Ratings based on 581 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Room was close to stairs

Posted Apr 27, 2017
We had a nice time. Room was very lovable. Had internet, kitchen, microwave, and frig. Thank you
Comment from Hotel Management
Apr 28, 2017 by Vikki, Hotel Management
Dear Guest: Thank you for giving us a 5 star rating. We are happy that you had a nice time during your recent stay with us. We appreciate you choosing the Holiday Inn hotels for your lodging needs and we hope to see you again soon! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable.

Posted Apr 18, 2017
Clean, comfortable rooms with nice continental breakfast. Close to S D Safari Park.
Comment from Hotel Management
Apr 24, 2017 by Vikki, Hotel Management
Dear J H Anaheim: Thank you for your 5 star rating! We are happy that you had a comfortable room and truly appreciate your business. We hope to see you again soon! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
1 out of 5
by A verified traveler

Posted Apr 14, 2017
They didn't have a record of my reservation, so they wouldn't let me check in. Stayed at another facility.
Comment from Hotel Management
Apr 24, 2017 by Vikki, Hotel Management
Dear Anonymous: I am sorry to hear that they were not able to find your reservation upon check-in. I apologize for the inconvenience this matter may have caused you. We hope that you will allow us another opportunity to welcome you back again. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

walking distance to restaurants

Posted Mar 14, 2017
Check in staff was very friendly & gave us a warm welcome. We enjoyed the coffee bar too.
Comment from Hotel Management
Mar 17, 2017 by Vikki, Hotel Management
Dear J.J: It is great to know that the staff was friendly and gave you a warm welcome. We want to thank you for choosing the Holiday Inn hotel for your lodging needs. We hope to welcome you back in the near future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
2 out of 5
by A verified traveler from San Antonio, TX

Needs a lot of maintenance

Posted Mar 10, 2017
Plumbing was terrible with shower leaking all night. Also, faucet cold water will send hot water and had to wait several minutes for it to get cold. There were ants crawling in the bathroom.
Comment from Hotel Management
Mar 14, 2017 by Vikki, Hotel Management
Dear Leo: Thank you for your feedback regarding your recent stay with us. We are sorry to hear that you had some issues. We have noted them and will address them immediately. We appreciate you taking the time to let us know and apologize for the inconvenience this matter may have caused you. Sincerely, Vikki Armonio General Manager Holiday Inn Expess Hotel & Suites Escondido
4 out of 5
by A verified traveler

Posted Feb 24, 2017 on Hotels
No microwave in room.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest: Thank you for your comment regarding your recent stay with us. All of our rooms are equipped with refrigerators and only the suites are equipped with both microwave and refrigerator. We appreciate your feedback and thank you for your business. We hope to welcome you back in the future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
by charlotte

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Charlotte: Thank you for the 4 Stars! We appreciate your business and hope to see you again in the near future! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
3 out of 5
by A verified traveler

Ok for an overnight stay

Posted Feb 14, 2017 on Hotels
The room was ok, it was smaller than what I expected. I've stayed in bigger 1 bed rooms. There was no microwave, as suggested online. Location was great, close to the freeway and tons of eatery and shops.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thank you for sharing your experience regarding your recent stay with us. All of our guest rooms are equipped with refrigerator and only suites has microwaves. We appreciate you choosing the Holiday Inn hotels for your lodging needs and we hope to welcome you back again. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Feb 4, 2017
Pros: the cinnamon buns!
Cons: Bigger bathrooms
Location: Plenty of restaurants and shopping area close by
weekend stay great breakfast. Quiet. Met our needs
Comment from Hotel Management
Feb 9, 2017 by Vikki, Hotel Management
Thank you for your feedback regarding your recent tay with us. We are happy that we were able to meet your hotel needs and we hope to see you again in the near future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
3 out of 5
by Scott

This traveler left a rating score only Posted Feb 1, 2017 on Hotels