This is an old motel that has been painted and cleaned up a bit. They were doing construction in the part I was in - which is older and closer to the freeway. At check in asked for a 'quiet' room - and she placed in the a second floor near freeway. Noisy due to freeway and nearby gas station, construction, unsecure steps to second floor (part of the construction). Room - okay. Had problems getting hot water for shower in the am. Evening staff not very friendly or welcoming. Checkout/Morning staff very pleasant. Probably will not stay here again. The price was higher than other budget motels in this area so I thought it would be nicer.
Comment from Hotel Management
Mar 26, 2017 by ed, Hotel Management
On behalf of the entire staff, I apologize for not exceeding your expectations. Regarding the room situation, When you book a standard single room, the rooms are all in the building next to the highway. Best Western requires upgrades at times and we try to restrict the noise as much as possible by starting later ending earlier. Regarding the water issue, the owners have been made aware and we are waiting on updates of this issue.