Ratings based on 1,825 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from walnut creek , CA.

5 Stars needed their $10 for internet

Posted May 14, 2017
this is rated as 5 stars, I've stayed in many 5 star hotels and this isn't one. Charging $50 a night to park and $10 for internet. Not cool. It's an older hotel in a good location but there's better for less
Comment from Hotel Management
May 17, 2017 by The US Grant, Hotel Management
Greetings Gary, we are very sorry to hear that your experience was tainted by our valet parking fees and internet. We can assure you that our parking rates are aligned with that of other luxury hotels in the downtown area. We also offer complimentary internet in our public areas, as well as for our Starwood Preferred Guest members. We hope you would consider staying with us again on your future travels to San Diego. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Great hotel and staff. Very classy! Would definitely stay here again!
Comment from Hotel Management
May 13, 2017 by Kimber T., Hotel Management
Greetings, We'd love to welcome you back again soon too! Thank you for the 5 star rating. We love that you found our hotel and staff to be great and classy.
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice and clean

Posted Apr 17, 2017
its very nice place to stay for downtown activities
Comment from Hotel Management
May 13, 2017 by Kimber T. , Hotel Management
Thank you for your feedback. Our ideal location is certainly a draw and we are pleased to know that you found this convenient to your activities downtown. Hopefully we can have you as our guest again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
We loved it. Beautiful hotel. Comfortable beds. Helpful staff.
Comment from Hotel Management
May 13, 2017 by Kimber T., Hotel Management
Our beds are a signature element of our brand. It's wonderful to know that you found them to be comfortable. Thank you for taking the time to highlight our helpful staff and beautiful hotel too! We'd love to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel decor is very nice

Posted Apr 10, 2017
The place is expensive and for the money, the staff can be more inviting.
Comment from Hotel Management
Apr 11, 2017 by Kimber T., Hotel Management
Thank you for providing us your feedback. We will be sure to share this with our staff and work to improve our customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing and can't wait to go back.

Posted Mar 30, 2017
customer service was outstanding from the moment we arrived until we checked out. Beautiful place
Comment from Hotel Management
Apr 11, 2017 by Kimber T., Hotel Management
Thank you for taking the time to share your thoughts and write us a wonderful review. We look forward to welcoming you back again sometime very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Excellent place to stay

Posted Mar 21, 2017
Super friendly staff. Beautiful hotel. Stellar location. Highly recommend staying at the US Grant. One of my better hotel stays!
Comment from Hotel Management
Apr 11, 2017 by Kimber T., Hotel Management
Hello Chad, thank you for taking the time to share your thoughts with us. We are thrilled to know that your stay was one of the better stays you've had and that you enjoyed our friendly staff and beautiful building. Hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

The US GRANT is a true luxury experience.

Posted Mar 18, 2017
From arrival until check out the entire experience exudes excellence.
Comment from Hotel Management
Mar 18, 2017 by Kimber T., Hotel Management
Hello Tobias, thank you for providing us your feedback. We are thrilled you enjoyed your stay with us and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, great location

Posted Mar 12, 2017
Our weekend stay at the US Grant, was wonderful. Staff makes you feel at home, Food was great, but the entrainment in the lounge was fantastic. The only thing they could change was, with that wonderful comforter, the air did not keep the room cool enough to enjoy them. We had the air down as low as it would go and it was still too warm to sleep. Highly recommend staying at this historic hotel
Comment from Hotel Management
Mar 18, 2017 by Kimber T., Hotel Management
Thank you so very much for taking the time to give us your outstanding feedback! We are thrilled to learn you enjoyed our location, history, staff, food and live entertainment. We look forward to having you as our guest again soon and hope to be able to fix the A/C in the room to your liking next time.
5 out of 5
by Danielle

Amazing!!

Posted Feb 21, 2017 on Hotels
amazing, really enjoyed, will be back
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you Danielle for sharing your thoughts with us. We are glad you really enjoyed your visit and look forward to having you as our guest again soon!