Ratings based on 3,032 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great location!

Posted Dec 1, 2016
Wonderful FREE breakfast buffet + ordering station, free nightly happy hour, clean indoor pool and hottub.
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Thank you for sharing your experience with us. I am happy to hear that you enjoyed the complimentary breakfast and evening Managers Reception. We will look forward to welcoming you back next time you are in town.
5 out of 5
by A verified traveler from US

Posted Nov 29, 2016
Great hotel. Clean, spacious room, good location. Plenty of nearby on-street parking. Love the fact that it has a Dunkin Donuts adjacent to it.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for sharing your recent experience, and also for the 5 star review. I am pleased to see that you found our suites spacious and clean. We will look forward to welcoming you back next time your travels bring you to San Diego.
4 out of 5
by A verified traveler from München

Super Lage aber...

Posted Nov 29, 2016
Das Hotel ist an sich wirklich gut... ein paar Sachen stören aber... Frühstück ist zur Rush Hour eine Katastrophe... lange Schlangen und ein Chaos... Buffet ist zu klein für diese Hotelgrösse... das Zimmer hat ein bisschen gemuffelt.... und die Einrichtung war ein bisschen durch... Jedoch ist die Lage und der Preis super! P/L Verhältnis top...
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for sharing your recent experience with us. I am pleased to see that you enjoyed our amazing location with so many things to do nearby. We will look forward to your return trip next time you are in town.
5 out of 5
by A verified traveler from US

Good

Posted Nov 29, 2016
Enjoyed our stay. Would recommend to others. Will be back soon. Parking was expensive
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for sharing your experience, and for the 5 star review! I am happy to hear that you will be returning soon! We will look forward to that return trip, see you soon.
3 out of 5
by A verified traveler from Pasadena, Etats-Unis d'Amérique

Nice hotel but beware of extra charges

Posted Nov 26, 2016
This hotel is nice for families. It has a decent pool and hot tub, good breakfast and an open bar with snacks every night. But watch out for hidden charges, including $46 for parking each night (!) and $14 for wi-fi. They also will not do anything for you if you make your reservation through Expedia (like changes or reserve a crib). You are better off just booking directly with the hotel.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for sharing your recent experience with us. I am disappointed to hear that you found those fees to be hidden. All of our information, including the wifi and parking charge is located directly on our website. In addition if you book directly, the information will also be provided on the confirmation email. Feel free to ask a team member upon arrival, and they will be happy to assist you. Thank you again, and I hope you will consider staying with us next time you are in town.
3 out of 5
by A verified traveler from US

Pictures don't correlate

Posted Nov 25, 2016
Pros: It was right next to Seaport Village and the Beach
Cons: Updated pictures
Location: Seaport Village for shopping and dining also the beach is right near by. You could also walk/uber to gaslamp quarter for nightlife
The pictures posted on the website do not correlate with how the hotel looks on the inside. There were only two lights in a suite which is ridiculous..But other than that it was fine as a suit is had two double beds and a pull out sofa bed. Also, the lock on the bathroom door was missing..so it was low quality hotel..might have just been my room.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for sharing your experience with us. I am disappointed to hear that your suite had a couple issues. If you have the chance, please reach out so that we can take a look into that specific suite, in order to perfect it moving forward. Thank you again for sharing your comments, and I hope you will come back and stay with us again next time you are in town.
4 out of 5
by A verified traveler from US

Nice hotel in a great location. Close to many pla

Posted Nov 24, 2016
Great time. Staff was very helpful and accommodating. We thoroughly enjoyed both the breakfast and the cocktail hour each night.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for sharing your recent experience with us. I am thrilled to see that you found our team very helpful and accommodating! We will look forward to welcoming you back next time you are in town.
4 out of 5
by A verified traveler

Posted Nov 24, 2016
Great experience! Big and clean room. Breakfast and happy hours were nice!
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for sharing your experience with us. I am pleased to see that you found our suites large and spacious. We will look forward to welcoming you back next time your travels bring you to San Diego.
5 out of 5
by A verified traveler from w

Posted Nov 22, 2016
This hotel was located with in a great spot for all the activities we had planned.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for sharing your experience, and also for the 5 star review! I am thrilled you were able to enjoy the amazing location! We will look forward to your return trip next time you are in town.
5 out of 5
by A verified traveler from USA

Really nice hotel near most attractions

Posted Nov 22, 2016
Great complimentary full menu breakfast and evening drinks with hors d'oeuvres.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for sharing your experience and also for the 5 star review! I am glad you enjoyed the complimentary breakfast and the managers reception. We will look forward to welcoming you back next time you are in town.