Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Aug 25, 2015
Very expensive for this hotel .It should be less money .I am not happy
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2015
The experience was good. I think the price of this hotel is higher than it should be. Great location 20 min from sea world and 20 minutes from the San Diego zoo. A little noisy for light sleepers because of proximity to highway. About 45 minutes to the safari park. All destinations based on normal traffic flow.
2 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Works for the price

Posted Aug 11, 2015
Its the old "you get what you pay for" scenario. Decent enough hotel for the price and the continental breakfast as more than just simple pastries. Pros: price, decent hotel staff, free continental breakfast, location to highway Cons: a lot of bad city smells and noisy next to highway, water smelled a little funny, shower temperature fluctuated. If you just want a place to stayand to save a little on breakfast then this will work for you.
1 out of 5
by A verified traveler from Los Angeles

Beware do not stay at this hotel!

Posted Jul 27, 2015
Pros: Customer service was horrible and general manager Pablo was rude.
Cons: General manager needs to take some customer service classes.
I was in the shower and so where several other hotel guest several of them with shampoo on there hair and they decide to turn off the water to do some work on the building and fail to notified the guest. I ask maintenance guy why there was no water and he said he told brainless manager Pablo that he was turning water off for about an hour and Pablo was to notified guest which he never did. When I ask Pablo he said there was an emergency and that is why they had to turn water off. There was no emergency cause maintenance guy even said they new ahead of time that this was going to happened. When I told Pablo the brainless manager that once in a while he should use his brain and inform the hotel guest that water is being shut down his response was I will not tolerate you insulted me. I told him oh you will tolerate me cause in case you don’t know guest like me are paying your salary and all he said was all I can do is give you a key to a room in a different building where there was water. Then he goes on saying that if he knew that we were a group that he would of not allowed the reservation. We booked about 10 rooms. Then their computer system was down, no internet and all he was saying there where working on it. Please this is not a hotel to stay at.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burbank, CA

Busy area next to freeway. Not bad for 1 night.

Posted Jul 18, 2015
Front desk helpful and nice. Good breakfast. no privacy for the small pool.
1 out of 5
by A verified traveler

Terrible beds

Posted Jul 4, 2015
Pros: The pool
Cons: Beds and pillows
Both of the beds queen beds had a hump running down the middle so you felt like you were going to roll off. The pillows were small, hard marshmallows. Not a good nights sleep at all.
2 out of 5
by A verified traveler from Mexico City

Pretty bad!

Posted Jul 1, 2015
Bad neighborhood. Homeless people stealing ice from the ice machine. Very dirty carpet and bad smelling towels. Only positive thing was the nice Mexican lady attending the store at the adjacent gasoline station, which has nothing to do with the hotel. I have stayed at Best Western hotels in many places and they are usually pretty decent! This hotel was by far the worst I have ever stayed at.
4 out of 5
Recommended
for Everyone
by A verified traveler

San Diego Vacation - Place to Sleep

Posted Jun 30, 2015
Modest sized room, was clean and comfortable. Breakfast was pretty decent, and it is right of I-8 which makes it easy to get anywhere quickly.
4 out of 5
Recommended
for Everyone
by A verified traveler from phienix AZ

Nice and quiet

Posted Jun 29, 2015
Feel safe and the free breakfast is perfect. We would surely stay in the near future!
2 out of 5
by A verified traveler

Dirty stinky food in the fridge, dirty bathroom

Posted Jun 22, 2015
Horrible kids running back and forth till 1am hallways dirty lights switch to front light not working and front outlet not working.