8 outdoor pools, open 9:00 AM to 9:00 PM, cabanas (surcharge)

Reviews of Hyatt Vacation Club at The Welk, San Diego Area

3.5 out of 5
Hyatt Vacation Club at The Welk, San Diego Area
8860 Lawrence Welk Dr, Escondido, CA

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 101 out of 1002 reviews" "
Rating 2 - Terrible. 81 out of 1002 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

christina

Traveled with family
Disliked: Staff & service
Customer service was horrible
Stayed 1 night in Apr 2024
Response from Kit E. on Apr 15, 2024
Thank you for your review. We apologize for the issues you encountered with our staff. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Terrible

Gina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
From the moment we arrived we experienced inconveniences. Resort was very spread out and every employee would either give us a different/incorrect answer or didn’t have an answer so we wasted a lot of time for what should have been very simple. Very frustrating. Unit was very outdated, was not thoroughly clean upon entry, a maintenance tech even came by asking if everything was “working okay” as he was supposed to have “inspected” the unit before we were let in. Ridiculous. The unit above us sounded like they were moving furniture all night and early morning or it was under construction. Front desk rang very loudly after 9:30 pm waking us up (we were already in bed tired from travel). We agreed to a 90 min sales meeting which went well over 2 hours because THEY were running late. I could go on and on. You could not pay me to stay at this property ever again.
Stayed 4 nights in Apr 2024
Response from Kit E. on Apr 15, 2024
Thank you for your review. We apologize for the issues you encountered with our maintenance team and our front desk. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Good

Rajat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is big and beautiful, but having vip access, i was not offered the room credit nor room upgrade. Added connected rooms in expedia notes which was not honored.
Stayed 2 nights in Apr 2024
Response from Clay on Apr 9, 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience, but apologize for the inability to provide connecting rooms. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Privacy
Stayed 1 night in Apr 2024
Response from Clay on Apr 9, 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Noe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2024
Response from Ryan on Apr 8, 2024
Thank you, Noe, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

Trisha

Traveled with family
Disliked: Property conditions & facilities
Two of the three advertised dining options are always closed and staff have no idea if and when they will open. The third dining option is only open certain days of the week. You will need to bring your own groceries and cook in your room for every meal or drive about 20 minutes outside of the resort to find food. Rooms are in disrepair - holes in blankets, stains on upholstery, broken furniture and decor. Resort property is massive and beautiful but you will need to drive everywhere. There is an advertised shuttle to get you around, but we found it incredibly inconsistent. One might we had to walk a mile back to our rooms with sleepy kids at bedtime because there wasn't enough staff to pick us up in the shuttle. There were lots of activities for kids and the staff running the activities were very kind and doing the best with what was available to them (broken games and equipment). Our stay felt more like renting a run down airbnb with a good community pool than a 4 star resort.
Stayed 4 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you for your review. We apologize for the issues you encountered with dining options, room conditions, and our shuttle service. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Excellent

Eric, Tega Cay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice complex with above average amenities.
Stayed 5 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you, Eric, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that their were many resources to do on property for the family. Enough to have a great time.
Stayed 1 night in Apr 2024
Response from Ryan on Apr 8, 2024
Thank you, Victor, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Keivan, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you, Keivan, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

gaby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Peaceful
Stayed 2 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you, Gaby, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain View . Love love
Stayed 3 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you, Amanda, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Poor

christopher

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible conditions that were not addressed by on site staff. Also, Expedia never followed up with my pre trip concerns and scheduling requests. I have lost faith and confidence in Expedia
Stayed 3 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you for sharing your feedback. We are truly sorry to hear about the conditions you experienced and the lack of follow-up on your pre-trip concerns. Your satisfaction is very important to us, and we're taking your comments seriously to improve our service and communication. We hope for another opportunity to restore your faith in us.

