Ratings based on 209 Verified Reviews

3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from WLA

clean room lots of eateries nearby

Posted Nov 27, 2016
Pros: clean room,breakfast,tv and location.
Cons: needs more security around back,transients confronted me as soon as i pulled up around back. asked me for money.asked for new room near front entrance
Location: lots of restaurants,stores,freeways. close to casino.
enjoyed our time. room was nice and clean,loved breakfast items and tv size was a plus for me. Raymond C. was pleasant and very professional. we will return for future visits.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager , Hotel Management
Lisa, I am sorry to hear about your experience upon arrival to our property. I have passed this information on to my General Manager to ensure this situation doesn't happen to anybody else. I am glad that overall your stay with us was satisfactory. We'll see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from southern CA

Very good value and central location.

Posted Nov 20, 2016
Pros: Very good staff, easy check in, clean & comfortable room. Also, within walking distance to many restaurants and shopping.
Cons: Limited parking. Most spaces are taken, parking available in nearby restaurant lot. Some hotel spots used by commercial vehicles.
Location: Good location, near many restaurants and shopping.
Good experience, stayed one night. Staff helpful and professional, quiet and comfortable room.
Comment from Hotel Management
Nov 20, 2016 by Guest Relations Manager , Hotel Management
Tom, on behalf of my staff here at Comfort Inn, we thank you for your kind words!. We hope to see you soon. Thank you for choosing to stay at Comfort Inn Escondido.
3 out of 5
Recommended
for Everyone
by A verified traveler

not as happy as in April

Posted Oct 14, 2016
Location: Na
The bathroom did not have a bathtub. Instead it had the shower drain and a second drain near the toilet bowl. Water went everywhere in the bathroom since the shower curtain could not stop any of it. There were holes in the wall and tears in the wall paper.
Comment from Hotel Management
Nov 9, 2016 by Guest Relations Manager , Hotel Management
Dear Brigitte, on behalf of my staff, allow me to apologize for the inconvenience during your stay here with us. Your feedback is important. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel, restaurants and stores close by!

Posted Sep 27, 2016
Pros: Everything was great..we really enjoyed breakfast it has a good variety for everyone and sarah whos in charge for breakfast is amazing great service!
Cons: The wifi could be a little faster and maybe a hair dryer would be nice, other then that everything was great!!
Location: Many restaurants and stores at walking distance freeway close by, its in a great location. Target starbucks Ross etc and gas station right in front!!!
We arrived around 7pm check in was fast..they let us know the times for breakfast, fitness room and and pool hours which were great compared to other hotels we stayed at! The room was very nice and clean the beds were very comfortable, and we really enjoyed sitting out in the little balcony enjoying the beautiful night!
Comment from Hotel Management
Sep 27, 2016 by Estephanie Casarin Public Relations Manager, Hotel Management
Dear Janet, Thank you so much for choosing to stay with us. We are so glad you enjoyed your stay. We take pride in the cleanliness of the rooms and we are constantly training our staff to improve customer service. We hope you continue to stay with us. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler from E

A nice hotel in Escondido

Posted Sep 26, 2016
I'd say overall I really had a nice stay and paid a good price!! The room was really clean, the breakfast was plentiful and it was close to stores and fast food places. The WiFi was VERY choppy and the elevator felt like it needed much maintenance wereally the only two drawbacks. The staff at check in to breakfast to check out were very nice and professional. I'd stay here again. May family and I went to Legoland which was a 25 minute drive, not too bad.
Comment from Hotel Management
Sep 26, 2016 by Estephanie Casarin Public Relations Manager, Hotel Management
Dear Jenny, Thank you for writing a review about our hotel! We appreciate the positive feedback. We are installing a brand new elevator in our hotel as we speak. Your feedback is very important to us. We use it to make improvements to the property and staff. Thank you for staying with us. We look froward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from turlock

Easy access to the freeway. Great food options

Posted Sep 19, 2016
Stayed for the weekend and it was a great experience. Continental breakfast is like any other kind at hotels. The room was clean and beds were comfy. Easy access to the freeway and plenty of food options. The In N Out was steps away from our room. Beware, there are definitely a lot of homeless people hanging around the back by the dumpsters. They didn't harm or tell me anything but some people would feel uncomfortable with them lurking around.
Comment from Hotel Management
Sep 22, 2016 by Estephanie Casarin Pubic Relations Manger, Hotel Management
Thank you for your feedback! Hope you stay with us sometime soon to keep providing you with the experience you deserve.
2 out of 5
by A verified traveler

Posted Sep 19, 2016
Pros: only had to stay one night
Cons: cleaner bath room
checked in, took bags to room, left for evening, got call (had bad cell reception in hills) something about wrong room etc. When returned they had removed our bags from the first rom and put them in another room. I had booked a king bed room and was surprised when the first room had a spa, but just guessed it was the only king left. The second room also a king, which was fine but right by elevator and felt the vibration. Bath not real clean and rust on door hinge and towel rack.
Comment from Hotel Management
Sep 22, 2016 by Estephanie Casarin Pubic Relations Manger, Hotel Management
Thank you for taking the time to write about your stay. We are completely renovating the hotel to solve the vibration issue. Our new elevator will be installed by October first. Hopefully you can stay with us again sometime soon so we can provide you with the experience and service you deserve.
1 out of 5
by A verified traveler from hunter

Front desk horrorshow

Posted Aug 30, 2016
Javier the front desk person refused to check us in due to the fact that he was in the middle of his workout and we were bothering him... for three hours we tried and finally after he said those remarks we left uphalled... tragedy to hire such incompetence.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Excellent hotel, easy to get to from highway

Posted Aug 21, 2016
The staff worked hard to accommodate our needs and we had a wonderful stay. The only problem is the back door allows parking right in front of door which blocks wheel chairs, luggage, etc. Park in front.
Comment from Hotel Management
Sep 22, 2016 by Estephanie Casarin, Public Relations Manager, Hotel Management
Dear Steve, Thank you for taking time to share your great experience. We love to hear from our guests. We are currently working on a renovation and will be sure to use your feedback to improve the guest experience.We hope to see you soon! Thanks again,
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Posted Aug 12, 2016
We booked this room as a stay over on our road trip. We slept in the bed and got ready in the morning. The room was great for that. Right by the freeway, included good breakfast - it was basic and just what we needed. Staff was friendly.
Comment from Hotel Management
Sep 22, 2016 by Estephanie Casarin, Public Relations Manager, Hotel Management
Dear Candida, Thank you so much for your positive feedback on our location. We are working to make it even better with a complete renovation. Hope to see you on your next road trip!