2 outdoor pools, open 9 AM to 10 PM, free cabanas, pool umbrellas
Check availability

Reviews of Grand Pacific Palisades

3.5 out of 5
Grand Pacific Palisades
5805 Armada Drive, Carlsbad, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 998 reviews" "
Rating 8 - Good. 239 out of 998 reviews" "
Rating 6 - Okay. 87 out of 998 reviews" "
Rating 4 - Poor. 60 out of 998 reviews" "
Rating 2 - Terrible. 39 out of 998 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Morgen

Traveled with group
Liked: Cleanliness, staff & service
Beautiful property, but room was very noisy. Lots of street noise and early morning hotel construction right outside my room door.
Stayed 2 nights in Apr 2024
Response from Len Regan on Apr 22, 2024
Hi Morgen, Thank you for the feedback, we appreciate and value all guests communication on their experiences. We are working on improving in these areas. And your information is helpful. Have a wonderful week.

10/10 Excellent

Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I have a three year-old and an 11 year old and they both enjoyed the stay. The arcade, activity room, ping pong table, the pool, and the little kids park, perfect! Definitely coming back.
Stayed 3 nights in Apr 2024
Response from Len Regan on Apr 22, 2024
Thank you Rosa for such wonderful comments about the resort. It will be a pleasure to share with our team. Have a wonderful week!

10/10 Excellent

Kaylee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the property so we could visit Legoland. We absolutely loved it both times. The separate bedroom for our kids was great and the kids loved the splash pad and pool. The full kitchen had everything we could possibly need for cooking meals in our room. We loved that the bar lets you take drinks up to the room. We will definitely stay again!
Stayed 2 nights in Apr 2024
Response from Len Regan on Apr 17, 2024
Thank you Kaylee for such an awesome review! We look forward to seeing you and your family on a future say.

10/10 Excellent

Caryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to everything.
Stayed 3 nights in Apr 2024

10/10 Excellent

Meugniot, Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Len Regan on Apr 8, 2024
Hello Denise, your 5 out of 5 rating tells us that you enjoyed your stay. Thank you for sharing your experience. Much appreciated.

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property under construction. Building where our room was located was under construction. Front desk was struggling a bit
Stayed 1 night in Apr 2024
Response from Len Regan on Apr 7, 2024
Hi Joanna, thank you for sharing your observations. All feedback is helpful. Have a great day.

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at GPP with our family of small kids. We recommend this property for folks looking to stay very close (across the parking lot) to Legoland! It was also handy they have on-site laundry machines (credit card operated) One minor (rather annoying) issue that came up during Check-Out - was that the hotel had billed us an incorrect (alot higher room rate) vs what we confirmed with Expedia. We did have to call several times to front desk - and once they realized the error, the hotel was able to quickly refund the difference. (hot tip: if booking thru Expedia, be sure to double check what they bill you!) Other than that - our family had a great stay!
Stayed 2 nights in Mar 2024
Response from Len Regan on Apr 11, 2024
Thank you for the kind words, and compliments on our location and property. We are glad you stayed with us. Our apologies on the billing error. And happy our team was able to correct our mistake. Have a great week!

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Len Regan on Apr 4, 2024
Thank you Karina for your 5 out of 4 review!

4/10 Poor

jason

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2024
Response from Len Regan on Apr 14, 2024
Thank you for your feedback, we are dismayed to find you did not enjoy your stay. Our team considers all responses with full attention.

10/10 Excellent

CORINA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Mar 2024
Response from Len Regan on Apr 4, 2024
Hi Corina, So glad you stayed with us, and gave us a 5 out of 5.

10/10 Excellent

Josh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great spot for a family vacation!
Stayed 5 nights in Mar 2024
Response from Len Regan on Apr 4, 2024
Appreciate the awesome feedback Josh. Thank you.

10/10 Excellent

Clayton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to Legoland. Has a nice pool area and a great view of the ocean if you get a place on that side of the property. Doing some work right now to fix up the property so when they are done it should be five stars across the board.
Stayed 1 night in Mar 2024
Response from Len Regan on Apr 4, 2024
We love to hear from our guests, and Clayton you are no exception. Thank you!

10/10 Excellent

Zemina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience
Stayed 3 nights in Mar 2024
Response from Len Regan on Apr 4, 2024
Hi Zemina, we are so happy to hear you had a great stay with us.

