2 outdoor pools, open 9 AM to 10 PM, free cabanas, pool umbrellas

Reviews of Grand Pacific Palisades

3.5 out of 5
Grand Pacific Palisades
5805 Armada Drive, Carlsbad, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews" "
Rating 8 - Good. 246 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
I was gifting this to our daughter and son in law for a little get away. I made sure to upgrade them some to a small suite but was pretty disappointed that even though you were definitely not at capacity you did not give them a room with the view of the flower fields. One of the main reasons I chose this site. Sooooo the kids liked it but it could have been better service wise.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikosha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a family to visit Legoland it’s perfect very spacious and easy walk over to the park. Staff was very accommodating and everything was available in the room that’s needed for your stay. 10/10 recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Wendy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and explained everything about the stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and staff was amazing during our stay!
Stayed 5 nights in Mar 2024

8/10 Good

Avneet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a ten minute walk to Legoland and about 5 minute drive to restaurants and shopping. Our kids loved the arcade, playground and the activities center.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very accommodating and helpful during our stay. They really are doing a great job!
Stayed 1 night in Feb 2024
Response from Len Regan on Mar 2, 2024
Thank you for the kind words! Hope to see you on a future stay.

8/10 Good

Jeremiah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Was nice but had a lot of construction happening durning our visit.
Stayed 3 nights in Feb 2024
Response from Len Regan on Mar 2, 2024
Hi Jeremiah, we are glad you stayed with us. We are going through some construction at the moment. We hope to see you again on a future visit.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Len Regan on Mar 2, 2024
Thank you Lindsey for your 5 out of 5 survey! We appreciate the feedback.

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Len Regan - Assistant General Manager on Feb 16, 2024
Dear Chantelle, thank you for the feedback, we believe that hospitality is personal and it all starts with a dedicated and caring team. We hope you give us an opportunity to serve your accommodation needs the next time you are in the area.

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Len Regan - Assistant General Manager on Feb 16, 2024
Thank you Lillie for taking the time to do the survey, and as a team we are glad that you enjoyed staying at the Grand Pacific Palisades. Have a wonderful weekend.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean.
Stayed 2 nights in Feb 2024
Response from Len Regan - Assistant General Manager on Feb 16, 2024
Thank you for the positive feedback, we appreciate when guests like yourself let us know how we are doing. Have a great weekend.

10/10 Excellent

Janet, los angeles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Response from Len on Feb 5, 2024
We are happy you had a memorable stay at Grand Pacific Palisades ResortGrand Pacific Palisades ResortThank you for your kind review of our property, we hope to see you again sometime in the future.Len ReganAssistant General Manager

10/10 Excellent

Kymberly, Marina del Rey

Business traveler, Traveled with partner
Liked: Staff & service
Always good but seems to be a bit fatigued. The ten am checkout time is a problem though
Stayed 2 nights in Jan 2024
Response from Pf on Feb 3, 2024
We appreciate your honest feedback, and hope to host you again in the near future!

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2024
Response from Of on Feb 3, 2024
We appreciate review and look forward to hosting you again in the near future!

10/10 Excellent

david

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Pf on Jan 30, 2024
We appreciate your fantastic review and look forward to hosting you again in the future

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort with great white staff. Very child friendly which is a huge plus being as across the street from Legoland. If that's in your itinerary, definitely recommend
Stayed 1 night in Jan 2024
Response from Pf on Jan 21, 2024
We appreciate your great review, and look forward to hosting you again in the near future!

8/10 Good

Akop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patrick on Jan 14, 2024
Thank you for your wonderful review. We look forward to hosting you again in the near future!

10/10 Excellent

Tina

Stayed 2 nights in Jan 2024
Response from Pf on Jan 28, 2024
Thank you for your wonderful review. We hope to see you again soon.

8/10 Good

Vijaya Krishna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during our Legoland visit, hotel was very good and walkable to Legoland. Had some activities for kids but we couldn’t explore. Kitchen is not well stocked, apart from that no complaints
Stayed 2 nights in Jan 2024
Response from Patrick on Jan 9, 2024
We appreciate your great review and look forward to hosting you again the near future!

