Ratings based on 761 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and convenient

Posted Feb 8, 2016
Cons: The signage for the entrance road could have been better marked. I drove by it twice before finding a way in.
The room was clean and comfortable.The breakfast choices were wonderful. It was right off the freeway, so convenient but not noisy. The exterior was clean and pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Love It

Posted Feb 8, 2016
Pros: Everything
Cons: Nothing
Location: Love the location as stated above.
This hotel staff really goes out of their way to help with anything. Love the location as it is half way between the zoo and the safari park. Right off the hwy. and great restaurants very close. We will always stay here when on vacation in this area. Thank you for everything staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, ok staff

Posted Jan 31, 2016
Pros: cleanliness, comfort, close to the freeway.
Cons: The hotel front desk workers attitude. Refrigerator needs to be fixed
The hotel is very comfortable, nice rooms, comfy bed. very well maintained. The only issue I could think of was the hotel workers attitude in the lobby, it felt like I bothered them with getting a room. Need to be a little nicer but everyone else was very nice. The refrigerator in 309 was not cold and smelled awful but we didn't end up using it.
2 out of 5
by A verified traveler from Arizona

January 2016 Stay

Posted Jan 29, 2016
Pros: The staff.
Cons: EVERYTHING!
Location: Family is very close, so we all got together and traveled to Los Angeles.
First stay, one night, first floor, was totally disappointing. Apparently they are in the process of remodeling but the only area remodeled is the front desk. The room had really old furniture and fixtures which made it look old and dusty. At least the bed was comfortable and the TVs are new. The second stay, also one night, third floor, the sink would not drain for a long time and when the shower in the room above was used, "something" bubbled up in our shower. Again, from the visit last August when we were told remodeling was being done, it has not started. Doubt if we will stay here again, no matter how close it is to family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Trip to SD

Posted Jan 28, 2016
Nice room, very clean, had an extra tv which was good due to one of them being broken
Comment from Hotel Management
Jan 28, 2016 by Monica S, Hotel Management
Thank you for taking the time to write a review on your recent stay, we look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Hotel suite the needs of business travelers. I recommend it.
Comment from Hotel Management
Jan 28, 2016 by Monica S, Hotel Management
We are pleased we were able to meet your needs as a business traveler and look forward to seeing you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Always great...

Posted Jan 16, 2016
Pros: Location and Complimentary Breakfast
Next to Hwy15 and great complimentary breakfast. I highly recommend eating at Filippi's Pizza across the street from the hotel.
Comment from Hotel Management
Jan 19, 2016 by Monica S, Hotel Management
CSWahine, thank you for continuing to stay with us, and we are pleased we could provide you with another great stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy

Posted Dec 15, 2015
Pros: Very good room service. Breakfast is complimentary.
Cons: Wifi connectivity needs improvement.
I liked it overall. staff are very nice. only thing i can complain about is that the WiFi wasn't good.
Comment from Hotel Management
Dec 17, 2015 by Monica S, Hotel Management
Adam, We are so pleased we were able to provide you with a "comfy" stay. We are currently working on bringing in a new internet provider to improve our WiFi. We look forward to having you stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2015
Hotel staff exelent and friendly No a lot of parking Big room and a lot of space
Comment from Hotel Management
Dec 3, 2015 by Monica, Hotel Management
We are so pleased you were able to enjoy your spacious suite during your stay. Next time your in town visiting us we have extra parking in the back of the property.
3 out of 5
Recommended
for Everyone
by A verified traveler from metro detroit

Posted Nov 30, 2015
Pros: Breakfast is good.
Cons: Probably not a whole lot.
Location: Not much within walking distance. With wheels, a lot more.
. .room was a little chilly at night. That was the main issue. Weather was coldest I've ever seen in S.D temp in room was not adjustable. Advised staff--little to no adjustment. brrrrr!.
Comment from Hotel Management
Dec 3, 2015 by Monica, Hotel Management
We are so sorry we were not able to drop the temperature in the room for you, while San Diego was experiencing one of its coldest evenings ever. We would love another opportunity to provide you with a superior stay.