10/10 Excellent

Julianna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close it was to Legoland. The property is so beautiful but seemed there was some construction going on, on ceilings in hallway by our hotel room. Not loud just noticeable. The splash pad and pools were really fun for the kids.
Stayed 2 nights in Mar 2024
Response from Len Regan on Apr 4, 2024
Very glad you enjoyed staying with us Julianna. Hope to see you and your family on the next trip.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
I was gifting this to our daughter and son in law for a little get away. I made sure to upgrade them some to a small suite but was pretty disappointed that even though you were definitely not at capacity you did not give them a room with the view of the flower fields. One of the main reasons I chose this site. Sooooo the kids liked it but it could have been better service wise.
Stayed 1 night in Mar 2024
Response from Len Regan on Apr 7, 2024
Hello Mary, thank you for reviewing us. Unfortunately we were not able to upgrade this reservation. Often times our property is only full on the ocean view units. And it is understandable why guests prefer that side. All feedback is helpful. We appreciate you taking the time to share with us.

10/10 Excellent

Jeffery, PALM DESERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Len Regan on Apr 7, 2024
Thank you Jeffery for the stellar rating! Have a great day.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Len Regan on Apr 4, 2024
Hi Thomas, thank you for the positive feedback. We are glad you stay with us.

10/10 Excellent

Nikosha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a family to visit Legoland it’s perfect very spacious and easy walk over to the park. Staff was very accommodating and everything was available in the room that’s needed for your stay. 10/10 recommend
Stayed 3 nights in Mar 2024
Response from Len Regan on Apr 4, 2024
Very accommodating staff, spacious and easy walk to LEGOLAND. Sounds like you enjoyed it here. So glad you took the time to share.

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Len Regan on Apr 4, 2024
Sarai, we always enjoy the opportunity to see how we are doing. Thank you for rating us.

10/10 Excellent

Wendy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and explained everything about the stay.
Stayed 1 night in Mar 2024
Response from Len Regan on Apr 4, 2024
Hi Wendy, our staff will be glad to hear that you appreciate the time they took. Thank You.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and staff was amazing during our stay!
Stayed 5 nights in Mar 2024
Response from Len Regan on Apr 4, 2024
Jessica we definitely like to see that we are described as AMAZING. that means a lot. Thank you.

6/10 Okay

Alexis

Stayed 1 night in Feb 2024
Response from Len Regan on Apr 7, 2024
Hi Alexis, thank you for sharing your observations. All feedback is helpful. Have a great day.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Len Regan on Apr 4, 2024
Hi Samuel, we are happy you enjoyed your visit with us here at Grand Palisades Resorts. Thank you for the great rating.

8/10 Good

Avneet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a ten minute walk to Legoland and about 5 minute drive to restaurants and shopping. Our kids loved the arcade, playground and the activities center.
Stayed 2 nights in Feb 2024
Response from Len Regan on Apr 7, 2024
Hello Anveet, we are so appreciative of feedback. Especially guests who enjoy our locations and amenities. Have a wonderful day.

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very accommodating and helpful during our stay. They really are doing a great job!
Stayed 1 night in Feb 2024
Response from Len Regan on Mar 2, 2024
Thank you for the kind words! Hope to see you on a future stay.

2/10 Terrible

Victoria

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Len Regan on Apr 7, 2024
Hi Victoria, we are sorry that you stay was not as positive as we would of like for you. All feedback is helpful. We appreciate your honest opinion.

8/10 Good

Jeremiah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Was nice but had a lot of construction happening durning our visit.
Stayed 3 nights in Feb 2024
Response from Len Regan on Mar 2, 2024
Hi Jeremiah, we are glad you stayed with us. We are going through some construction at the moment. We hope to see you again on a future visit.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Len Regan on Mar 2, 2024
Thank you Lindsey for your 5 out of 5 survey! We appreciate the feedback.

8/10 Good

anahita

Stayed 1 night in Feb 2024
Response from Len Regan on Apr 7, 2024
Hi Anahita, we are happy you chose to stay with us. Thank you for your feedback. Have a wonderful day.

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Len Regan - Assistant General Manager on Feb 16, 2024
Dear Chantelle, thank you for the feedback, we believe that hospitality is personal and it all starts with a dedicated and caring team. We hope you give us an opportunity to serve your accommodation needs the next time you are in the area.

10/10 Excellent

Mayte, Bakersfield

Stayed 1 night in Feb 2024
Response from Len Regan on Apr 4, 2024
Thank you Mayte for the 5 out of 5 rating.

