Hello Andrew we all love puffy pillows. Let us know next time and will put more pillows in your room. hope to see you soon

Hello Kenneth, thank you so much for your great reveiw. the Alley is deiffnetly worn we do our best to fill the pot holes as soon as we see them in the alley. due to the rains they got really bad. We did just fill a few of them and will continue to watch those holes.. hope to see you soon

Hello Hector,sorry to hear about your experience with your stay. We do have parking in back of the hotel and have several more parking around the building.... We were limited on breakfast however we addressed the issue. we hope to see you back and to give us another chance...

Thank you for your 5 star reveiw and i hope you stay with us again.

Hello Paul thank you for your Five star review, and we look forward to your stay with us soon

hello Paul thank you for your 5 star review

Hello Timothy thak you for the 5 star review

Hello NGA thank you for staying with us, happy to hear about your stay and that the beds were comfortablehope to see you soon

Hello Su Jinthank you for your response and review

Hello thank you for your 5 star review and we hope to see you soon

Hello Leah, thank you for your 5 star review. Im sorry to hear about the outside noise, if you contact me and let me know what room you are in, id like to look into the room number to see what we can do

Hello Janet, thank you for your comment and were so happy you enjoyed our breakfast. We do have a great variety. We hope to see you soon

Hello Arnold thak you for your comments and your 5 star reveiw.

Hello thank you for your response. I would really like to have an oppertunity to speak to you in regards to your rating

Hello Laura, thank you so much for your reveiw. Our location is centrally located from the 8 freeway, as well as the shopping centers and trolly, thank you again and we will see you soom.

Hello Omar thank you for your commnet and your 5 star review

Hello Valeria, thank you for the 3 star review please let me know what we could have done to get a 5 star Look forward to reaching out to me so we can discus further

Hello Alma Sorry to hear about your keys, but we were able to fix it, but it did take sometime due to the lock was broken and had to take time to fix it. Olease contact me so we can discuss further

Hello Ashot, thank you for the 5

Hello Joe, please let me know what we can do better to get a 10

Thank you for the 8, let us know what we can do to get a 10

Hello, Im sad to see a 2 out of 5. Please contact me directly to discuse the 2 and if we can discus your esperience

Hello Tiffanythank you for your response, We look forward to seeing you soon

Hello Kevin, thank you for your response. we do have firmer pillows and next time we can get those to your room. We look forward to see you soon

hello thank you for your 5 star reveiw

Hello Marha thank you for your 5 star reveiw

hello Thomas thank you for your 4 star let us kow what we can do get to that 5 star

Hello BobbyThank you so much for your great reveiw we will see you soon

Hello Barbara, We are looking into restripping the parking lot. But we sure hope you enjoyed the rest of your stay

Thank you for your 5 star review see you soon

Thank you so much for your commnets and we will definitly look into your coarpet and give it more TLC

Hello Raymond thank you for your GREAT REVEIW and we hope to see you soon

thank you for your great reveiw

Hello Toni Thank you for your great comment and that we were able to make your stay comfortable

THank you for your review

Hello Robert Im sorry to hear about your experience with your stay. Yes the pool is closed temporarly and I will speak to the person that checked you in this is not how we want our guests to feel when they stay We hope you give us a second chance

Hello CatalinaThank you for your great review will see you soon

Hello Daren thank you for your comment and we will deffinitly look into your concnern

Hello Lindsey. Im so sorry to hear about your expereince. and i assure you that this is not the style of service we represent. I was not aware of your issues and im extremly sorry ID like to get more infromation in regards to your reservations so i can address your comments with the staff to see whare we fell short. Please contact me directly at the hotel to discuss further-Joanie clapper

Hello, thank you for your reveiw and comments. We look forward to see you again when you come visit...

Hello Khaled thank you for your 5 star review

Hello Arjun, THank you so much for your kind words we hope to see you soon

THank you for visiting us at the Holiday Inn Express San Diego State/La Mesa

Thank you for your 5-star review

hello anonymous, thank you for letting us know about the shower. For parking, Yes we do charge for parking that is listed on our sites. We are a diverse company and we do have several diverse employees. We hope you give us

Thank you for the 5

Hello James, We try to assure all informaiton is onputted correclty but sometimes it takes other sites a while to update. I hope besides the parking every thing else went well

Hello Rose so sorry to hear about your experience. We use cell phones at the desk with the staff to communicate. however it is a distraction and we will be changing our policies