The customer service support has been very bad if not the worst in attitude and training
Comment from Hotel Management
Sep 17, 2016 by Steve, Hotel Management
Thank you for the reviewing the hotel and the time taken to let us know about your recent stay at the Good Nite Inn near Seaworld, San Diego, CA.
We strive to provide a clean, affordable, quality stay with great customer service. I am so glad that we were able to provide you with these qualities.
I am sorry to read your comments on the staff. The hotel is non-smoking and smoking is only allowed in certain areas, smoking outside of guest rooms is in violation of California Law, which members of your group did.
Our location is in a somewhat industrial area with various businesses. We love our location because, it is so close to Old Town and the Transit Station, many great restaurant, shopping all within walking distance and we are centrally located near several of San Diego’s famous attractions
It was a pleasure to have you as our guest.
We look forward to your next night with us and appreciate your feedback regarding the Good Nite Inn near Seaworld., CA
Steve Worthington, General Manager