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Rating 10 - Excellent. 547 out of 1193 reviews" "
10 - Excellent
547
Rating 8 - Good. 267 out of 1193 reviews" "
8 - Good
267
Rating 6 - Okay. 159 out of 1193 reviews" "
6 - Okay
159
Rating 4 - Poor. 110 out of 1193 reviews" "
4 - Poor
110
Rating 2 - Terrible. 110 out of 1193 reviews" "
2 - Terrible
110
8.2/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
Jhon
Mar 28, 2024
Disliked: Cleanliness, staff & service
My 2nd time at this hotel.
This time i was check in at regency room 2614
Not a great room u can hear noise above us./next door..
And the bathroom shower tub gets clogged up. Drain system not good.. 😡😡 we didnt get to shower at all in the room…
Had a one night stay at the Town & Country. We were permitted to check-in early, Ariel at the front desk was very helpful. I've visited to the hotel several years ago and it was great to see the updates reflect a modern, hip look. The little time we spent at the resort was enough to convince me to return and stay once again, only longer!
Roy Lopez
Stayed 1 night in Mar 2024
Response from Reuben Medina on Mar 27, 2024
Dear Roy Lopez,We love hearing that you enjoyed your most recent stay at the Town and Country Resort. Thank you for taking time to leave this review of your visit, especially your compliments for Ariel. We enjoyed having you as our guest. We look forward to having you back again soon!With gratitude,Reuben MedinaDirector of Operations
The property was nice and clean. The staff was good and gave great service. The room was not so great. I was in the "happy camper" room, and I was not a happy camper. The room was very small and the bed was uncomfortable. The paint was chipped and the bathroom was worse than what I had in my college apartment. The air-conditioning was not central. It was a swamp cooler in the wall, which was very noisy and rattled all night long that I had to turn it off. I can't speak for the other rooms at the resort but I was extremely disappointed in this especially for the room being over $300 for one night. Love the resort not crazy about the room. The reason I stayed at the resort is because of something that was happening at the convention center. That is attached to it. It was very convenient for that reason but I don't think I would stay at this place if i were to do it again.
Emma
Stayed 1 night in Mar 2024
Response from Ana M. on Mar 26, 2024
Hi Emma. We regret to hear that you did not get the experience that you deserved during your visit and we are committed to making it right. We would love to hear more about your stay. You may contact the hotel directly at your convenience.
2/10 Terrible
Patricia
Mar 17, 2024
The front desk staff not very help you
Patricia
Stayed 1 night in Mar 2024
Response from Reuben Medina on Mar 18, 2024
Dear Patricia,Thank you for your recent stay with us. It is our every intention to meet and exceed the expectations of our guests, and we are sorry to hear that our goal was not achieved with you. We appreciate you providing this information, as we can only improve through the feedback provided by guests such as you. We hope you will allow us another opportunity to exceed your expectations in the future.Sincerely,Reuben MedinaDirector of Operations
8/10 Good
Crystal
Traveled with family
Mar 17, 2024
Liked: Property conditions & facilities
Ok
Crystal
Stayed 1 night in Mar 2024
Response from Reuben Medina on Mar 18, 2024
Dear Crystal,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Dear hq,We are delighted to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
8/10 Good
Inga
Mar 10, 2024
Liked: Cleanliness, staff & service
Inga
Stayed 4 nights in Feb 2024
Response from Reuben Medina on Mar 11, 2024
Dear Inga,We are pleased to hear that you enjoyed your recent visit with us at the Town and Country Resort. Thank you for taking time to leave this review of your stay. It was our pleasure to have you with us. Please come back and visit again soon.Many thanks,Reuben MedinaDirector of Operations
The staff is excellent. My stay was wonderful- I’ll be back!
Jacqueline
Stayed 3 nights in Mar 2024
Response from Reuben Medina on Mar 11, 2024
Dear Jacqueline,Wonderful to have you with us at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. We look forward to welcoming you back the next time you’re in San Diego.Warmest regards,Reuben MedinaDirector of Operations
6/10 Okay
Aurora
Business traveler
Mar 4, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is ok. My room was ok, bathroom old, its very hard to communicate with front desk to get something, foos in the 3 restaurants is not good and very expensive.
