Ratings based on 779 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Walking distance to nightlife.

Posted Apr 17, 2017
The hotel is beautiful, clean, and the service was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

The location of the hotel was very good.

Posted Apr 17, 2017
Pros: The location was great!
Cons: Perhaps extending the restaurant dining time ( breakfast, brunch) later for late arrivals to the hotel.
Location: The location was great. It is centrally located with a number of restaurants to dine. Other places of interests and transportation are accessible.
The staff was accommodating and friendly. They were eager to answer our queries and provided a good recommendation for a restaurant close to have breakfast. The only negative was the hotel restaurant stop serving breakfast at 11:00, which may not be good for some of the guests who arrived late and sleep in close of the closing of restaurant. Other than that concern, our stay was at the hotel was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hanford, CA

Across street from Petco Park

Posted Apr 14, 2017
From valet, bell boy, front desk and security..everyone was friendly and helpful.... printed directions on where we needed to go... easy and quick check in and check out.... great view of Petco Park
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place

Posted Apr 10, 2017
Great location for going to the game and great downtown location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
Nice hotel in the heart of downtown. Close to everything!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice. Hotel near marathon start and finis

Posted Mar 25, 2017
Pros: Lovely, nice
Cons: Food, breakfast buffet is not good
Location: Near restaurants which is nice, near convention center and petco
Nice hotel location , lot restaurants nearby. Clean and nice rooms, courteous staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2017
Great location with friendly staff. Clean and spacious rooms. Lots of great restaurants and shopping nearby.
5 out of 5
by Nicholas

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Feb 7, 2017 on Hotels
The location is great, but the hotel felt dated. For $200+ per night, I expected more. The Wi-Fi was terrible (unless you pay another $10/day), the parking was crazy expensive, I could smell the cleaning chemicals, and noises from both the street and neighboring rooms was loud. I won't be back. Beds were comfortable and cleaning staff very kind. Also, there is no beach close by as the website says - the Embarcadero is pretty, but not a place to swim.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 5, 2017 on Hotels