Perfect Family Holiday Vacation
Posted Jan 6, 2017
After going on family vacations to the Caribbean for over 30 years, our group (ages 2 through 74) decided to try something new in a Zika-free, warm environment for Christmas week. I researched for several weeks before deciding on the Fairmont Grand Del Mar. We could not have been happier with our choice. The staff goes above and beyond to make sure you are happy. From the time we got there, until the time we left, we felt that this was such a well run, professional yet relaxing place to be. On Christmas Eve after a long flight, my daughter watched Polar Express in their lobby, in her pajamas, while wearing a princess crown she was given at check-in and tried the hot chocolate and apple cider. You have the option of valet parking ($30 per day) or self parking a few minutes away for free. The rooms are beautiful and large. The lobby smelled like gingerbread, had 2 fireplaces going and hosted live, relaxing music at night after a long day. The year round heated pools (adult and family friendly sections) were fun for the kids, as were the tennis courts and golf. We used the gym multiple times and loved how all the machines worked, had individual tvs and fresh water/towels ready to be used. The Beds, pillows, shower, N'espresso machine - all highlights as were the chocolate covered Oreos left on our pillow during turn down service. My two year old daughter keeps asking when we are going back to the hotel. She misses it. I miss it. They pamper you and then you never want to leave.
Comment from Hotel Management
Jan 11, 2017 by Claire K., Hotel Management
Wow, your review warmed our hearts and gave us goosebumps. Guests like you are exactly the reason why we strive so hard to deliver a five-star experience. We are delighted to learn that we surpassed your expectations, especially after your 30+ Christmases in the Caribbean, which is a tough act to follow! We hope to welcome you and your family for next year's festive season -- if not sooner. Thank you again for taking the time to write and share such a detailed, well-written review.