SANTUARY SUITE | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Check availability

Reviews of Tower23 Hotel

4 out of 5
Tower23 Hotel
723 Felspar St, San Diego, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews" "
Rating 8 - Good. 166 out of 1001 reviews" "
Rating 6 - Okay. 45 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little hotel on the beach! Walkable to several places. Can’t beat the view!
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice quiet and comfortable
Stayed 3 nights in Mar 2024

8/10 Good

Jamie

Stayed 2 nights in Mar 2024

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing. Great staff!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a San Diego local and I absolutely love this spot, the provide rental for bikes or paddles boards and everything is of walking distance!
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here several times, the people are always so friendly, the rooms are beautiful and the views are amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

LaeTania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenny and Stephen were amazing! The location, service and food were outstanding!
Stayed 1 night in Mar 2024

10/10 Excellent

Fabricio, Thornton

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. I had a suite and it was spacious, elegant and right on the beach. The whole experience was absolutely amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tina Marie, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! The staff is amazing!
Stayed 4 nights in Feb 2024

6/10 Okay

Wayne

Traveled with family
Tower23 is probably one of the better hotels on the beach if that's what you are looking for. Its a trendy hotel with a nice outdoor area, great views and good restaurant/bar (although it did not open until 11am for breakfast - room service available from 8am). Overall ok but it was not what we were looking for as a family in San Diego and it was definitely overpriced. The Sanctuary Suite (216) shared an outdoor terrace with the room next door. You could see the ocean if you leaned out far enough! The room was relatively clean but there were hairs on the pull out couch bed and no linens or pillows for it in the room. The mini fridge did not work. The bathroom is tacky with a shower curtain for "privacy" and noise from the plumbing at 7am was terrible. The Pacific Beach area for us was also really disappointing. We moved up to a hotel in La Jolla with a pool and amenities which was much nicer and less expensive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer, Loveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Tower23 every time we are in San Diego. Love the location and the hotel in general.
Stayed 2 nights in Feb 2024

10/10 Excellent

Goran

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Excellent location,top notch staff and great accommodation! Cant stay enough good things about this place
Stayed 3 nights in Feb 2024

10/10 Excellent

Zev, Fremont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the ocean Room was nice and had a jacuzzi Food was very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Anne-Marie

Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Feb 2024

10/10 Excellent

Craig

Stayed 3 nights in Feb 2024

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Karine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, great location right on the beach. Staff was very helpful in changing my room when I wasn’t satisfied at check-in, will definitely be staying here again!
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we entered the property, the staff has been nothing but the best!!! A all the way around and willing to help in every way. Our staying had a couple of hiccups non related to staying here and they were more than accommodating and welcoming to help us out!! Will deffinetly stay here again.
Stayed 1 night in Jan 2024

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Thiru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location & Hotel/Restaurant
First, I spend weeks analyzing over hotel stays before finally booking one. It's a problem...thankfully, Tower23 was a great one. Exceptional hotel with an even better restaurant. Valet was especially affordable and they had plenty of hookups for our rented Tesla. Room was great...very quiet with a terrific patio that included great sightlines to the beach and Crystal Pier. Staff was especially friendly and helpful. We used the hotel bikes for a ride to La Jolla. ONLY complaint would be breakfast being available room service only and after 8am. But overall, just a terrific beachfront property in the most perfect location. We tried several other restaurants but kept coming back to the hotel restaurant, JRDN. The food and vibes were best in area.
Stayed 5 nights in Jan 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service, Gorgeous Views!
This was a quick weekend getaway for my husband and I, it was fabulous and we will definitely stay here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During this trip, we stayed at four different properties, and this one was by far the best of all. The staff is welcoming and really efficient. The facilities are clean and convenient. It’s right in front of the ocean and very good for a walk. Reservation included breakfast, taken to the room by the time we asked for. The portions were gentle and it was tasty. Finally, during sunset we enjoyed a nice drink at the bar, which was a relaxing way to close the day. I’m sure we’ll be back on our next trip to SD.
Stayed 1 night in Dec 2023
Response from Steven on Dec 21, 2023
Hello, thank you for the review! We are happy to hear that you had a great experience with us. We hope you stay again in the future, take care.Steven

