Ratings based on 1,297 Verified Reviews

3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Posted Feb 27, 2017
Good experience and the rest of the hotel San Diego ocean view
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
The only complaint is that the towels were stained a little. They were clean but they were stained
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant hotel

Posted Feb 18, 2017
The hotel was very pleasant to stay at. Very friendly staff. Good breakfast. Safe.
Comment from Hotel Management
Feb 21, 2017 by Assistant General Manager, Hotel Management
Thank you so much for your review, we value you your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Sink area was small and tight. Entrance to hotel hard to find at night. Staff and breakfast was great.
Comment from Hotel Management
Feb 10, 2017 by Assistant General Manager, Hotel Management
Thank you for your valued response, we appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from SD

It was nice and not too far from legoland

Posted Dec 21, 2016
I loved how they offer breakfast and their parking is free. I also thought their beds were really comfortable. It's a plus for me that they had a fridge and micro wave in each room. The coffee machine was awesome too.
Comment from Hotel Management
Dec 23, 2016 by Assistant General Manager, Hotel Management
Dear Angelica, Thank you for leaving a detailed feedback. We are delighted to hear you enjoyed your stay at Best Western Oceanside Inn. It's always a great pleasure to know that we exceeded our guest's expectations. Hopefully, we can have the opportunity to welcome you back in the future. Happy Holidays! Sincerely, May Sengphachanh Assistant General Manager Best Western Oceanside Inn
5 out of 5
Recommended
for Everyone
by A verified traveler

Very great experience!

Posted Dec 14, 2016
I was so impressed with my stay here. I loved the room. It had a fridge, microwave and cable tv. Free breakfast, free wifi. Close to Legoland. It was clean and the staff was very friendly. The Jacuzzi and pool is a bonus! The only thing i didn't like was the toilet got stopped up twice after a very small amout of tissue. But they gave us a plunger and we were able to fix it. Other than that, it was great! Way better than any of the Motel 6's. We will definitely be staying here again on our monthly Legoland trips!!!
Comment from Hotel Management
Dec 19, 2016 by Assistant General Manager, Hotel Management
Dear Steph, Thank you for choosing Best Western Oceanside Inn. We value your feedback and appreciate you letting us know about the aspects of your stay because it is these little details that will help us improve the experience for our guests. We do apologize for the inconvenience you experienced with the toilet. Your comments have been shared with our management team and we will make sure it is corrected immediately. We hope you will provide us the opportunity to show the improvements we have made in the future. Til then safe travels! Sincerely, May Sengphachanh Assistant General Manager Best Western Oceanside Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2016
Great location and reasonably priced. Kids loved the pool and the breakfast area. The room service was great as well.
Comment from Hotel Management
Dec 8, 2016 by Assistant General Manager, Hotel Management
Dear Valued guest, Thank you for a terrific review. We pride ourselves on the service we provide to each and every guests, so it is a great pleasure to hear we made your stay comfortable. It was a pleasure to serve you, til then safe travels! Sincerely, May Sengphachanh Assistant General Manager Best Western Oceanside Inn
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2016 on CheapTickets
Had a great time, would recommend this to anyone, and the price was right
Comment from Hotel Management
Nov 29, 2016 by Assistant General Manager, Hotel Management
Dear Valued guest, Thank you for your feedback. We are delighted to hear you enjoyed your visit. We pride ourselves on the service we provide to each and every guests, so it is a great pleasure to hear we made your stay comfortable. We hope to welcome you back in the future. Have a safe trip. Sincerely, May Sengphachanh Assistant General Manager Best Western Oceanside Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Medina, Ohio

Nice hotel close to everything

Posted Nov 22, 2016
Pros: Pool, hot pool, laundry facillity etc
Great breakfast 7 days a week, great staff and rooms
Comment from Hotel Management
Dec 24, 2016 by Assistant General Manager, Hotel Management
Dear Valued guest, Thank you for a terrific review. It is a great pleasure to hear we made your stay comfortable. Your kind words for our dedicated team are valued and we look forward to sharing your comments. It was a pleasure to serve you, til then safe travels! Sincerely, May Sengphachanh Assistant General Manager Best Western Oceanside Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good view but noisy hwy

Posted Nov 17, 2016
First impression is the last impression. We drove a lot that day & the previous hotel stay wasn't that exciting. We had a prior reservation & upon check-in (4sh pm) & conversing with her I noticed & mentioned to her that she is sounding rude. Rather being polite & apologetic she made me shut by staring at me & saying that she is explaining me the policies. I DON'T CARE WHAT SHE IS EXPLAINING IF THAT IS IMPOLITE & UNPROFESSIONAL. Front desk need a more training in customer skills. Guests who pay that price need to be welcomed & get a feel of the best western. Though she upgraded our room facing poolside but that was super noisy due to the busy hwy. I might think again of staying there in future.
Comment from Hotel Management
Nov 21, 2016 by Assistant General Manager, Hotel Management
Dear Mr. Sharma, Thank you for offering your thoughts about your stay. We are sorry to hear that you were disappointed with your overall stay. We do our best to accommodate our guest's requests whenever possible, and apologize for not being able to this time. As a hotel policy, we do require a deposit for incidentals from every guests. Hotel management team has been informed to further investigate your complaint and determine how we can make any possible improvements for future guests. We do appreciate your business and hope we can provide you with a better experience on your next stay. Best regards, May Sengphachanh Assistant General Manager Best Western Oceanside Inn