Ratings based on 1,442 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Great Family Get-a-away

Posted May 25, 2017
We were pleasantly surprised by the comfort of the room which includes a mini kitchen and table. We spent two days at Legoland mid-week and we highly recommend it to other families with young kids. Less people, more affordable, and faster 200 mile travel time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Gorgeous hotel!

Posted May 15, 2017
Pros: It's beauty and the spaciousness and cleanliness of our Deluxe King room.
Cons: Nothing that I can think of.
Location: We stayed in Carmel, right around the corner from the Flower Fields. The 2nd day, we drove to La Jolla and saw the Sunny Jim Cave. Very interesting.
This was such a beautiful hotel! We even had a view of the Flower Fields from our room. I would highly recommend this hotel to anyone!
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
Hi Jan! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County

Superb stay with excellent staff/customer service

Posted May 13, 2017
Stayed at the GPR for our twin boys' birthday getaway to go to Legoland since it is so close to the park. Was very impressed with the resort and its amenities but was blown away with even better customer service and staff! The front desk associate named Martin went above and beyond expectations and gave our boys birthday gifts, chocolate, and birthday card signed by other staff members. Martin and staff members didn't need to do that but was grateful for care. GPR will definitely have us as guests for future visits to Carlsbad! Thank you!
Comment from Hotel Management
May 20, 2017 by Manager, Hotel Management
A. H., reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! We truly hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

Great location and great amenities

Posted May 7, 2017
Cons: Maybe have continental breakfast available on site.
Location: Legoland
Our 7 year old son enjoyed the kids pool are water play area. I also enjoyed lane swimming in the adult pool. Great location, friendly staff, beautiful views.
Comment from Hotel Management
May 11, 2017 by Manager, Hotel Management
Octavian, we're so glad that we were able to go above and beyond your expectations! We can't wait until your next stay with us!
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel, perfect location for Legoland

Posted May 1, 2017
This hotel was very nice, rooms were clean and comfortable and staff was very helpful. Just minutes from Legoland. Very kid friendly, nice family pool and lots of activities for them as well.
3 out of 5
by A verified traveler from m

Good location but needs major renovations

Posted Apr 29, 2017
Picked this hotel based on location (next to Legoland, close to San Diego) and amenities. Location was excellent with great restaurants short distance away. However, the rooms need major upgrades. It seems they've tried to do some minor revamps like repaint the walls, re-apply silicone grout in the bathroom. But all that does is add a layer of thick paint and silicone on top of layers and layers. The bathroom fixtures need to be replaced, they spray every which way, they're just so old! The beds are super uncomfortable, overly soft and lumpy mattress. Also, the rooms should have a safe for convinience. The staff was ok, for California. Shuttle drivers and cleaning service were great though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Awesome location.

Posted Apr 27, 2017
Pros: location, elegance, comfort
Location: Legoland is very close by.
Fabulous location. Excellent staff. I was impressed that when the check in line was long, they had someone pass out champagne. Nice quiet room...Mine had a view of Legoland...not the best view for the resort, but event the non-view room was quite enjoyable. Lovely room and quiet. Would totally recommend.
Comment from Hotel Management
Apr 28, 2017 by Manager, Hotel Management
You made our day - thanks for the great review! And we're happy you mentioned the champagne - good to know it was a hit!
2 out of 5
by A verified traveler

Close to flower field/Legoland, need improvement

Posted Apr 26, 2017
2-hour wait to get my room ready (couldn't get to room until past 6 pm). They need someone monitoring the adult pool area. Adult pool area is for 17 and older. But there were kids swimming in the pool and the hot tub. People were eating and drinking in the hot tub. They will offer you 3 night stay at the discounted rate (about $300) if you come back within a year (you need to sign up/pay before you check out). But I would not sign up for this or come back to this hotel until they improve the customer service.
Comment from Hotel Management
Apr 28, 2017 by Manager, Hotel Management
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one - we set a high standard for ourselves and would be happy to talk to you about your stay with us. Feel free to call us at (760) 827-3200.
5 out of 5
Recommended
for Families
by A verified traveler from orange county

Ocean View and flower field view

Posted Apr 24, 2017
Pros: Shuttle right next to the wall of flower field if u don't want to shuttle u can walk both to outlet and the flower field. Security a
Cons: Security at parking entrance anybody can just drive and get into directly to hotel rooms
Location: Flower field , outlet ,beach , lego land strawberry field
Excellent place to stay if u are visiting flower field their pool has a beautiful view of both flower field and ocean
Comment from Hotel Management
Apr 28, 2017 by Manager, Hotel Management
Lorna, we really appreciate your positive review! Your comments are appreciated. The Flower Fields are gorgeous this time of year. From everyone here, we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family-friendly, great location

Posted Apr 23, 2017
This resort is very family-friendly and a perfect location for families planning a trip to Legoland. I highly recommend it. The only negative was that I ordered room service for breakfast and while it was delivered timely, it was cold and not very good.
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Thank you for the top rating - happy you enjoyed your stay! We're glad you enjoyed our great location and family-friendly atmosphere. Have a great day!