Ratings based on 680 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Excellent

Posted Jul 9, 2017
Hotel was great and the staff wonderful. Breakfast is ok, it is all you need.
1 out of 5
by A verified traveler

Worse staff ever

Posted Jul 5, 2017
Pros: nothing
Cons: remove all staff and hire new people with people skills
Location: ok...
tried to check in at 4:00pm and room wasn't ready,, check in suppose to be at 3:00pm,,, lady didn't even try to make us feel good about the delay, she keep saying that it wasn't ready, not even an estimated time when the room was going to be available, other parties had the same problem, everybody was complaining. Never staying here ever again,, don't come here...
3 out of 5
by A verified traveler

Wifi does not work in one of the two buildings.

Posted Jul 3, 2017
Wifi does not work in the southern building. If staying here make sure you stay in the northern building if you want wifi.
2 out of 5
by A verified traveler

Noisy, awful experience

Posted Jun 29, 2017
Water pipes banged and groaned all night, noise from next door was horrendous, noise from road was loud. Run down hotel. Toaster next morning wouldn't toast and no coffe machine in room just coffe pods - not helpful!
2 out of 5
by A verified traveler

It's been better.

Posted Jun 27, 2017
I've stayed here many times. This time it was $160 because of time of year and my room and furniture were old. The phone cord was cut. I will do my best not to stay here anymore.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Place

Posted May 19, 2017
It was a nice place, Was neat and clean...hotel staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2017
It was a very comfortable stay, the room was quiet and the appointment of the furniture was relaxing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

San Diego adventures

Posted May 6, 2017
Great place to rest after a long day of exploring. Rooms were comfortable, pool area was great, and breakfast was a nice way to start the day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Dated property, however OK for short visit

Posted May 5, 2017
Pros: Accommodating staff; breakfast had some healthy choices.
Cons: Needs a refresh
Location: In Rancho Bernardo right off the freeway, near Rancho Bernardo Rd.
The staff was really nice. The property is old and could use a refresh, however what was in the room worked. The location exposes it to road noise, especially from the freeway, so the room you choose is important.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 24, 2017
The hotel looked nice and clean, the breakfast was a huge plus. Only issues I had was that the parking filled up fast and pur room A.C. didnt work and maintenance had to come and fix our which was inconveniencing.