10/10 Excellent

laja

Stayed 1 night in Mar 2024
Response from Kit E. on Apr 15, 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Estefania

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful location . The only thing I didn’t like was the invited us to the timeshare meeting I went with open mind to see if it was worth it buying it but the sales man was rude and giving attitude. Until the supervisor notice and came to apologize but it was too late because by the time I was already thinking about leaving the place.
Stayed 2 nights in Mar 2024
Response from Clay on Apr 11, 2024
Thank you for your review. We're sorry to hear about the experience you encountered during your vacation ownership presentation. We're addressing these issues to ensure a smoother and more informed process for our guests. We appreciate your patience and hope to offer you a better experience in the future.

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Beautiful scenery, quiet, pools are warm, beds are comfortable including the couch pull out, they keep the towel cabinet open so you dont have to call for towels, which is nice, bbq pits, fire pit, golf course, full kitchen with utensils, and food was good at the Grill. Dislikes: no elevators, parking is not the greatest, and staff wasnt very accommodating. I asked to be close to our family and we were told we were, but we were literally 3 buildings away (which its a large property) and when i called front desk to see about changing rooms (the room next to my family was unoccupied) they said they would ask management and call back. I stayed there for 4 days, no one ever called us back... that was disappointing. It was a far walk everytime we had to do anything... and you have to walk because theres never parking near your hotel rooms.... Overall, it was a nice resort and we loved our stay.
Stayed 1 night in Mar 2024
Response from Ryan on Apr 8, 2024
Thank you, Ashley, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Kit E. on Apr 11, 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Micheal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery! Rooms clean and warm. Excellent parking and extremely safe.
Stayed 1 night in Mar 2024
Response from Ryan on Apr 8, 2024
Micheal, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Good

TRANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property. Would have given it 5 stars, except the dishwasher was broken.
Stayed 3 nights in Mar 2024
Response from Ryan on Apr 8, 2024
Trang, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Leta, Laguna Niguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented and kids safe. Lots of activities for everyone.
Stayed 3 nights in Mar 2024
Response from Ryan on Mar 14, 2024
Thank you, Leta, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ryan on Apr 8, 2024
Derek, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Good

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan on Apr 8, 2024
Nick, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Good

Jim

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very nice property. Lots of pools with slides and splash pads for the kids. It is fairly expensive and I would have thought that they would include activities for the kids. Went to make slime with my granddaughter and it was $20. Felt nickel and dimed. Room could have been cleaner. Small details were overlooked. Dust on the light fixtures, found a bra behind the dresser. Received lots of pressure to attend a sales meeting which we did just to receive some tickets to the zoo. Hard to get out of there. You need to be able to say no over and over.
Stayed 7 nights in Feb 2024
Response from Ryan on Apr 8, 2024
Jim, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Kevin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place
Stayed 2 nights in Mar 2024
Response from Ryan on Mar 14, 2024
Thank you, Kevin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is nice. A couple of issues - no shower curtain (had to request one) - bed not properly made (bottom sheet was too short for bed, 6 inches of mattress showing at foot of bed), dirty spatula left on top of fridge. Runner who brought us a shower curtain was excellent!!! Decent accommodation just had a few issues that are staff related. Stayed here previously and had no issues.
Stayed 1 night in Feb 2024
Response from Ryan on Mar 26, 2024
Thank you for your review! We apologize for the missing shower curtain and messy bed. We'll address these issues with housekeeping to ensure consistent service. We appreciate you highlighting the excellent runner's service.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful resort with great views. Staff was all kind and courteous.
Stayed 2 nights in Feb 2024
Response from Ryan on Mar 14, 2024
Thank you, William, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ryan on Mar 14, 2024
Thank you, Mike, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Terrible

christopher

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 1 night in Feb 2024
Response from Ryan on Mar 26, 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

elizabeth, N Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly checkin staff. Family had lots of fun in the arcade.
Stayed 1 night in Feb 2024
Response from Ryan on Mar 14, 2024
Thank you, Elizabeth, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ryan on Apr 8, 2024
Thank you, Joseph, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

india, Forest Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to give the property 5 stars, as I would love to return. The major problem that I have is the some of the amenities are closed right about the time of check in and not open again until after check out. That was a bummer for people like us who were just passing through, but booked for the amenities.
Stayed 1 night in Feb 2024
Response from Ryan on Mar 26, 2024
Thank you for your review! We appreciate your kind words and hope to have your back. We apologize that some amenities weren't available during your stay. We're reviewing our hours to better serve guests like you.

