Ratings based on 1,554 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Great Location! Mission Bay and I-5

Posted Aug 23, 2015
Pros: Excellent Staff, wonderful breakfast, outdoor pool, super location
Cons: Small parking lot, (close stalls) Stronger wifi
Location: Very close to Mission Bay & I-5, very convenient.
Excellent staff, great continental breakfast, comfortable rooms. Not the fanciest, but excellent value! Will come again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Posted Aug 13, 2015
The hotel location was superb. Right on the freeway and very close to Sea World and the Airport. Morning Breakfast was great and the menu was rotated daily.
Comment from Hotel Management
Aug 19, 2015 by Lprado@hotelpros.biz, Hotel Management
Good Morning, Thank you for taking time to review your stay with us here through Expedia. I'm happy to know you had a wonderful stay and were happy with our hotel, breakfast and location. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you come back and stay with us again soon! Leidy Prado Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

right where I knew it was.

Posted Aug 12, 2015
Pros: breakfast was very good. went in before 7am (thank you, hubby) but got coffee. that's all I needed and the girls were VERY nice in correcting me.
Cons: we were pleasantly pleased. my son has stayed here before and he liked it as well.
Location: Sea World is right around the corner. Shelter Island and Pacific Beach is just down the road.
right by my mom's house, now sold. perfect for going to the airport.
Comment from Hotel Management
Aug 19, 2015 by Lprado@hotelpros.biz, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you come back and stay with us again soon! Leidy Prado Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, close to everything!!!!!!!

Posted Aug 7, 2015
Staff friendly. Breakfast delicious!
Comment from Hotel Management
Aug 19, 2015 by Lprado@hotelpros.biz, Hotel Management
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. I appreciate your compliments to our staff and breakfast. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you come back and stay with us again soon! Leidy Prado Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 5, 2015
Good breakfast serve, good location nearby sea world and old town but may need to provide guest laundry.
Comment from Hotel Management
Aug 19, 2015 by Lprado@hotelpros.biz, Hotel Management
Good Afternoon, I appreciate you taking time to review your stay with us here through Expedia. Thank you so much for your compliments to our breakfast and location. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you come back and stay with us again soon! Leidy Prado Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Milano

Buona soluzione per San Diego, ma un po' rumoroso.

Posted Jul 31, 2015
Per quanto riguarda il rapporto qualità/prezzo, un'ottima soluzione. La posizione, a ridosso di Mission Bay, è splendida (consiglio una visita a Fiesta Island). Il servizio, anche se un po' spartano, conferma la tradizionale qualità Best Western. Peccato che la vicinanza della Freeway 5 vi faccia svegliare all'alba, a meno che non dormiate sonni di piombo o siate duri d'orecchi.
Comment from Hotel Management
Aug 19, 2015 by Lprado@hotelpros.biz, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Leidy Prado Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Will stay again

Posted Jul 30, 2015
Very nice hotel, the room was very clean and comfortable. The hotel was easy to access off the highway and within minutes of downtown San Diego. In addition, its close to the beaches. For the price, when you compare other SD hotels, this was really a good deal and we enjoyed staying and will visit again.
Comment from EPC
Aug 19, 2015 by Lprado@hotelpros.biz, EPC
Dear Valued Guest, Thank you so much for taking the time to write the kind review of your stay here. I'm so glad to hear you were happy with the room, breakfast, and staff. We aim to "wow" our guests everyday and I'm glad we were able to do that for you. Once again thank you for your review, we hope you come back and stay with us again! Leidy Prado Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Close to Seaworld and Mission beach. Not the most modern but was ok for us. If you want a pretty place to stay look somewhere else. If you want a inexpensive place to stay that's clean but showing some age stay here.
Comment from Hotel Management
Aug 19, 2015 by Lprado@hotelpros.biz, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Leidy Prado Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Guter Best Western Standard. Bis zur Mission Bay ist es nur ein Katzensprung. Schneller Weg zum Sea World.
Comment from Hotel Management
Jul 24, 2015 by Lprado@hotelpros.biz, Hotel Management
Dear Valued Guest, I appreciate you taking time to express your thoughts on your recent stay with us here through Expedia. our business is very important to us and we value your feedback. We hope you come back and stay with us again soon! Sincerely, Leidy Prado Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Posted Jul 22, 2015
When I checked in, the staff told me there was no such a last name, then I told him my husband 's name, he said no, I showed him the print out, finally he found out,
Comment from Hotel Management
Aug 20, 2015 by Lprado@hotelpros.biz, Hotel Management
Good Afternoon, I would like to thank you for taking time to review your stay with us here through Expedia. I apologize for the confusion at check in, I know that it can be a little frustrating that you had to wait till we had the matching reservation. I'm happy to know we had your reservation and had a wonderful stay. Should you visit San Diego again you're more than welcome to stay with us again! Leidy Prado Front Office Manager