Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Best Western Inn Chula Vista

Posted Aug 26, 2015
Room was in a good location, plenty of restaurants, shops close by. Room was cleaned and well maintained and the office staff helpful Had a room by the elevator was really noisy so had no real sleep. Id recommend this hotel but only if you get a room away from the elevator.
2 out of 5
by A verified traveler

Nothing too bad but wouldn't go back

Posted Aug 19, 2015
Carpet dirty Avoid rooms 100 to 120, too noisy from ice machine, pool and people passing by Nothing that would make me want to go back, but there wasn't anything terrible bad If you get it cheap and don't mind old, very basic and slightly dirty it's ok
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value for price of hotel.

Posted Aug 19, 2015
Very friendly staff at check in, we stayed overnight for a Concert at the Sleep Train Ampitheatre, the room was basic but comfortable for the price and the bed was good. Nice to have a coffee machine in the room too and coffee available at reception when we arrived back late after the concert.
3 out of 5
Recommended
for Everyone
by A verified traveler from 千葉

お手頃なホテル

Posted Aug 12, 2015
Pros: フレンドリーなスタッフと朝食。パン、フルーツ、ジュース、ゆで卵、電子レンジで解凍して食べるホットサンドなど、充分な内容でした。
Cons: お風呂場が若干狭いかな?気になる程ではないです。
Location: サンディエゴ中心部から車で20分くらいでした。近くにターゲットというスーパーがあったので、チェックアウト前に買い物もしました。ラスアメリカのアウトレットも15分もあれば到着しました。コロナドまでも15分くらい。車があれば、便利に動けると思います。
サンディエゴ中心部は高く駐車場代も有料だったので、チュラヴィスタで宿を探しました。 古さは否めませんが、きちんと清掃されてあり不便は感じませんでした。ホテル近くにスーパーやモールもあったので、食事や買い物も出来ます。気軽にステイしたい方や、宿泊費を抑えたい 方には良いと思います。 サンディエゴ空港まで車で20分くらいでした。
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Cabos

Buen valor

Posted Aug 7, 2015
La habitación que seleccione tenia 2 camas matrimoniales y 1 sofa cama, estuvimos muy comodos.
2 out of 5
by A verified traveler

Decepcionada

Posted Jul 23, 2015
Mis expectativas eran altas por la cadena de hoteles en donde había tenido buenas experiencias pero ha sido una de las peores estadías. Se requiere invertir y actualizar las instalaciones
4 out of 5
Recommended
for Everyone
by A verified traveler from M, Rancho Cucamonga, CA

Old hotel but served it's purpose.

Posted Jul 19, 2015
We booked this hotel last minute because we had a concert at the Sleep Train Amphitheater. It was fairly close to the venue. It's definitely old and out dated however it was clean and staff was friendly. Bathroom was a little on the rusty side but again it served it's purpose. Their contintental breakfast was ok just weird that they had juices, coffee, and milk but no water. Bottomline great hotel to book for a one nighter.
2 out of 5
by A verified traveler from Phoenix, AZ

Decent Motel marred by location/noisy guests

Posted Jul 10, 2015
Pros: Friendly staff (Printed some Legoland tickets for us free of charge) Decently sized/Clean Room Parking readily available Good sized fridge
Cons: Location Softer beds Faster Wi Fi
Location: Close to I-5 which will take you away from Chula Vista and to where all the things to do would be at.
Overall, it was a disappointing experience though not all the fault of the establishment. Starting with the location. Be aware, that while the area doesn't appear to be a "dangerous" area, it is a working middle to lower class area. Meaning, you will hear sirens, loud music, loud muffler cars, loud motorcycles, etc. This is problematic because the walls to the rooms are PAPER THIN. You will hear everything going on outside clearly and there isn't much the staff will be able to do for you. We ended up getting ear plugs which helped a little bit but again, we didn't sleep soundly. The staff was accommodating as best as possible. And the free breakfast was decent, though the eating area was cramped and stuffy. Wifi was also predictably slow. If none of that matters to you, it may be acceptable for you. The actual room was clean which is always a plus. And if you have a car, there was plenty of parking available and it was close to I-5.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
Pros: Friendly staff. Ease of access.
Cons: Maintenance could be improved.
The hotel staff is very pleasant and helpful. I have stayed 3 successive Mondays. Different clerks each week. All were friendly and eager to help. The facilities are comfortable and easy to get around. Parking is good. I was in the same room twice and left a message the first week about some problems. Those problems had not been addresses by the second visit. The third week, a different room; also had some maintenance issues that were readily visible and could be fixed easily between visitors, but had not been.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Jul 6, 2015
Pros: Location
Location: Close to San Diego Zoo, San Diego Bay, Coronado beach.
Ok hotel for the most part. Looks good from outside. Rooms could use from TLC.