Aurora
Stayed 4 nights in Feb 2024
Response from Reuben Medina on Mar 5, 2024
Dear Aurora,Thank you for the review of your recent stay with us. We regret that your visit was anything less than extraordinary. We appreciate your feedback and will share it with our management team and work to make improvements where needed. We hope you will allow us another opportunity to provide you with an even better stay in the future.Sincerely,Reuben MedinaDirector of Operations
Arcelio at check in was friendly, professional and helpful. Thank you for the great welcome to paradise! 5 stars ⭐️ ⭐️⭐️⭐️⭐️!
Jacqueline
Stayed 1 night in Feb 2024
Response from Reuben Medina on Mar 1, 2024
Dear Jacqueline,We are happy to hear that your recent stay with us at the Town and Country Resort was 5 stars! It was a pleasure to have you as our guest and we appreciate you taking time to leave this review -- especially your compliments for Arcelio. Please come back soon and enjoy more of what makes San Diego so special.With gratitude,Reuben MedinaDirector of Operations
Convienent to public transportation, clean, quite, Monkey Bar good place
Lee
Stayed 4 nights in Feb 2024
Response from Reuben Medina on Feb 21, 2024
Dear Lee,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Friendly staff and great environment. Very convenient location.
Lesley
Stayed 3 nights in Feb 2024
Response from Reuben Medina on Feb 20, 2024
Dear Lesley,We are thrilled to hear that your recent stay with us at the Town and Country Resort was excellent. Thank you for taking the time to leave this review of your visit. We enjoyed having you with us. We look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations
10/10 Excellent
Rhonda
Feb 17, 2024
Liked: Cleanliness
Rhonda
Stayed 1 night in Feb 2024
Response from Reuben Medina on Feb 20, 2024
Dear Rhonda,We love hearing that you enjoyed your recent stay at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. Please come back soon and enjoy more of what makes San Diego so special.With gratitude,Reuben MedinaDirector of Operations
8/10 Good
Marcella, Sammamish
Traveled with family and small children
Feb 13, 2024
Liked: Cleanliness, staff & service
The room service options are lacking. Need better Hotel visibility in the front looks like the apartments.
Marcella
Stayed 2 nights in Feb 2024
Response from Reuben Medina on Feb 13, 2024
Dear Marcella,We are pleased to hear that you enjoyed your recent visit with us at the Town and Country Resort. Thank you for taking time to leave this review of your stay. It was our pleasure to have you with us. Please come back and visit again soon.Many thanks,Reuben MedinaDirector of Operations
8/10 Good
Meuy
Traveled with family and small children
Feb 12, 2024
Liked: Cleanliness, staff & service
The room we stayed, the bathroom did not have ventilation or the ventilation did not work so our room and bathroom smells like sewer.
Meuy
Stayed 4 nights in Feb 2024
Response from Reuben Medina on Feb 13, 2024
Dear Meuy,We are delighted to hear that overall you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review, so we can work to make improvements where needed. We hope you can view this as an isolated experience and allow us another opportunity to provide you with an even better stay in the future.Kind regards,Reuben MedinaDirector of Operations
10/10 Excellent
Colton
Feb 2, 2024
Colton
Stayed 2 nights in Jan 2024
Response from Ana M. on Mar 26, 2024
We are delighted with your feedback Colton! We hope to have the pleasure of welcoming you back soon!
Dear Sam,Wonderful to have you with us at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. We look forward to welcoming you back the next time you’re in San Diego.Warmest regards,Reuben MedinaDirector of Operations
Bathrooms outdated compared to outdoor fand restaurants. The walk from lobby to rooms was not well lit. The confrence room areas were adequate. Parking and food prices were on the higher end. Staff were freindly.
Nakissia
Stayed 1 night in Jan 2024
Response from Reuben Medina on Jan 25, 2024
Dear Nakissia,Thank you for choosing to stay with us here at the Town and Country Resort. We enjoyed having you as our guest. We appreciate you taking the time to leave this feedback of your stay. We look forward to welcoming you back again soon.Many thanks,Reuben MedinaDirector of Operations
Dear Chelsie,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Dear Peggy,We love hearing that you enjoyed your recent stay at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. Please come back soon and enjoy more of what makes San Diego so special.With gratitude,Reuben MedinaDirector of Operations
10/10 Excellent
Phillip, Whittier
Jan 7, 2024
Nice rooms & hotel is very clean. Feels like a resort facility.