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Len Regan - Assistant General Manager on Feb 16, 2024
Thank you Lillie for taking the time to do the survey, and as a team we are glad that you enjoyed staying at the Grand Pacific Palisades. Have a wonderful weekend.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean.
Stayed 2 nights in Feb 2024
Response from Len Regan - Assistant General Manager on Feb 16, 2024
Thank you for the positive feedback, we appreciate when guests like yourself let us know how we are doing. Have a great weekend.

10/10 Excellent

Lucila

Stayed 2 nights in Jan 2024
Response from Len Regan on Apr 4, 2024
Thank you Lucilla for the great rating. We are glad you chose to stay with us.

10/10 Excellent

Janet, los angeles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Response from Len on Feb 5, 2024
We are happy you had a memorable stay at Grand Pacific Palisades ResortGrand Pacific Palisades ResortThank you for your kind review of our property, we hope to see you again sometime in the future.Len ReganAssistant General Manager

10/10 Excellent

Kymberly, Marina del Rey

Business traveler, Traveled with partner
Liked: Staff & service
Always good but seems to be a bit fatigued. The ten am checkout time is a problem though
Stayed 2 nights in Jan 2024
Response from Pf on Feb 3, 2024
We appreciate your honest feedback, and hope to host you again in the near future!

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2024
Response from Of on Feb 3, 2024
We appreciate review and look forward to hosting you again in the near future!

10/10 Excellent

david

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Pf on Jan 30, 2024
We appreciate your fantastic review and look forward to hosting you again in the future

10/10 Excellent

Kylie

Stayed 1 night in Jan 2024
Response from Pf on Jan 23, 2024
We appreciate your great review and look forward to hosting you in the near future!

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort with great white staff. Very child friendly which is a huge plus being as across the street from Legoland. If that's in your itinerary, definitely recommend
Stayed 1 night in Jan 2024
Response from Pf on Jan 21, 2024
We appreciate your great review, and look forward to hosting you again in the near future!

8/10 Good

Akop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patrick on Jan 14, 2024
Thank you for your wonderful review. We look forward to hosting you again in the near future!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Patrick on Jan 9, 2024
we appreciate your great review and look forward to hosting you again in the near future!

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great for families
We got a 2 bedroom 2 bathroom condo. Was perfect for our family of 2 kids, mom, dad and grandma. Only complaint is the king bed mattress is rock hard like OMG sleeping on the floor would have been softer. The kids beds were nice memory foam and comfy. Even the pull out sofa was more comfortable. But the pool, and kids splash pad area are nice. Would stay here again.
Stayed 1 night in Jan 2024
Response from Patrick on Jan 9, 2024
We appreciate your great review and look forward to hosting you again in the near future

10/10 Excellent

Tina

Stayed 2 nights in Jan 2024
Response from Pf on Jan 28, 2024
Thank you for your wonderful review. We hope to see you again soon.

8/10 Good

Vijaya Krishna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during our Legoland visit, hotel was very good and walkable to Legoland. Had some activities for kids but we couldn’t explore. Kitchen is not well stocked, apart from that no complaints
Stayed 2 nights in Jan 2024
Response from Patrick on Jan 9, 2024
We appreciate your great review and look forward to hosting you again the near future!

10/10 Excellent

Chaithanya, Dublin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious villas!!
Stayed 4 nights in Dec 2023
Response from Patrick on Jan 4, 2024
We appreciate your kind review and look forward to hosting you get in the future. Thank you.

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Patrick on Dec 28, 2023
Thank you for your wonderful review. We look forward to hosting you again in the near future.

10/10 Excellent

Dan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from patrick on Dec 26, 2023
We appreciate your great review and look forward to hosting you again soon.

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent family-friendly hotel. We loved everything about our stay. The room was spacious and in good shape - plenty of closets and comfortable beds. The kitchen was better stocked than our first apartment - had everything and was super clean. The pool and amenities are wonderful for kids. The washers and driers are always available and are new units. You can walk to Karl Strauss and legoland. We would highly recommend this place.
Stayed 5 nights in Dec 2023
Response from Patrick on Dec 21, 2023
We appreciate your wonderful review and look forward to hosting you again soon. Happy holidays.

8/10 Good

Lillie

Stayed 1 night in Dec 2023
Response from Patrick on Dec 16, 2023
We appreciate your great review and looking forward to hosting you again soon.