Estimado Ricardo: Gracias por compartir sus comentarios sobre su reciente visita a nuestro hotel. Me alegra mucho saber que disfrutó de nuestra ubicación y del servicio recibido por parte del personal. Espero verlos pronto. Atentamente, Kim Avant, Gerente General

Estimada Adriana: Gracias por los amables comentarios sobre su reciente visita. Me alegra saber cuánto disfrutó de nuestra ubicación y el servicio que recibió de nuestros empleados. Esperamos que regrese pronto. Atentamente, Kim Avant, Gerente General

Estimada Adriana: Estoy encantado de que usted y su familia hayan disfrutado de su tiempo en La Jolla. Me alegra que te haya gustado nuestra ubicación. Y gracias por los comentarios positivos sobre nuestros empleados que brindan un servicio tan amable. Por favor regrese y visítenos nuevamente pronto. Atentamente, Kim Avant, Gerente General

Dear Ed: We are very sorry to hear that your visit was not what you expected. I understand a member of my team has attempted to reach out to you but was not successful with the information we have on file. I hope you will give us another opportunity to earn back your future trust an loyalty. Sincerely, Kim Avant, General Manager

Estimada Adriana: Me complace saber cuánto disfrutó de su reciente estadía en el hotel Grande Colonial. Nos esforzamos por alcanzar la excelencia en cada oportunidad y estoy feliz de ver eso reflejado en sus comentarios. Esperamos que tenga la oportunidad de volver pronto. Atentamente, Kim Avant, Gerente General

Dear Rogelio: Thank you very much for the feedback. We hope to see you back soon. Kim Avant, General Manager

Muchas gracias por compartir sus comentarios sobre su reciente visita a nuestro hotel. Esperamos que vuelva a quedarse con nosotros pronto. Atentamente, Terrence Underwood, Gerente general

Thanks, Fanny! Delighted to hear how much you love staying at the Grande Colonial. We appreciate your support and loyalty, and we look forward to having you back. Sincerely, Terrence Underwood, General Manager

Estimado Jorge: Estamos muy contentos de saber cuánto disfrutaste de tu reciente estadía con nosotros. Esperamos poder darle la bienvenida de vuelta pronto. Atentamente, Terrence Underwood, Gerente General

Thank you for letting us host you!

Encantado de saber cuánto disfrutó su visita. Agradecemos los comentarios y esperamos que tenga la oportunidad de visitarnos nuevamente pronto. Atentamente, Terrence Underwood, Gerente General

Muchas gracias por compartir comentarios sobre su reciente visita. Estamos encantados de saber cuánto disfrutó del hotel y del servicio. Esperamos que vuelva a quedarse con nosotros la próxima vez que visite La Jolla. Atentamente, Terrence Underwood, Gerente General

Muchas gracias por los comentarios positivos sobre su reciente visita. Me complace que haya tenido la oportunidad de hospedarse en una de nuestras Garden Suites de estilo residencial. Además de proporcionar cocinas y algunas con chimeneas, todas brindan el espacio adicional y las comodidades necesarias para quienes viajan con sus familias o en estancias prolongadas. Me alegra que los hayas disfrutado. Esperamos darle la bienvenida de nuevo. Atentamente, Terrence Underwood, Gerente General

I am delighted to hear that you had such a memorable visit. While our location speaks for itself, our true hallmark is our warm, gracious and genuinely-friendly staff. I appreciate you recognizing their efforts and will be sure to pass along your sentiment to our team. Please come back and visit again soon. Sincerely, Terrence Underwood, General Manager

Thanks, Cuyler. We really appreciate the feedback. Please come back and see us again soon. Kim Avant, General Manager

Thanks, David. We really appreciate the feedback. Please come back and see us again soon. Kim Avant, General Manager

Dear Michelle: I am delighted to hear that you enjoyed your recent visit. Please come back and see us again soon. Sincerely, Kim Avant, General Manager

Thank you for sharing feedback, Cody. We do appreciate your support. Hope to see you back in the future. Kim Avant, General Manager

Dear Nile: I am delighted to hear that you enjoyed your recent visit. Please come back and see us again soon. Sincerely, Kim Avant, General Manager

Dear Jeff: Thank you for sharing comments about your recent stay at our hotel. We strive for excellence at every opportunity and it is only through this kind of feedback that we can continue to improve. I do hope you will give us another opportunity the next time you visit La Jolla. Sincerely, Kim Avant, General Manager

Thanks for the five stars, Hinh. We appreciate the feedback and are delighted to hear how much you enjoyed our location. Come see us again soon. Kim Avant, General Manager

Thank you for sharing this feedback, Arana. It is only through the feedback from our guests that we can continue to improve. I do hope you will give us another opportunity should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

Thank you for sharing feedback, Raul. It is only through this kind of feedback that we can continue to improve our services and amenities. I hope you will give us another opportunity should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

Thanks so much for the feedback, Mandana. We appreciate the five-star rating. Hope to see you back soon. Kim Avant, General Manager

Thanks so much for the five stars, Cindy. We really appreciate the feedback and are delighted to hear how much you enjoyed your visit. Hope to see you back soon. Kim Avant, General Manager

Dear Allan: Thank you for sharing this feedback. I am very surprised to hear about any damage to your car, as we have not received any reports of any incidents. I understand a member of my team has attempted to reach out to you directly. We would welcome the opportunity to speak with you and learn more about your experience. Thank you for your consideration. Kim Avant, General Manager

Dear Hirbod: Delighted to hear that you enjoyed your recent visit. I'm so happy you had the opportunity to visit our NINE-TEN Restaurant. It's truly an experience not to be missed. Hope to see you back soon. Kim Avant, General Manager