Phillip
Stayed 1 night in Jan 2024
Response from Reuben Medina on Jan 8, 2024
Dear Phillip,We are thrilled to hear that your recent stay with us at the Town and Country Resort was excellent. Thank you for taking the time to leave this review of your visit. We enjoyed having you with us. We look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations
Dear Mason,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
10/10 Excellent
Ben
Traveled with family and small children, Traveled with family
Absolutely blown away by this. Affordable with amazing amenities and well-designed grounds. We had a blast ringing in the new year around the many fire pits and swimming in their huge pool!
Ben
Stayed 1 night in Dec 2023
Response from Reuben Medina on Jan 8, 2024
Dear Ben,We are delighted to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Dear Lorenzo,We are thrilled to hear that your recent stay with us at the Town and Country Resort was excellent. Thank you for taking the time to leave this review of your visit. We enjoyed having you with us. We look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations
10/10 Excellent
Nadir
Jan 1, 2024
Nadir
Stayed 4 nights in Dec 2023
Response from Reuben Medina on Jan 22, 2024
Dear Nadir,We are happy to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. Please come back soon and enjoy more of what makes San Diego so special.With gratitudeReuben MedinaDirector of Operations
Dear Steven,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
4/10 Poor
MariaElena
Dec 25, 2023
MariaElena
Stayed 1 night in Dec 2023
Response from Reuben Medina on Dec 26, 2023
Dear MariaElena,Thank you for your recent stay with us. It is our every intention to meet and exceed the expectations of our guests, and we are sorry to hear that our goal was not achieved with you. We appreciate you providing this information, as we can only improve through the feedback provided by guests such as you. We hope you will allow us another opportunity to exceed your expectations in the future.Sincerely,Reuben MedinaDirector of Operations
Dear Traveler,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
10/10 Excellent
Ruben
Dec 18, 2023
Ruben
Stayed 1 night in Dec 2023
Response from Reuben Medina on Dec 19, 2023
Dear Ruben,Thank you for choosing to stay with us here at the Town and Country Resort. We enjoyed having you as our guest. We appreciate you taking the time to leave this feedback of your stay. We look forward to welcoming you back again soon.Many thanks,Reuben MedinaDirector of Operations
Dear Elizabeth,We are thrilled to hear that your recent stay with us at the Town and Country Resort was excellent. Thank you for taking the time to leave this review of your visit. We enjoyed having you with us. We look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations
10/10 Excellent
Zeiad
Dec 14, 2023
Zeiad
Stayed 1 night in Dec 2023
Response from Reuben Medina on Dec 15, 2023
Dear Zeiad,We are pleased to hear that you enjoyed your recent visit with us at the Town and Country Resort. Thank you for taking time to leave this review of your stay. It was our pleasure to have you with us. Please come back and visit again soon.Many thanks,Reuben MedinaDirector of Operations
10/10 Excellent
Pamela
Dec 13, 2023
Liked: Cleanliness, staff & service, amenities
Stayed here for a conference and it was clean, convenient, and safe. Loved having the train right behind the property and also had a good shopping option behind the train station. Overall with the options in SD I would most likely stay elsewhere if I had the choice.
Pamela
Response from Reuben Medina on Feb 13, 2024
Dear Pamela,Wonderful to have you with us at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. We look forward to welcoming you back the next time you’re in San Diego.Warmest regards,Reuben MedinaDirector of Operations
10/10 Excellent
Diana
Dec 12, 2023
Diana
Stayed 1 night in Dec 2023
Response from Reuben Medina on Dec 13, 2023
Dear Diana,We love hearing that you enjoyed your recent stay at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. Please come back soon and enjoy more of what makes San Diego so special.With gratitude,Reuben MedinaDirector of Operations
Dear Mohammed,We are delighted to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Lingering odor of old cigarettes all over building. Found badge of previous person between couch cushions. Stain on couch looking like urine.
Verified traveler
Stayed 1 night in Dec 2023
Response from Reuben Medina on Dec 11, 2023
Dear Traveler,Thank you for your recent visit with us. We are dedicated to providing a positive overall experience for each of our guests and we sincerely apologize that wasn’t the case for you. We appreciate your feedback and will share it with our management team and work to make improvements where needed. We hope you can view this as an isolated experience and allow us another opportunity to provide you with a better stay in the future.Sincerely,Reuben MedinaDirector of Operations
The room we stayed in was dirty and run down.I took multiple pcitures and will post a review later. The lobby and pool area was beautiful. The staff was great. Wouldn't recommend the Palm building to anyone or maybe it was just our room. But it was pretty bad. No secure partking and the trolley is right outside of your slider.
