Ratings based on 3,446 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 21, 2017
The staff was very friendly and helpful. The bed and pillows were not comfortable. The bathtub didn't have a stopover so I could take a bath. The bathroom counter was upgraded and nice.
Comment from Hotel Management
Mar 21, 2017 by Adriana, Front Desk Supervisor. , Hotel Management
Thank you very much! We apologize for the issue during your stay. We will look into this matter.
4 out of 5
Recommended
for Everyone
by A verified traveler from PR

Posted Mar 19, 2017
Good for the price.
Comment from Hotel Management
Mar 19, 2017 by ct, Hotel Management
Thank you Nelson !
1 out of 5
by A verified traveler from Las Vegas, NV

Dirty Hotel

Posted Mar 17, 2017
Im from Las Vegas we drove 5hrs. We went to the san diego zoo and walk the whole day. We need a good rest but as soon as we step in to the room the room smell so bad, dirty and lots of bugs. We are so tired but I can't even sleep.
Comment from Hotel Management
Mar 20, 2017 by ct, Hotel Management
Thank you for sharing your experience with us Maui. Please accept our sincere apologies for the inconvenience. We have located the room and have taken measure to ensure quality. We would have hoped to have been of assistance during your stay and hopefully turn things around for your next visit.
2 out of 5
by A verified traveler from Canada

Yuck

Posted Mar 13, 2017
This hotel is dirty... carpets were very stained. Mini fridge all rusted. No microwaves or hair dryers in rooms. Our tub leaked when we showered. The cleaning staff only made our bed, didn't refill toilet paper or cups etc.
Comment from Hotel Management
Mar 18, 2017 by ct, Hotel Management
Thank you SS for sharing this experience. I will definitely share with staff and make improvements. We are very sorry and would like to make your next stay extra great !
3 out of 5
Recommended
for Everyone
by A verified traveler

Basics

Posted Mar 4, 2017
No iron in room. No microwave in room. Other then that, decent for the price.
Comment from Hotel Management
Mar 7, 2017 by ct, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was great for the price.

Posted Feb 28, 2017
Hotel was a great price but maids are a little lacking, kids dropped 2 pieces of trash on the floor the first day (of course they should have picked them up) but when the housekeeping didn't pick it up the first day even tho we tipped them I decided to leave the trash and see if it ever got thrown out, it never. I wonder if it's still there? Haha. No heated pool but front desk staff and manager were very nice so overall very happy with it.
Comment from Hotel Management
Mar 3, 2017 by CT, Hotel Management
Thank you very much and we appreciate your understanding. We can definitely speak with our staff in regards to the trash.
1 out of 5
by A verified traveler from El Cajon, CA

Didn't Have The Opportunity To Stay At Good Nite

Posted Feb 18, 2017
Pros: Never Stayed!
Cons: Ability to use any major credit card.
Location: IHOP, Shopping, Grocery Shopping and other hotel/motels with better customer care and who accepts my Direct Express MasterCard.
Sad that we ho receive our Social Security on a Direct Express MasterCard can't get into some motel's. Good Nite Inn is one of those motels who denied my staying at their motel because of my Social Security Direct Express Card as well as the deposit had to be paid my a major credit card through someone with me who was to be a guest. My disabled daughter who was with me gets her first rude moving experiences from some in CA.
Comment from Hotel Management
Feb 21, 2017 by ct, Hotel Management
Dear Debbi, I'm sorry to hear that you were not able to stay with us. We constantly strive to service all of our guests and evaluate our business needs to best suit all. We sincerely hope to be able to service you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Pros: its alway5 s nice to stay there
Location: dining visit ocean beach and san diego
had a great time there. prices on rooms are great.will come back here again for sure
Comment from Hotel Management
Feb 12, 2017 by ct, Hotel Management
Thank you !
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Close to beach and trolly

Posted Feb 7, 2017
Very friendly and helpful hotel staff. The room was smaller than expected but yet still very comfy. Hotel was a bit distance from everything, but there was a trolly nearby which made it easy to get around the area.
Comment from Hotel Management
Feb 9, 2017 by ct, Hotel Management
Glad it all worked out...THANKS !
3 out of 5
by A verified traveler

Zub zero

Posted Feb 2, 2017
I've stayed there many times but this last visit was awful it was a cold turned the heater to the highest position ran all night but room remained cold. Then there was a chain smoker next door you could emagine the rest.
Comment from Hotel Management
Feb 5, 2017 by ct, Hotel Management
I'm so very sorry to hear this ! We would appreciate your patience and continued stays with us. We will make it right next time .