Exterior

Reviews of Holiday Inn Express Solana Beach-Del Mar, an IHG Hotel

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1003 reviews" "
Rating 8 - Good. 317 out of 1003 reviews" "
Rating 6 - Okay. 107 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Samantha on Apr 17, 2024
Catalina,We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Dani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 4 nights in Apr 2024
Response from Samantha on Apr 11, 2024
Dani,We are pleased to hear you enjoyed your time with us and we hope to see you again in the near future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great but renovations needs to be done. Mattresses were uncomfortable and not very clean.
Stayed 3 nights in Apr 2024
Response from Samantha on Apr 8, 2024
Amy,We are sorry to hear we did not meet your expectations while staying with us. We have shared your feedback with our management and housekeeping teams to further address the issues you expressed. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and awesome location!
Stayed 4 nights in Mar 2024
Response from Samantha on Apr 5, 2024
Todd,We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Ramon, Los Angeles

Stayed 1 night in Mar 2024
Response from Samantha on Apr 6, 2024
Ramon,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Samantha on Apr 5, 2024
Brian,We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

BRENT

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonable price. Was not super fond of the $16 to park in the garage. That was a surprise.
Stayed 1 night in Mar 2024
Response from Samantha on Apr 2, 2024
Brent,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Quiet and staffs were so nice. Pool and hot tub was not so great but beach is close.
Stayed 2 nights in Mar 2024
Response from Samantha on Apr 2, 2024
Yu,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Yoshiko

AC is loud.
Stayed 2 nights in Mar 2024
Response from Samantha on Mar 30, 2024
Yoshiko,We are pleased to hear you enjoyed your stay with us. We shared your feedback regarding the AC with out maintenance team to further address this concern. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Cliff

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, thanks
Stayed 1 night in Mar 2024
Response from Samantha on Mar 29, 2024
Cliff,We are pleased to hear you enjoyed our breakfast. We hope you give us another opportunity to host you in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Christina, Irvine

Traveled with family
Liked: Cleanliness
The property is a bit old but clean and conveniently located if you’re in town for Sea World or Legoland. I was a bit annoyed that the ice machine didn’t work the 2 days I was there. When I informed the front desk, the clerk recommended that I walk to the CVS next door (at 9pm).
Stayed 2 nights in Mar 2024
Response from Samantha on Mar 25, 2024
Christina,We are sorry to hear of your experience while staying with us. We have shared your feedback with the management team to further address this with the staff. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Tara

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Our rooms were not ready at 4:00. We got there about 3:00 and she said 1 room was ready, then she said neither room was ready. She would text us 10 min before they would be ready. We had drove 16 hours, exhausted. With 2 kids ready to see the sights, we walked to the beach. At 4:00 we went back to the hotel and rooms were still not ready. The man that was now at the desk was beyond rude. The lady that was there got us towels since our kids were wet from the beach. When finally 1 room was ready we went up and it was a little while before our 2nd room was ready. Side note- we did request an early check in for 2:00. As we sat in the lobby other guests were checked in. The breakfast every morning was horrible, nothing was hot or even warm. No selection and most trays were close to being empty.
Stayed 2 nights in Mar 2024
Response from Samantha on Mar 18, 2024
Tara,We are sorry to hear about the experience you had with us. We have shared your feedback with our management team and each of the departments to further address your concerns. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Denise

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Samantha on Mar 19, 2024
Denise,Thank you for providing feedback about your recent stay. We have shared your feedback with the entire team to further improve our overall guest experience. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Juanita R.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to restaurants
Stayed 1 night in Mar 2024
Response from Samantha on Mar 15, 2024
Juanita,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing to stay with us at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Samantha on Mar 15, 2024
Andrea,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing to stay with us at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Florence

