Don't plan on sleeping in...
Posted Jul 4, 2016
I really enjoy sleeping in; and I don't get to do it often. I was awoken by someone else's alarm--from another room! I could hear it through the thin walls. A little while later, while still trying to go back to sleep, I could hear the sound of footsteps right outside my hotel door. Footsteps! Then, about an hour after unsuccessfully trying to go back to sleep I could hear the maid service providers radio-ing each other questions. Again, coming from right outside my door! Yes, the hotel is clean, very pleasing to the eye. But, sleeping is so important for me and THE MOST important part of a hotel stay. And here I was worried that the sound of the leaking shower in the hotel bath would keep me up...I could never figure out how to make it stop dripping...
Comment from Hotel Management
Jul 10, 2016 by Front Office Supervisor, Hotel Management
Thank you for taking the time to share your experience with us! We are very pleased to see that you found your accommodations clean and comfortable, and we will ensure that our department leaders review your experience so that we can better serve our guests in the future. We are currently in the process of replacing guest room doors with the goal of improving noise resistance in all of our guest rooms, and we will make sure our team radios are not set to a disruptive volume.
Thank you again for taking the time to provide us with the details of your experience so that we can improve our guests' experience. We hope to be able to serve you again in the future, and sincerely apologize early interruptions to your well deserved rest.