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Clean
Stayed 2 nights in Feb 2024
Response from Ryan on Mar 26, 2024
Steve, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Best place for family trips.
Stayed 2 nights in Feb 2024
Response from Ryan on Mar 14, 2024
Thank you, Michelle, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was horrible
Stayed 2 nights in Feb 2024
Response from Ryan on Mar 26, 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

8/10 Good

Danny

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Ryan on Mar 26, 2024
Danny, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

6/10 Okay

Victor

Disliked: Property conditions & facilities
$100 per night for incidentals and damage is too excessive. 6 nights is $600. Dishwasher hard water scum. Washing machine / dryer walked all over the kitchen. Needed instructions for appliances. Living room patio sliding door would not open. Need better inspection of appliances functioning.
Stayed 6 nights in Feb 2024
Response from Ryan on Mar 26, 2024
Thanks for your review. We apologize for the inconveniences you faced during your stay. A 600 hold for incidentals is understandably excessive, and we'll definitely look into adjusting that amount.The dishwasher scum, noisy laundry appliances, and patio door are all unacceptable. We should have caught these issues during our inspections, and we'll be reviewing our procedures to prevent similar problems. If you'd mentioned these during your stay, we would have addressed them immediately. We hope you'll give us another chance to provide the smooth and comfortable experience you deserve.

2/10 Terrible

melina

Stayed 4 nights in Feb 2024
Response from Ryan on Apr 8, 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

Cassandra, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ryan on Mar 14, 2024
Thank you, Cassandra, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Terrible

Troy

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Ryan on Mar 26, 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
it’s nice
Stayed 1 night in Feb 2024
Response from Ryan on Feb 12, 2024
Thank you, James, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect get away place
Stayed 1 night in Jan 2024
Response from Ryan on Feb 7, 2024
Thank you, Noel, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Alan

Stayed 3 nights in Feb 2024
Response from Ryan on Mar 26, 2024
Alan, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

oswaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ryan on Mar 26, 2024
Thank you, Oswaldo, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and ambiance. Our room was closer to the freeway so the cars especially at night was loud from the room. Consider dual-pane windows for a more quiet experience.
Stayed 1 night in Jan 2024
Response from Ryan on Feb 2, 2024
Thank you, Domingo, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

catherine ann, Newcastle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The handicap room had several issues wrong.
Stayed 4 nights in Jan 2024
Response from Ryan on Feb 2, 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

noel

Traveled with family
Liked: Cleanliness, staff & service
many things to do , place is beautiful
Stayed 1 night in Jan 2024
Response from Ryan on Jan 25, 2024
Thank you, Noel, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Tessa

Stayed 1 night in Jan 2024
Response from Ryan on Jan 25, 2024
Thank you, Tessa, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Justin

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ryan on Jan 25, 2024
Thank you, Justin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Everything was phenomenal except for the shower. Water pressure was low and the shower head did not put out adequate amounts of water. As a result, you need to leave extra time in your schedule for showering. They also do not have a restaurant or room service on the property that is open for breakfast. The hours of the food and convenience store options are very limited, which is difficult, as the property is in a fairly isolated location.
Stayed 2 nights in Jan 2024
Response from Ryan on Jan 25, 2024
Thank you, Elizabeth, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Terrible

Deondrea

Stayed 4 nights in Jan 2024
Response from Ryan on Jan 25, 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ryan on Jan 25, 2024
Marlon, thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!