Traveled with partner
Liked: Staff & service
The hotel was adequate and well located for our needs
Stayed 5 nights in Mar 2024
Response from Samantha on Mar 8, 2024
Florence,We are pleased to hear our location was convenient for your stay. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything and it was clean. Very nice staff.
Stayed 2 nights in Mar 2024
Response from Samantha on Mar 8, 2024
Samantha,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

2/10 Terrible

Anah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and noisy
Stayed 1 night in Mar 2024
Response from Samantha on Mar 4, 2024
Anah,Thank you for providing feedback about your recent stay at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are sorry to hear of your experience while staying with us and have shared your feedback with our housekeeping team to further address these concerns. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Peter, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Near the beach and fairgrounds
Stayed 1 night in Mar 2024
Response from Samantha on Mar 2, 2024
Peter,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
This was great hotel for our purposes. Location was good with restaurants and stores within walking distance.
Stayed 1 night in Jan 2024
Response from Samantha on Mar 1, 2024
Rhonda,We are pleased to hear you enjoyed your stay with us at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We hope to see you again soon!

6/10 Okay

Katie

Traveled with partner
Liked: Staff & service
Would like waters in the room
Stayed 1 night in Feb 2024
Response from Samantha on Feb 29, 2024
Katie,We have shared your feedback with our management team to further address your suggestions. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Sherie

The air was very low room couldn’t get cold
Stayed 3 nights in Feb 2024
Response from Samantha on Feb 26, 2024
Sherie,Thank you for providing feedback about your recent stay at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We have shared your feedback with out maintenance team to further address the issues you expressed. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Samantha on Feb 24, 2024
David,We are pleased to hear you enjoyed time with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Christina

Traveled with family
Liked: Staff & service
The check in was great, room was fine, Jacuzzi was smaller.. but the breakfast served moldy breads, every croissant and some of the bagels had mold, so I tossed them and I told the staff, they said they would check them and replace, how're when we went for a fresh croissant, it still had mold so we just tossed that too
Stayed 1 night in Feb 2024
Response from Samantha on Feb 16, 2024
Christina,We are sorry to hear about your experience with our breakfast. We have brought this to the attention of our breakfast attendants and managers to further address this issue. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Mandy, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean and comfortable.
Stayed 1 night in Feb 2024
Response from Samantha on Feb 16, 2024
Mandy,We are pleased to hear you enjoyed your stay with us and we hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

4/10 Poor

Quatara

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it was close to the beach and walking distance to various stores was nice.. the hot tub was filthy, there were spiders in my room, the plug on the desk didn't work, plus it looks like someone tried to patch the ceiling and failed horribly. The handicap room (what was reserved by me) has a fire alarm door bell (along with the flashing light) not good for my husband who has seizures. The front desk did not alert me about it so when my child rang the doorbell it scared my husband to where his body reacted and started seizing. Would not recommend, will definitely not be staying again.
Stayed 2 nights in Feb 2024
Response from Samantha on Feb 5, 2024
Quatara,We are sorry to hear you did not find your stay comfortable. We shared your feedback with our management team to further address all the issues you experienced. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Mohsen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Samantha on Jan 30, 2024
Mohsen,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are pleased to hear you enjoyed your stay with us and hope to see you again soon!

4/10 Poor

Alex

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel served it's purpose for a one night stop over. Very run down, dirty carpet throughout hallways and room. Breakfast was better than expected. Property is in need of major renovations. Obviously hasn't had upgrades in a long time. Front counter and breakfast staff were all great. Very professional and polite.
Response from Samantha on Jan 28, 2024
Alex,We are sorry to hear you did not find your stay up to your standards. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Jan 2024
Response from Samantha on Jan 27, 2024
Tim,We are pleased to hear you enjoyed your stay with us and hope to see you again soon! Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Richard, Simi Valley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Fabricio on Jan 25, 2024
Thank you!

