Ratings based on 213 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Third Time VisitPosted Sep 1, 2015
Pros: Location, staff, furnishings, comfort, activities, what's not to like? Able to print out work email.
Cons: Housekeeping. Tossed my shower cap and didn't replace. Had no laundry bag for wet clothes. Need more bottled water, especially during August.
Location: Fun stuff included on-site golf, Del Mar racetrack, La Jolla coves kayaking, museum exhibit at Balboa Park.
Have come 3 times now for an anniversary trip. First two trips prior to Fairmont ownership. A few negative, but minor, changes post-Fairmont. Would still come back next year, however.
for Getaway With Friendsby Rahul from Las Vegas, NV
Amazing HotelPosted Jun 28, 2015 on Hotels
Beautiful, fantastic resort. Amazing rooms and customer service. Best option for a great hotel north of La Jolla.
for Familiesby A verified traveler from Napa
Best. Hotel. EverPosted Jun 27, 2015
My wife, 2 year old, and 6 month old stayed at this hotel for 3 nights (buy 2 nights get one free). Upon check in I asked if there were any available upgrades. After checking, they gave us a free upgrade with an amazing view. The entire time we were there the staff was extremely nice. They gave my kids toys on three separate occasions. There are 2 toddler pools and there are lounge areas where the kids can play in the sand (a mock beach). As soon as we sat in the sand area the staff came out with sand toys for the kids. Really, there was no reason to go to the real beach (although we did). My wife and I have been to 5 star resorts in Cancun and after coming here, there's really no reason to ever go back to Cancun. This place was as good as, or better than Cancun's best hotels in every way... not to mention there's much more to do in SD than in Cancun. My wife and I will be making this place our getaway destination from here on out. I can't say enough about this place!
for Familiesby michael
Posted Jun 26, 2015 on Hotels
for Familiesby A verified traveler
An absolutely remarkable hotel/resort!!!Posted Jun 22, 2015 on Hotels
This hotel truly is a 5 star experience. The staff and service are outstanding and the entire hotel/resort is beautiful and pristine. I can't recommend this hotel highly enough!
for Couplesby A verified traveler from Indy
One of the best!Posted Jun 22, 2015
Awesome Staff, everyone went out of their way to make you feel welcome.
for Couplesby Steve from Peterborough
Posted Jun 21, 2015 on Hotels
Fantastic hotel. We had a lovely stay - facilities were excellent - grounds were beautiful / staff were very helpful and restaurants were very good. Only issue we had was with the spa / hairdressers where the staff didn't do what my wife had asked. For the cost of the treatments / service charge added you would expect what you have asked for.
for Everyoneby A verified traveler from Denver
Beautiful resortPosted Jun 21, 2015
Clean, friendly staff, relaxing atmosphere. Once here, you don't need to leave the property.
for Everyoneby A verified traveler
Posted Jun 20, 2015
The Property is stunning. Definitely recommend if you have not experienced great customer service and luxury amenities that you should go there.
for Familiesby A verified traveler
Posted Jun 19, 2015 on Hotels
Room were clean; stay was extremely pleasant. Beautiful decor and ambiance. Excellent service. Overall, fantastic - would give another star if we could.