Nice hotel and location but the tub was very old
Posted Jan 30, 2017
My cousin from Korea booked two rooms for her San Diego stay. Location was great and so was check-in, however for both rooms, the tub was. Dry old and was in need of a replacement. Both rooms had clean rooms, however the shower heads were also not in good working condition. I was surprised the bath tub was not replaced as it's a brand name customers trust. Thank you.
Comment from Hotel Management
Feb 16, 2017 by Jules , Hotel Management
Thank you for taking the time to write a review about your recent stay. I appreciate your feedback and I'm very sorry for the issues you encountered. Fortunately, we will be going under renovations this year to improve the quality of our guest rooms. We hope that you will consider staying with us in the future to experience our improvements. Thanks again for your candid feedback and we hope to see you again!
- Julissa Hernandez