Ratings based on 1,825 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Feb 19, 2017 on Hotels
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for sharing your thoughts. We are glad you enjoyed your stay with us.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Sterling, IL

Very formal, yet comfortable

Posted Feb 18, 2017
Pros: The high standards that this hotel maintains.
Cons: I am sure there is something but I cannot think of it.
Location: The location is central to what there is to do in downtown San Diego. There are two theaters directly across the street.
This is a very formal, five star hotel. That being said I was very comfortable in what I did. I was impressed by how well it is maintained and the quality of the staff. Years ago I stayed at the Plaza hotel in New York and the U.S. Grant reminded me of that experience. I would not recommend it for younger children as there is no pool. It would be perfect for couples and business travelers.
Comment from Hotel Management
Feb 25, 2017 by Kimber T., Hotel Management
Thank you for giving us your positive feedback Anthony! We are honored to be compared to a hotel as glamourous as The Plaza Hotel in New York. Hopefully you may return to our property soon and be our distinguished guest again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Downtown Sand Diego

Posted Feb 18, 2017
Beautiful, Clean, Convenient (we were there for a wedding there held in their Presidential Ballroom), and Great Staff!
Comment from Hotel Management
Feb 25, 2017 by Kimber T., Hotel Management
We are thrilled to hear that you enjoyed your visit to our hotel and our Presidential Ballroom for the wedding! Thank you for sharing your thoughts.
5 out of 5
Recommended
for Everyone
by A verified traveler from P.

Great location to everything!

Posted Feb 6, 2017
It was an awesome hotel! We ubered everywhere for less than $10 everywhere we went-the Zoo, Coronado Island, Little Italy.
Comment from Hotel Management
Feb 12, 2017 by Kimber T. , Hotel Management
Thank you for a wonderful review and great feedback. Our location makes it very easy to enjoy all the nearby neighborhoods of America's Finest City and we are thrilled you enjoyed this about our property most. We hope to see you again soon!
2 out of 5
by A verified traveler

Great location tiny rooms outrageous valet

Posted Jan 31, 2017
50 dollars a day to valet is insane this isn't manhattan. Lobby was very impressive as well as breakfast but rooms were tiny with no sitting areas
Comment from Hotel Management
Feb 12, 2017 by Kimber T., Hotel Management
Hello, Thank you for taking the time to provide us with your feedback. We are sorry to hear you felt our parking prices were too high but pleased to know that you enjoyed our new lobby renovations and our breakfast. We hope to see you again soon!
5 out of 5
by Sy

Great hotel, great service

Posted Jan 30, 2017 on Hotels
Great hotel, great service. Highly recommended.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Greetings, thank you for taking the time to provide us with your feedback. We are pleased to learn that you enjoyed your stay with us and hope to have you as our global explorer again in the future!
4 out of 5
by carlos

Posted Jan 19, 2017 on Hotels
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide us with your feedback. We highly value this opportunity to share your thoughts with our team members. We look forward to having you as our global explorer again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Amazing service, wonderful for children, beautiful

Posted Jan 14, 2017 on Orbitz
I just loves this hotel. Its beautiful, stylish, clean and just gorgeous. I travelled with my 2 daughters 6 and 7 and they were so attentive. They had so many perks for the kids. So attentive to their needs. Service from check in to valet to room service to housekeeping was just impecable. This was really 6 stars. I felt so spoiled! Its a new standard.
Comment from Hotel Management
Jan 18, 2017 by Kimber T., Hotel Management
Hello Lizzy, What wonderful feedback you have given us! We appreciate your high remarks and are pleased to hear that your daughters felt special during your stay too! All of our guests, at any age, are important to us. We look forward to having you stay with us again sometime very soon to enjoy another visit to The US GRANT!
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern CA

Great location downtown

Posted Jan 13, 2017
Excellent hotel in the heart of down town. Walking distance to enjoy many good returners and the water.
Comment from Hotel Management
Jan 18, 2017 by Kimber T., Hotel Management
Hello Linda, Thank you for taking the time to give us your feedback on your experience. We too agree that our location is fantastic and provides our travelers with easy access to the Historic Gaslamp District. Happy to hear you enjoyed that too! Kindly,
5 out of 5
by Michelle

Beautiful Hotel

Posted Jan 12, 2017 on Hotels
I stayed one night during the week for business. The hotel was beautiful and the staff very friendly and professional. The bar was great for happy hour. I only wish I could have stayed longer!
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Hello Michelle, thank you for giving us your feedback on our happy hour. We are pleased to hear you enjoyed your recent stay and hope to have you as our guest again soon. Kindly, Kimber T.