Spontaneous, didnt expect much but received 200 %
Posted Jan 3, 2017
It was a great hotel, location was perfect, very professional staff, walking distance to everything. If you are into running or morning walks, 5 min away there is a beautiful board walk/run. Many restaurant options for Fish lovers. The only one thing that kept my smile down was breakfast..... When the clock would hit 9:20 am ( closure time for breakfast is 9:30 am ) the gentlemen who runs " the kitchen" would get VERY upset if anyone walks in and grabs quick breakfast on the go ..... I witnessed few elderly people walking in and asking to refill hot water and coffee jar to which they received a solid response " No, breakfast is closed at 9:30 am" . Next morning after that a father with 4 kids ( 4-7 y.o ) walked in at 9:25 am and received similar treatment.....I certainly respect breakfast hours, and consider a possibility that the employee/gentlemen in his 40s-50s in the kitchenette has another job that he has to rush to ... at the same time there needs to be an alternative for those " late guests" who have a lot on their shoulders and would appreciate the " ease " of their getaway. Just a thought. Parking is offered by valet service which is 28 $ per night and for those who want to skip it there are plenty public parking garages around the block.
Comment from Hotel Management
Jan 16, 2017 by email@example.com, Hotel Management
I am glad that you liked our great location which is central to everything in La Jolla. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Our breakfast has something for everyone. We offer coffee and hot water for tea 24-Hours a day on the garden patio. Our guests can even take their breakfast to their room if they choose to. We appreciate you comments and thank you for staying with us!