Some of the front desk people were not courteous to the guests and were rude. But some were very accommodating and helpful.
Comment from Hotel Management
Jan 7, 2017 by Thomas Lee, General Manager, Hotel Management
Dear buddy - Thank you for taking the time to review our resort. We are glad that you enjoyed our location and proximity to the beach. Unfortunately, we wish you had a more consistent experience at our front desk. I will share this with our Director as we are always working to improve and provide the best customer service. Thank you again.