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Although we didn't partake, the minibar options were thoughtful and thorough.
Stayed 4 nights in Nov 2023
Response from Steven on Dec 21, 2023
Hello, thank you for the review. We are happy to hear that you enjoyed your stay. take care.Steven

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Naoko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple , clean and nice service!
Stayed 1 night in Nov 2023
Response from Tower 23 Staff on Dec 1, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

MATT, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful & location was perfect to watch the sunsets.
Stayed 2 nights in Nov 2023
Response from Tower 23 Staff on Nov 21, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh front desk service, cute hotel
The decor and ambiance of this hotel is so beautiful. Clean and newly renovated. I was just a little upset with the front desk during check in. I’m a gold/vip member and part of my reward is a free upgrade if available. So I asked the lady if there is an upgrade available. She initially said yea there’s many rooms but upon me mentioning my perk with a free upgrade she immediately changed her mind and just said no, there’s no available room. I mean at least try. The hotel is not busy at all, lots of rooms are not occupied. Other than that though, our stay has been nice. We complimentary drinks at the bar and the bartender was very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel have stayed here a number of times over the last 15 years, another great experience!
Stayed 4 nights in Nov 2023
Response from Tower 23 Staff on Nov 14, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tower 23 Staff on Nov 14, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, vista al Pacífico espectacular y el restaurante JRDN 100 puntos la comida, el servicio & la música!!!! 🎉
Stayed 2 nights in Nov 2023
Response from Tower 23 Hotel on Nov 20, 2023
Hola! muchas gracias por esta resena!

10/10 Excellent

Cynthia Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Tower 23
Great hotel right on Pacific Beach boardwalk and next to the pier. Rooms were great. Spacious. Breakfast was superb. Outside deck and fire pit was lovely. Staff was friendly. Great place. Will plan to return.
Stayed 3 nights in Oct 2023
Response from Tower 23 Staff on Nov 14, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room especially the view (except the merch made it look like 7/11)
Stayed 3 nights in Nov 2023
Response from Tower 23 Staff on Nov 18, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Heather, Seattle

Stayed 2 nights in Nov 2023
Response from Tower 23 Staff on Dec 1, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Greg

Stayed 1 night in Oct 2023
Response from Tower 23 Staff on Nov 28, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

melita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Tower 23 Staff on Oct 31, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tower 23 Staff on Oct 31, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delight!
A delightful experience. Courteous staff, clean rooms and excellent ocean view.
Stayed 3 nights in Oct 2023
Response from Tower 23 Staff on Oct 30, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Rachael

Stayed 4 nights in Aug 2023
Response from Tower 23 Staff on Nov 18, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

4/10 Poor

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked the Sky pad which shows ocean views and it said ocean view. When we arrived they told me we were “upgraded” to Sanctuary sweet which has NO view of ocean unless you wedge yourself in the corner of the balcony. During our stay it didn’t appear anyone was even staying in the rooms so I’m not sure why we didn’t get the view I paid for. Also the first night we ordered food and the hotel brought it to room but never knocked so our food sat outside door for 10 mins getting cold. We ordered breakfast the next morning and had to wait over 40 mins. We ended up coming back down to the lobby to see what was going on. We asked for room to be refreshed at 10am yet by 3pm they hadn’t refreshed the room. It was like constant calling and constant following up with the staff which I feel like when I’m on vacation I shouldn’t have to do…..
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great stay!
Overall, great hotel with comfy bed and free bike and beach chair rentals. Unbeatable view from the deck chairs and onsite restaurant/bar, and great location - a hot tub/pool would have made this a 10/10. Sink in our bathroom backed up and leaked from pipe, but nothing major that the hotel couldn't easily fix.
Stayed 2 nights in Oct 2023
Response from Tower 23 Staff on Oct 31, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

ANN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fabulous! Staff is wonderful. Views spectacular. Love it!
Stayed 4 nights in Oct 2023
Response from Tower 23 Staff on Oct 18, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tower 23 Staff on Oct 9, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you soon again.

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from the beach and steps from heaps of great food options. The hotel provides the beach gear (towels, chairs, umbrellas, balls, boogie boards) at no charge.
Stayed 4 nights in Oct 2023
Response from Tower 23 Staff on Oct 6, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you soon again.

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2023
Response from Tower 23 Staff on Oct 23, 2023
Thank you for this review! We appreciate you taking the time. Have a great day! We hope to see you again soon.