2/10 Terrible

Sebastian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in serious need of upgrades. The rugs are in bad shape. There is a bed odor in the hallways and in the room. My wife was almost in tears. We spoke to the front desk but the receptionist although trying to be very helpful said she could do nothing about canceling the reservation as it was made through Espidia. Very disappointed.
Stayed 1 night in Jan 2024
Response from Samantha on Jan 27, 2024
Sebastian,We are sorry to hear you did not enjoy your stay with us and found the property not up to your standards. We shared your information with our housekeeping and Front Desk staff to further address you concerns. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Alessandro, LAVAL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, must visit the Dog Beach.
Stayed 3 nights in Jan 2024
Response from Fabricio on Jan 25, 2024
Thank you!

4/10 Poor

Elizabeth

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Fabricio on Jan 25, 2024
Thank you!

10/10 Excellent

Duan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fabricio on Jan 25, 2024
Thank you!

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Fabricio on Jan 25, 2024
Thank you!

8/10 Good

Debra

Traveled with group
Stayed 1 night in Dec 2023
Response from Fabricio on Jan 25, 2024
Thank you!

10/10 Excellent

Dean

Stayed 1 night in Jan 2024
Response from Samantha on Feb 10, 2024
Dean,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 Okay

Alyzza

Liked: Cleanliness, room comfort
Eh
I booked a king room with a jacuzzi tub but didn’t receive that.
Stayed 1 night in Jan 2024
Response from Samantha on Jan 20, 2024
Alyzza,We are sorry to hear you did not find your stay up to your standards. We shared your feedback with out management team to further look into this. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Saba

Stayed 1 night in Jan 2024
Response from Samantha on Feb 10, 2024
Saba,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are pleased to hear you enjoyed your time with us and hope to see you again soon.

6/10 Okay

Grace

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Samantha on Jan 19, 2024
Grace,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We hope to see you again soon.

10/10 Excellent

Ma

Stayed 1 night in Jan 2024
Response from Samantha on Jan 19, 2024
Ma,We are pleased to hear you enjoyed your time with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Dennis

Traveled with family
Stayed 2 nights in Jan 2024
Response from Samantha on Jan 16, 2024
Dennis,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Home away from Home
Our stay was great! We go for the location, but the hotel is very comfortable and familiar. The parking is easy and the breakfast is the best around! The staff is super friendly which makes it feel like a home away from home!
Stayed 1 night in Jan 2024
Response from Samantha on Jan 15, 2024
Maria,We are pleased to hear you enjoyed your stay and we hope to see you again soon! Thank you for staying at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Miguel

Stayed 1 night in Jan 2024
Response from Samantha on Jan 16, 2024
Miguel,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Moweaqua

Stayed 1 night in Jan 2024
Response from Samantha on Jan 15, 2024
Moweaqua,We are pleased to hear you enjoyed your stay and we hope to see you again soon! Thank you for staying at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Erica

Business traveler
Everyone was very helpful and nice. The beds are comfortable and rooms are clean. Good options for breakfast in the morning. I had a lot of trouble with my key card not working most days I stayed which was frustrating but other than that it was wonderful. I definitely recommend. They also have great options in the gym!
Stayed 3 nights in Jan 2024
Response from Samantha on Jan 14, 2024
Erica,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future! Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2024
Response from Samantha on Jan 12, 2024
Cynthia,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are pleased to hear you enjoyed your stay and hope to see you again soon!

6/10 Okay

Dominic

Stayed 1 night in Jan 2024
Response from Samantha on Jan 9, 2024
Dominic,Thank you for providing feedback regarding yoru previous stay at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent breakfast and comfortable beds
Stayed 3 nights in Jan 2024
Response from Samantha on Jan 9, 2024
Greg,We are pleased you enjoyed your stay and hope to see you again soon! Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 Good

Nilka

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet spending new years with the family.
Stayed 2 nights in Dec 2023
Response from Samantha on Jan 9, 2024
Nilka,We are pleased you enjoyed your stay and hope to see you again soon! Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.