Ratings based on 870 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great private getaway.

Posted Aug 25, 2015
Pool is quiet and relaxing. Had an amazing dinner at the hotel restaurant, Mustangs & Burrows.
3 out of 5
Recommended
for Everyone
by A verified traveler from St. Charles, IL

Nice but expensive

Posted Jul 16, 2015
Pros: The room was comfy for the most part and the spa was nice. The fish tacos at Mustangs and Burros we're great!
Cons: Wasn't fond of the way they put the charges through on my credit card; sporadic and those 5am updates from Amex were killing me!
Location: Not far from La Jolla Beach and tourist area but you will need a car to get there. Plenty to do in the San Diego area.
The room was clean and relatively nice but a bit noisy. The AC was loud and would make an audible buzzing noise for about a minute after it shut off. I was excited to have a little balcony but it had a view of .... bushes and small trees a few feet away. Beyond that was a parking lot. Also, anytime I opened the windows on my room to enjoy the cool breeze, there was so much traffic and other noise from North Torrey Pines Road and UCSD that I couldn't hear myself think. Also, I wish I had looked at the hidden charges before I booked this hotel - $25 per day for Valet Parking (the only parking available) and a $22 per day "resort fee" which basically covers access to the pool and 2 bottles of water per day.
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! Although it seems that your stay was enjoyed overall, we are disappointed that we failed to impress you on the other facets of your stay. We are excited to announce that by December 2015 we will have the option to self park! There is also additional value in our resort fee which includes welcome champagne upon arrival, 2 private labeled waters (replenished daily), a bottle of red wine in room prior to arrival, wifi access, access to over 2500 electronic newspapers, and pool/fitness center access - we hope you will be able to utilize all of these amenities during your next stay!
2 out of 5
by A verified traveler from Hong Kong

Loads of hidden expenses

Posted Jul 15, 2015
Pros: Nice property
Cons: More transparency in costs, better attitude to customer fulfilment.
Look out for the compulsory valet parking they don't tell you about. Make sure you factor in the resort fee. Don't believe the price Expedia quotes for breakfast, its wrong and the hotel refuses to honour it even though its there in black & white. I get that they are in business to make money but its all too clear that that is first and foremost for them, way ahead of you having a good stay.
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! We truly appreciate you taking the time to leave a review for all other potential guest to see as we see this as a great opportunity to inform everyone of the listed $25 per day for parking and $22 Resort Fee per day on every guest room. We strive to make the required expenses as apparent as possible before, during, and after every stay. Our Resort fee includes sparkling wine upon arrival, a bottle of wine in room prior to arrival, two private labeled waters replenished daily, access to over 2500 electronic newspapers. and access to our pool/fitness facilities. We hope that you are able to utilize these amenities on a future stay!
3 out of 5
by A verified traveler from Bay area

Posted Jul 14, 2015
Pros: Had a nice pool staff was good
Cons: The carpet was frayed on the edge where the tile met the carpet.
At $500.00 a night it wasn't great, all the added fees are crazy. Restaurants were very expensive. Not to worry, I won't be back.
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! We hope that while our guest search the surrounding area for accommodations that they find that our rates are extremely competitive. We apologize that you did not feel the value we offer during your stay. We always recommend guest to speak with a hotel representative during their stay should they find that their accommodations are lacking in anyway. We hope you will give us another try in the future.
3 out of 5
by A verified traveler from Chicago

Remote hotel, far from everything.

Posted Jul 13, 2015
Pros: Premises.
Cons: See above.
Location: Too far from everything.
This hotel is very remote. There is nothing close by. If you need anything like meds, razor you have to drive. We did not see any stores nearby. Hotel does not have small store/ shop of any kind. The room we had on the second floor did not have any cell reception(T-Mobile, Verizon). Our room faced concrete wall, highway right there. Rooms size was adequate but not enough details, like extra garbage can, no shoe horn, no shoe polish, no sewing kit, no flip flops, no hooks anywhere, etc. Carpet in the room is not very clean.
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! We truly appreciate you taking the time to leave such valuable feedback. We wish that you would have taken the time to speak with a hotel representative during your stay as we certainly do have items such as meds, razors, snacks, and dental kits available to our guest! Although we are unable to improve your cell phone connection, we do recommend booking the Estate Category and requesting top floor so that you can have a nice garden view on our top level. Lastly, we also have upon request sewing kits, slippers, and additional hanging stands should you find that the ones in the bathroom and closet are not enough. We hope you will be able to use all of these amenities during a future stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, Ca

Gorgeous hotel!!

Posted Jul 10, 2015
Amazing stay, absolutely staying at Estancia again. The staff was so kind, the grounds are gorgeous, close and convenient to Torrey hiking trails, Downtown La Jolla and so much more!
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! We truly appreciate you taking the time to leave such great comments! We thrive on your positive regards and we will pass these on to our deserving team members!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

beautiful and peaceful hotel close to beach and UC

Posted Jun 29, 2015
Pros: the grounds and the staff!!
Location: close to beach, UCSD, and La Jolla
Excellent service, the nachos were wonderful, breakfast was delicious, the views amazing
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank You Denise - We truly appreciate you choosing to stay at the Estancia La Jolla Hotel & Spa! Your wonderful comments concerning are property and much appreciated. We couldn't agree with you more that our Mustangs & Burros Nachos are amazingly delicious! We look forward to welcoming you back as family on your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Feast your eyes on all the plants

Posted Jun 19, 2015
Pros: The lush landscaping. Nice cafe with indoor or outdoor seating. All amenities except for drink vending machines.
Cons: It was a long walk between the cafe / lobby and our room. Access was through three HEAVY doors. It was difficult negotiating with a cane or walker.
Location: Right next to UCSD
We enjoyed everything. We would have liked being able to get soft drinks without using room service. Valet service was very prompt getting the car. The same for bellcap service. A bottle of red wine and two bottles of water were compliments of the hotel. Very nice
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! We truly appreciate you taking the time to leave such a positive review shining light on our wonderful property. We are glad to see that you enjoyed our 200 different species of plant life on property as well as the amenities included in our resort fee. We look forward to welcoming you back as family on a future stay!
4 out of 5
by A verified traveler from Nashville, TN

Noisy air conditioning unit

Posted Jun 17, 2015
Cons: cooling the room quietly , would be nice
3 sleepless nights in this beautiful facility. The A/C unit cycled on and off with a very loud metallic clunk, that woke me all night long. Apart from this, it would be a 5 star place, or 4.5.
Comment from Hotel Management
Aug 13, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! We truly appreciate you taking the time to leave us with value feedback such as this. We apologize that a maintenance issue led to sleepless nights and would have loved the opportunity to rectify this while you were on property. We are confident that the unit has been repaired and would like to instill your confidence in us during a future stay!
5 out of 5
Recommended
for Couples
by A verified traveler from San Diego

Engagement

Posted Jun 8, 2015
Perfect romantic getaway, feels like you've left San Diego and gone to Europe. Get a room with a balcony facing West. You won't regret it.
Comment from Hotel Management
Aug 14, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at the Estancia La Jolla Hotel & Spa! It is so exciting to see such a wonderful review that we can pass on to each of our team members. I would have to agree that an Estate room with a balcony facing the West does provide a unique European feel! We can't wait until we can welcome you back as family during a future trip!