Ratings based on 1,198 Verified Reviews

3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing views and location. Rooms ok

Posted Jul 11, 2017
You can't beat the location and views here. Walk to amazing restaurants and shopping with ease. Can be loud as it's facing a very popular tourist spot and park-can be loud at night too. Rooms are pretty spacious but could use updates and modernizing for even greater comfort. Our bathroom had a drip in the shower and smelled like mildew as I don’t think it ever dries out being so close to the ocean and with a leak & no bathroom fans!
Comment from Hotel Management
Jul 11, 2017 by SS, Hotel Management
Our team is pleased to hear that you enjoyed your visit with us, and you especially liked our location and views of the Southern Californian coastline. Thank you, we will address the water leak asap !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
The hotel is pretty old and rooms are very small. Location is unbeatable. Loved having parking always available
Comment from Hotel Management
Jul 11, 2017 by SS, Hotel Management
Thank you for your kind comments, our location is the closest hotel in La Jolla to the ocean. Our onsite parking is very popular and please note for your next visit we have deluxe suites that range up to 1400 sq.feet in size for your consideration.
3 out of 5
by A verified traveler from cypress, ca

Too expensive for the looks of it!

Posted Jul 1, 2017
Our room had no air conditioning. It was very hot and uncomfortable. The room looked like it had not been updated since the 70's. We had to go up and down several staircases to get to our family suite (very odd setup) and they only allowed me to park 1 car (at $20/day) when I stayed in the 2 bedroom suite, so the other car in my group had to park on the street a mile away. On a positive note, the front desk staff was very nice and the continental breakfast on the 5th floor was good and a great view up there!
Comment from Hotel Management
Jul 11, 2017 by SS, Hotel Management
Thank you for your comments, we are working on improving all our suites, and hope you will return sometime in the near future.
3 out of 5
by A verified traveler from Orange County

Good view of ocean

Posted Jun 5, 2017
Pros: The view
Cons: Better staff to deal with and cleanliness of bathrooms.
Drains were clogged and TV did not work. Shower looked like it is cleaned once a month.
Comment from Hotel Management
Jun 5, 2017 by SS, Hotel Management
Dear OC, we apologize for the inconveniences you encountered during your visit, we have addressed your comments with our team and appreciate your feedback on how we can improve our hotel's conditions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Madison, Wi

Nice hotel close to the ocean

Posted Jun 1, 2017
We paid extra for a room with an ocean view and man was it worth it. We had a balcony that overlooked the ocean, the room was very clean and pretty updated compared to most hotels. The ocean is right across the street and is gorgeous, lots of seals live there. Free breakfast only included bagels, pancakes, or cereal basically and there was a parking fee every night which we were unaware of. Other than those two downfalls it was a great stay!
Comment from Hotel Management
Jun 2, 2017 by Susan, Hotel Management
Demi, thank you so much for taking the time to share you comments regarding your visit with us. Yes, our ocean-view rooms are spectacular. We apologize about the miscommunication about the a parking fee, but as ypu experienced our guests guests are pleased that they are able to park onsite. We hope to see you again soon !
3 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Nice hotel, but a bit older than anticipated.

Posted May 29, 2017
The location of this hotel is second to none. Walk out your front door, and you are the Children's Pools of La Jolla. Then walk up stairs, and in like two minutes you are in the downtown La Jolla! The only draw back is that this hotel, for the price they charge for a room should have a major make over. New, modern bathrooms, new furniture and new electronics, new a/c and just new fresh look. The single most area of need renovation is the noise that the hotel makes. The plumbing loud, the building (I think due to its age) just makes lots of noises, squeaks and gurgling. Great place for location, but a lot to be desired for age of building and noises. I would love to go back after a renovation.
Comment from Hotel Management
May 30, 2017 by AGM, Hotel Management
Thank you for taking time to review your recent stay. We are working on the those noise issues.
3 out of 5
by A verified traveler

Upgraded older hotel

Posted May 2, 2017
Management did best to upgrade old facility - very clean room and premises, nice bath products and bedding. Pool/recreational area looked inviting. Nicely maintained landscaping. Rooftop breakfast area very scenic with lots of lounging spots. But room very tiny and in back of facility along parking. Sidewalks directly outside made room noisy at all hours due to service people, carts, and general foot traffic from elevators, parking lot, rooftop etc. Windows not well insulated. Could not open curtain anyway due to lack of privacy. Maybe suite on front side with ocean view would have made for more pleasant visit.
Comment from Hotel Management
May 6, 2017 by AGM, Hotel Management
Thank you for your feedback. You should try our ocean front rooms the next time you stay. They are much more quiet and provide excellent ocean views.
3 out of 5
by A verified traveler from Colorado

Fail on the remodel- view and location great

Posted Apr 26, 2017
Pros: view and location, pool area
Cons: see above- the list is very long
Location: great for walking everywhere- into town for dinner, to the cove to swim, to the children's pool to watch the seals
We have stayed in this hotel since the mid-90's and have seen it go through many changes over the years. We hadn't been back in 7 years and were looking forward to the remodeling upgrades. The only positive for the remodel is new paint and beds and décor. It was very poorly done- outlets up high on the wall so cords were hanging across- new buffet for coffee maker- no outlet, so had to balance it on the tiny shelf in the bathroom- another fail- shelf so small- the tissue box had to be on the desk in the other room. No fridge and microwave which should be standard in a family hotel. There were still holes in the wall where an outlet had been moved. There are vents in the bathroom and front room for the roof fan which roar on the upper floors closer to the fan- we moved to the 2nd floor the first night because the fan is so loud-- tried to put a towel over it and it was filthy-- so what is being blown into the room? We have loved this motel over the years, it was old and funky and improvements were done- but the new "improvements" are very disappointing. It is a lovely property- pool area still very nice, location can't be beat- the view is the very best--- The prices have also been raised of course-- not worth the price anymore. Overall- disappointing.
Comment from Hotel Management
May 6, 2017 by AGM, Hotel Management
Thank you for your feedback. I will be sharing your comments with our corporate management team. Thank you again for providing such in-depth feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great location. Great Price

Posted Apr 21, 2017
Pros: Location
Cons: The mildew smell
The location and view are great. The room smelled of mildew, but the staff was friendly and overall everything seemed very clean.
Comment from Hotel Management
Apr 22, 2017 by AGM, Hotel Management
Thank you for you feedback. We will look into that smell.
4 out of 5
by Jacy

Spring for the Suites

Posted Apr 19, 2017 on Hotels
I can't fault the hotel for being small, but it was so small. Make sense? I stayed here years ago in a suite that faced the ocean and was in absolute heaven. I should have sprung for the suite just to have more room. My took my fiancé here for his birthday and was a little difficult to navigate around the room with very little room. The rooms could use a little more insulation as we could hear anything and everything. That was the not-so-good. The good was that the room was beyond clean. Usually, an older place shows age, but not here. The rooms themselves were very clean. The beds were very comfortable and you can't beat the location. Parking is a beast in this area, but as long as you're at the hotel, you get a nice little parking space. They offer paid parking for tourists.
Comment from Hotel Management
Apr 22, 2017 by David, Hotel Management
Thank you for the great feedback!