Ratings based on 5,987 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

1/2" gap under the outside door, mice?

Posted Aug 23, 2015
Pros: CLOSE to freeway. Stay in one of the back buildings facing away from the noise, it's fine there.
Old facility desperate need for new exterior paint, old looking interior furnishings. VERY OVERPOWERING smell of room "freshener" obviously to disguise something. Otherwise had a quiet stay even though the hotel was full by morning.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Very convinient with a car

Posted Aug 21, 2015
The exterior was beautiful. The food served at the on site restaurant was delicious! I recommend the shrimp pesto pizza. Everything from the Zoo to Sea World to Old Town is within less than a 10 minute drive. The room was clean and great to stay in as a couple with a mini fridge, great tv, comfy bed, a sink area seperate from the bathroom that had the toilet and shower with a light/ fan.
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Close to go any where

Posted Aug 20, 2015
Nice pool, yard , shower out side next to the pool , I don't have go back to my room.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

family friendly hotel close to airport,shopping

Posted Aug 20, 2015
Pros: pool,food,staff
Cons: Hot water not to be plentiful for showers! lighting for pool area
In San Diego for family birthday. Room smaller than appeared in the photos. Room did accommodate our needs. Pool was great!!! I would however suggest some lighting around pool, it was very hard to see for the last couple of hours in the evening. Pool lights also were not working. We were in room 115 and the two steps leading up to our room should have some paint on end of steps as my husband and another person almost fell as they missed seeing that there was steps . We enjoyed breakfast on the patio and poolside! Great food and service and thought the prices were comparable to other places.
4 out of 5
Recommended
for Families
by A verified traveler from Hertfordshire UK

Clean friendly hotel good central location

Posted Aug 19, 2015
Pros: Cleanliness, laundry facilities, good restaurant, pool.
Cons: Air conditioning
Location: Easy to find local attractions
Have stayed in this hotel many years ago and was pleased that it had not changed. It offers very clean rooms, although air conditioning could be better as we happened to stay when temp was unseasonally hot. Cafe restaurant serves a wide variety of foods at reasonable prices. Hotel has guest laundry services which is great for families. Situated on Hotel Circle, Old Town, Embarcadero and shopping is all within easy reach.
4 out of 5
Recommended
for Families
by A verified traveler from novato, CA

Felt tropical aloha!

Posted Aug 19, 2015
Great location! Quieter than I expected. Zack's is a treat! Very comfortable. Nice hot tub for adults. Good restaurant service.
Comment from EPC
Aug 26, 2015 by General Manager, EPC
Dear Janice: Aloha and thank you for taking the time to provide us with your feedback! We are so happy that you loved our quiet and convenient location with its tropical feel. It is also delightful to know you found Zack (the namesake of our infamous Zack’s Bar) to be a treat. We are glad you enjoyed the comfort of the Best Western Seven Seas, our nice hot tub and good restaurant service. As you know, our onsite restaurant, Seven Seas Café, is open from 6am-10pm serving breakfast, lunch and dinner. Thank you for choosing us for your hotel accommodations and we look forward to welcoming you back in the future! Most Sincerely, Best Western Seven Seas Management and Staff
3 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim,CA

Posted Aug 18, 2015
Pros: Location is great for meeting held in the Mission Valley Convention Center... walking distance. No charge for parking. Restaurant on site.
Cons: Sheets were scratchy and could be updated. Difficult to find the actual building your room is in at night.
Location: Shopping at Fashion Valley, an upscale mall. Shuttles to take you to local attractions.
Standard hotel. Clean, good location. Had trouble finding the actual building at night, even with the map.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas.TX

Nice hotel

Posted Aug 18, 2015
The room was clean, location was within distance of shopping and freeway easy access. Better than I thought it would be worth my money. Would Refer to others.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to attractions

Posted Aug 17, 2015
Pros: basic hotel, get what you pay for
Cons: good for one night stay
ok hotel the staff was pleasant Shower floor is the same floor as the bathroom (no shower pan or divider) next time must bring slippers, water gets all over the bathroom floor. Good for one night stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Beautiful Ambiance

Posted Aug 16, 2015
Pros: The gardens.
Cons: The rooms could use some updating.
Location: The location is excellent with easy freeway access to all the sites located in the San Diego area.
I very much enjoyed my stay at this Best Western Hotel. What sets this facility apart from the surrounding properties is the spectacular landscaping. The tropical plants creates a very pleasing atmosphere and peacefulness that I found very attractive. This is a relatively dated hotel, but the overall ambiance makes it unique among it's competitors in this price range. It is a low rise building with comfortable rooms and a restful surrounding.