posted May 23, 2017
I really liked the hotel. It's location was perfect for me and my family.
Comment from Hotel Management
May 30, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're delighted you enjoyed your stay with us. Our staff works hard everyday to ensure your comfort, so we really appreciate your taking the time to give us your feed-back. We hope you choose to book with us again on your next visit to our area. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Days Inn Chula Vista is a great place to stay. Good price, nice staff, nice rooms, very convenient location next to the San Diego trolley for a short trip downtown or to the border. Lots of bus routes to get to the beach and so many other places. Lots of great places to eat especially the Black Angus steak house just a few feet away from the hotel.
Comment from Hotel Management
May 23, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're so delighted you enjoyed your stay. Our entire staff works hard everyday to ensure your comfort and satisfaction, so we really appreciate your taking the time to give us your feed-back. We hope you choose to book with us again on your next visit to our area. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from massachusetts

Good location and good hotel

Posted May 11, 2017
This hotel is conveniently located next to the blue line trolley for a short trip to get downtown or to the border. A lot of good places to eat, including Denny's across the street, McDonald's next door, black angus steak house literally a few feet away next door with great food. Nice supermarket across the street. All kinds of restaurants very close by. Rooms are nice and comfortable. Friendly staff. Good breakfast. I have stayed here a number of times and will continue to come back.
Comment from Hotel Management
May 15, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments regarding your recent stay. We're so delighted you enjoyed your experience. Our entire staff works hard everyday to ensure your comfort and satisfaction, so we really appreciate your taking the time to give us your feed-back. We hope you choose to book with us again on your next visit to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland Australia

Nice budget hotel

Posted May 8, 2017
Nice budget hotel located across road from Trolley Station making it easy to access the city and harbour area as well as Mexican boarder crossing. Breakfast was simple but filling with the standard cereal, pastrys, toast etc. Plenty of dinning options located around hotel. Staff at front desk very pleasant.
Comment from Hotel Management
May 10, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're so delighted you enjoyed your stay. Our entire staff works hard everyday to ensure your comfort and satisfaction, so we really appreciate your taking the time to give us your feed-back. We hope you choose to book with us again on your next visit to our area. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

To whom it may concern

Posted May 7, 2017
Nice hotel, nice staff, great service, clean all the time.
Comment from Hotel Management
May 23, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're so delighted you enjoyed your stay. Our entire staff works hard everyday to ensure your comfort and satisfaction, so we really appreciate your taking the time to give us your feed-back. We hope you choose to book with us again on your next visit to our area. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, AZ

Nice hotel for a very affordable price

Posted May 1, 2017
I liked how it was a good staying experience for an affordable price! They have a pool and breakfast ready for you to enjoy :)
Comment from Hotel Management
May 1, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're delighted you enjoyed your stay. Our staff works hard everyday to ensure your comfort and satisfaction. We really appreciate your taking the time to give us your feedback. We hope you choose to book with us again on your next visit to the area.
2 out of 5
by A verified traveler from c

Posted Apr 16, 2017
Employee opened our door after we had checked in. I had a double charge ( waiting on refund). I paid cash for stay, deposit and still charged my card. Poor service from front desk manager. Breakfast was poor. Deposit was to high 100 cash deposit or 175 on card for deposit.
Comment from Hotel Management
Apr 19, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're terribly sorry to hear about the issue you experienced. Unfortunately, when paying cash, the only way to guarantee the room stay is with a cash deposit as well. Hotels prefer credit cards because the authorization taken at check-in is much smaller, and it's released immediately. In fact you don't even see it on your statement. Debit cards are not completely compatible with the authorization process. Thank you for letting us know. We will work hard to correct the concern you raised.
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Quiet hotel after a long day of adventure

Posted Apr 16, 2017
Take a short ride to old town, the pier, & took a tour of the town. Wow!
Comment from Hotel Management
Apr 17, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're delighted you enjoyed your stay. Our staff works hard everyday to ensure your comfort and satisfaction. We really appreciate your taking the time to give us your feed-back. We hope you continue to choose booking with us for your lodging needs. Thank you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary City

Fair enough

Posted Apr 12, 2017
They are doing their best. For the price we paid it's okay. We have our RV so a quick stay for a change is needed just for a night.
Comment from Hotel Management
Apr 15, 2017 by Carlos Mendez-Front Desk Manager, Hotel Management
Thank you for sharing your comments. We're delighted you enjoyed your stay. Our staff always works hard to ensure your comfort and satisfaction so we really appreciate your taking the time to give us your feed-back. We hope you choose to book with us again on your next visit to our area. Thank you again.