Robin
Stayed 1 night in Nov 2023
Response from Reuben Medina on Nov 29, 2023
Dear Robin,Thank you for your recent stay with us. It is our every intention to meet and exceed the expectations of our guests, and we are sorry to hear that our goal was not achieved with you. We appreciate you providing this information, as we can only improve through the feedback provided by guests such as you. We hope you will allow us another opportunity to exceed your expectations in the future.Sincerely,Reuben MedinaDirector of Operations
10/10 Excellent
Juan
Nov 28, 2023
Juan
Stayed 1 night in Nov 2023
Response from Reuben Medina on Dec 18, 2023
Dear Juan,We are delighted to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Beautifully landscaped with shopping and restaurants near by. Family friendly I will definitely return.
Olivia
Stayed 2 nights in Nov 2023
Response from Reuben Medina on Nov 28, 2023
Dear Olivia,Wonderful to have you with us at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. We look forward to welcoming you back the next time you’re in San Diego.Warmest regards,Reuben MedinaDirector of Operations
Dear Brenda,Wonderful to have you with us at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. We look forward to welcoming you back the next time you’re in San Diego.Warmest regards,Reuben MedinaDirector of Operations
8/10 Good
Saroj
Nov 17, 2023
Saroj
Stayed 2 nights in Nov 2023
Response from Reuben Medina on Nov 20, 2023
Dear Saroj,We are happy to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. Please come back soon and enjoy more of what makes San Diego so special.With gratitudeReuben MedinaDirector of Operations
Dear Mikyung,We are thrilled to hear that your recent stay with us at the Town and Country Resort was excellent. Thank you for taking the time to leave this review of your visit. We enjoyed having you with us. We look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations
Dear gillian,Thank you for your recent stay with us. It is our every intention to meet and exceed the expectations of our guests, and we are sorry to hear that our goal was not achieved with you. We appreciate you providing this information, as we can only improve through the feedback provided by guests such as you. We hope you will allow us another opportunity to exceed your expectations in the future.Sincerely,Reuben MedinaDirector of Operations
Dear Patricia,Thank you for choosing to stay with us here at the Town and Country Resort. We enjoyed having you as our guest. We appreciate you taking the time to leave this feedback of your stay. We look forward to welcoming you back again soon.Many thanks,Reuben MedinaDirector of Operations
10/10 Excellent
Justin P
Nov 6, 2023
Liked: Cleanliness, staff & service
Justin P
Stayed 1 night in Nov 2023
Response from Reuben Medina on Nov 8, 2023
Dear Justin P,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
10/10 Excellent
April, PLEASANTON
Nov 4, 2023
April
Stayed 3 nights in Nov 2023
Response from Reuben Medina on Nov 27, 2023
Dear April,We are happy to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. Please come back soon and enjoy more of what makes San Diego so special.With gratitudeReuben MedinaDirector of Operations
How fun is this place? The rooms can be small (depending) but if you want to hang out this is the place. Music, food (wish there was more selection) market, coffee, movies by the pool, and more. Will be back for sure
Marcella
Stayed 2 nights in Oct 2023
Response from Reuben Medina on Nov 2, 2023
Dear Marcella,We are thrilled to hear that your recent family stay with us at the Town and Country Resort was 5-star! Thank you for taking the time to leave this review of your visit. We enjoyed having you with us. We look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations
10/10 Excellent
German
Oct 31, 2023
German
Stayed 1 night in Oct 2023
Response from Reuben Medina on Nov 21, 2023
Dear German,We are delighted to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
Dear Eric,Thank you for choosing to stay with us here at the Town and Country Resort. We enjoyed having you as our guest. We appreciate you taking the time to leave this feedback of your stay. We look forward to welcoming you back again soon.Many thanks,Reuben MedinaDirector of Operations
Dear Robin,We are glad to hear that you enjoyed your recent stay at the Town and Country Resort. It was our pleasure to have you with us. Thank you for taking the time to review your visit. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations
10/10 Excellent
Jennifer M.
Oct 23, 2023
Jennifer M.
Stayed 4 nights in Oct 2023
Response from Reuben Medina on Oct 24, 2023
Dear Jennifer M,We love hearing that you enjoyed your recent stay at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. Please come back soon and enjoy more of what makes San Diego so special.With gratitude,Reuben MedinaDirector of Operations