Ratings based on 1,177 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Upgraded older hotel

Posted May 2, 2017
Management did best to upgrade old facility - very clean room and premises, nice bath products and bedding. Pool/recreational area looked inviting. Nicely maintained landscaping. Rooftop breakfast area very scenic with lots of lounging spots. But room very tiny and in back of facility along parking. Sidewalks directly outside made room noisy at all hours due to service people, carts, and general foot traffic from elevators, parking lot, rooftop etc. Windows not well insulated. Could not open curtain anyway due to lack of privacy. Maybe suite on front side with ocean view would have made for more pleasant visit.
Comment from Hotel Management
May 6, 2017 by AGM, Hotel Management
Thank you for your feedback. You should try our ocean front rooms the next time you stay. They are much more quiet and provide excellent ocean views.
3 out of 5
by A verified traveler from Colorado

Fail on the remodel- view and location great

Posted Apr 26, 2017
Pros: view and location, pool area
Cons: see above- the list is very long
Location: great for walking everywhere- into town for dinner, to the cove to swim, to the children's pool to watch the seals
We have stayed in this hotel since the mid-90's and have seen it go through many changes over the years. We hadn't been back in 7 years and were looking forward to the remodeling upgrades. The only positive for the remodel is new paint and beds and décor. It was very poorly done- outlets up high on the wall so cords were hanging across- new buffet for coffee maker- no outlet, so had to balance it on the tiny shelf in the bathroom- another fail- shelf so small- the tissue box had to be on the desk in the other room. No fridge and microwave which should be standard in a family hotel. There were still holes in the wall where an outlet had been moved. There are vents in the bathroom and front room for the roof fan which roar on the upper floors closer to the fan- we moved to the 2nd floor the first night because the fan is so loud-- tried to put a towel over it and it was filthy-- so what is being blown into the room? We have loved this motel over the years, it was old and funky and improvements were done- but the new "improvements" are very disappointing. It is a lovely property- pool area still very nice, location can't be beat- the view is the very best--- The prices have also been raised of course-- not worth the price anymore. Overall- disappointing.
Comment from Hotel Management
May 6, 2017 by AGM, Hotel Management
Thank you for your feedback. I will be sharing your comments with our corporate management team. Thank you again for providing such in-depth feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great location. Great Price

Posted Apr 21, 2017
Pros: Location
Cons: The mildew smell
The location and view are great. The room smelled of mildew, but the staff was friendly and overall everything seemed very clean.
Comment from Hotel Management
Apr 22, 2017 by AGM, Hotel Management
Thank you for you feedback. We will look into that smell.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

Good for family but need major upgrades

Posted Apr 17, 2017
Pro: View and location are unbeatable. Big nice room with modern decor. Friendly staffs. Fun play area and pool. Nice big bed. Con: The facilities in the room are outdated. No fridge. Old shower. Old outdoor furniture.
Comment from Hotel Management
Apr 18, 2017 by AGM, Hotel Management
Thank you for your feedback. We are working to improve our property as we speak.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice, but somewhat dated, close to the beach.

Posted Apr 11, 2017
Pros: Close to the beach, very good continental breakfast, nice pool and rooftop seating area.
Had a great time at La Jolla Cove suites. Not the newest hotel, but close to the beach, and reasonably priced compared to other area hotels.
Comment from Hotel Management
Apr 11, 2017 by agm, Hotel Management
Thank you for the review. Your feedback is greatly appreciated.
2 out of 5
by A verified traveler

Room very small

Posted Apr 11, 2017
Bath was really small and no conditioned air. The view was terrible, looks to a wall of parking
Comment from Hotel Management
Apr 13, 2017 by agm, Hotel Management
I am so sorry you did not enjoy the room you booked. We do have a wide variety of room types, many with ocean views and more square footage.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful Views

Posted Mar 19, 2017
Besides The Small Showers And Confusing Knobbs, This Place Is Heaven In La Jolla
Comment from Hotel Management
Mar 21, 2017 by Susan, Hotel Management
Thank you for your kind words, we are so pleased that ypu enjoyed your visit with us ! We hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, they were all awesome.

Posted Mar 15, 2017
The staff was nice, room was clean. The electricity was out on one side of the room and they never fixed it... wasn't a giant deal just charged our phones on the other side. The wifi said free in the detailed but was 10 bucks ish a day... breakfast was good, basics but well stocked.
Comment from Hotel Management
Apr 5, 2017 by Susan, Hotel Management
Hi Stacey, thank you for your kind remarks, we are so glad you enjoyed your visit. We apologize about the electricity issues you encountered, we are working on those issues at the moment and hope to have them resolved them soon. We hope ypu will visit with us again in the future when your travels bring you to our beautiful area of La Jolla !
2 out of 5
by A verified traveler from phoenix

Over priced motel

Posted Feb 28, 2017
Terrible hotel, way too expensive for the rooms Plus they charge 20 a night to park, what?!?! Never again!!!
Comment from Hotel Management
Mar 3, 2017 by Agm, Hotel Management
I am so sorry you did not enjoy your stay.
3 out of 5
by A verified traveler

Posted Feb 26, 2017
Needs to be updated. Old hotel. Why does this field have a minimum character count. What if I don't want to leave a long comment?
Comment from Hotel Management
Mar 3, 2017 by AGM, Hotel Management
Thank you for the feedback. We are currently renovating. I hope you will stay with us again.