Dear Mark: I am very sorry that our NINE-TEN Restaurant was not open during your visit. We are only open Wednesday through Sunday, however, do have room service options available on the other days. I thank you for your feedback and do hope you will choose to stay with us again should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

Dear Catherine: Thank you for leaving a review of your recent stay at the Grande Colonial. Our location is ideal, situated in the heart of the Village and within walking distance of all the very best of La Jolla. But as you mention, our true hallmark is our staff. We take great pride in our service delivery and I'm so thrilled to see that reflected in your review. We look forward to having you back. Sincerely, Kim Avant, General Manager

Dear Susan: A big thank you to you! I'm so happy you had the chance to take advantage of our London Cab and golf cart. While we are indeed within walking distance of just about everything there is to see and do in the Village, they are a great way to hitch a ride to/from your destination. I'm sorry you were not able to dine at NINE-TEN this visit but we hope you'll come back when the restaurant is open for service. Meanwhile, thank you again for sharing feedback. Look forward to welcoming you back. Kim Avant, General Manager

Thank you for this feedback, Mark. Come back and see us again soon. Kim Avant, General Manager

Dear Janice: Thanks so much for sharing these comments. I know you have many choices of where to stay in the Village and we appreciate you choosing us. We strive for excellence at every opportunity and it sounds as if we achieved that in all areas of your visit. I hope to see you back on a future trip to La Jolla. Sincerely, Kim Avant, General Manager

Thanks so much for the feedback, Alexander. We appreciate the five-star rating. Hope to see you back soon. Kim Avant, General Manager

Dear Maureen: I couldn't be more pleased to read your comments about your recent visit to La Jolla. As you reference, we are a historic hotel but we are committed to making constant improvements to the property to keep it updated and modernized, all the while maintaining our old-world charm and, of course, the comfort our guests have come to expect. It is our top priority to ensure that all of our guests leave with lasting, positive memories and it sounds like we did just that for you. We hope you'll have the chance to return in the future. Until then, thank you again. Sincerely, Kim Avant, General Manager

Dear Christopher: Thank you for sharing this feedback. We are grateful for the five-star rating. Please come back and see us again soon. Kim Avant, General Manager

Dear Sarah: Thank you for the 5-Star rating and for providing such positive feedback about your visit. We enjoyed very much having you as our guest and I am very happy that the service you received from our team provided you with such a memorable experience. Providing a staff that extends warm, gracious and genuinely friendly service is our number one priority. We look forward to your next visit. Best regards, Kim Avant, General Manager

Dear Teresa: We are so pleased to hear how much you enjoyed your recent stay at our hotel. Our location is ideal, situated in the heart of the La Jolla Village and within walking distance of beaches, shopping, dining, entertainment, museums, and so much more. We look forward to the opportunity to welcome you back in the future. Sincerely, Kim Avant, General Manager

Dear Elizabeth: Thank you very much for sharing feedback about your recent visit. While I am happy to read such positive comments about our prime location, I am very sorry that the room you were assigned was not ideal. I appreciate you bringing to my attention the lack of communication about the room location and accessibility. I will be sure to follow up with our team, and I hope you will give us another opportunity the next time your travels bring you to La Jolla. Until then, thank you again for the feedback. Best regards, Kim Avant, General Manager

Thanks for this feedback, Omar. We appreciate the five star rating. Kim Avant, General Manager

Dear Dmitri: On behalf of my entire staff, I appreciate very much your endorsement and recommendation of the Grande Colonial. As a mom of two, I know firsthand what it is like to travel with teenagers. I can't even imagine three! But I'm delighted to hear how much you all enjoyed your stay, and particularly how well our staff took care of you. We look forward to your return visit and hope that is sooner than later. Sincerely, Kim Avant, General Manager

Thank you for this feedback, Patricia. We appreciate your recognition and support. Sincerely, Kim Avant, General Manager

Dear Darlene: Thank you for taking the time to provide feedback. We hope your visit was memorable and that you'll choose to stay with us again. Happy New Year. Kim Avant, General Manager

Dear Charles: I am delighted to hear from one of our repeat guests. Thank you very much for your continued support and loyalty. I know that you have many choices of where to stay here in La Jolla and I thank you for choosing us when you visit. Thank you for also bringing to my attention the mattress in your guest room. We will inspect the room immediately. Wishing you a very Happy New Year and hope to see you back soon. Sincerely, Kim Avant, General Manager

Dear MaryAnne: Thanks so much for the five star rating. We appreciate you taking the time to provide this feedback. Please come back and stay with us again soon. Sincerely, Kim Avant, General Manager

Dear Sonya: Thank you for this feedback. I am sorry to see that you have only rated your experience two stars. I would welcome the opportunity to learn more specifics. Meanwhile, I do hope you will give us another opportunity to earn back your trust and future loyalty. Sincerely, Kim Avant, General Manager

Dear Cassandra: Thank you for sharing feedback. We are grateful for the five stars. Happy holidays, and we hope to see you back soon. Kim Avant, General Manager

Thank you for sharing feedback, Jesse. I am sorry to see that you've rated us only one star. If you are willing to share any specific feedback, I would welcome the opportunity to learn more about your visit. Thank you for your consideration. Kim Avant, General Manager

Dear Nilou: Thank you very much for taking the time to share feedback about your recent visit. We strive to provide warm, gracious, and genuinely friendly service, and I am delighted to see that reflected in your comments. I hope to see you back soon. Happy Holidays! Kim Avant, General Manager