10/10 Excellent

Chaithanya, Dublin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious villas!!
Stayed 4 nights in Dec 2023
Response from Patrick on Jan 4, 2024
We appreciate your kind review and look forward to hosting you get in the future. Thank you.

10/10 Excellent

Dan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from patrick on Dec 26, 2023
We appreciate your great review and look forward to hosting you again soon.

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent family-friendly hotel. We loved everything about our stay. The room was spacious and in good shape - plenty of closets and comfortable beds. The kitchen was better stocked than our first apartment - had everything and was super clean. The pool and amenities are wonderful for kids. The washers and driers are always available and are new units. You can walk to Karl Strauss and legoland. We would highly recommend this place.
Stayed 5 nights in Dec 2023
Response from Patrick on Dec 21, 2023
We appreciate your wonderful review and look forward to hosting you again soon. Happy holidays.

8/10 Good

Lillie

Stayed 1 night in Dec 2023
Response from Patrick on Dec 16, 2023
We appreciate your great review and looking forward to hosting you again soon.

10/10 Excellent

Shelondra

Stayed 2 nights in Dec 2023
Response from Patrick on Dec 14, 2023
We appreciate your great review, and look to host you again in the near future

10/10 Excellent

yuleisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó todo una habitación muy limpia con todas las comodidades necesarias el hotel es muy bonito el personal muy amable sin dudas recomiendo este hotel si quieren una vacaciones fantasticas
Stayed 4 nights in Dec 2023
Response from Patrick on Dec 12, 2023
Apreciamos su excelente reseña y esperamos recibirlo nuevamente en un futuro cercano.

10/10 Excellent

Lesly

Stayed 1 night in Dec 2023
Response from Patrick on Dec 11, 2023
We appreciate your great review and look forward to hosting you again very soon

10/10 Excellent

Edgar

Stayed 1 night in Dec 2023
Response from Patrick on Dec 8, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used to have a time share here great memories for my family, & still an amazing place to stay💯
Stayed 1 night in Nov 2023
Response from Patrick on Dec 5, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our children for 2 nights in a family suite over the Thanksgiving Holiday. The full sized kitchen allowed us to cook our Thanksgiving dishes while also enjoying the company of our other family members. The staff was amazing! So sweet, friendly, and professional. The grounds were beautiful, and many enjoyed the pool, jacuzzi and sitting by the fire pits in the evening. I would definitely stay here again and would highly recommend this resort to others!
Stayed 2 nights in Nov 2023
Response from Patrick on Nov 29, 2023
We appreciate your great review and look forward to hosting you again!

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from Patrick on Nov 28, 2023
We appreciate your great review and look forward to your return!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Have stayed before and will be booking again soon.
Stayed 2 nights in Nov 2023
Response from Patrick on Nov 22, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Ellisa

Stayed 1 night in Nov 2023
Response from Parrick on Nov 22, 2023
we appreciate your great review and look forward to hosting you again in the near future!

8/10 Good

QUYEN

Traveled with family
Liked: Cleanliness, room comfort
GREAT place for families/checkin/out needs help.
The grounds upon entry were excellent, the staff was very friendly. The rooms are very clean. However, we did not appreciate, having to wait too long for check in,. And afterwards they suggested we leave early to enter in a raffle. It seemed a little bit a big wrong room as far from ready when we arrived. Overall , we appreciated it to stay, and we would come back. We really love the proximity to Legoland as well.
Stayed 2 nights in Nov 2023
Response from Patrick on Nov 19, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Sierra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Patrick on Nov 15, 2023
We appreciate your great review and look forward to hosting you again in the future

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families and surprisingly nice sunset view
Stayed 2 nights in Nov 2023
Response from Patrick on Nov 11, 2023
We appreciate your great review and look to host you again soon!

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Patrick on Nov 11, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome family trip
Great experience from check in, to cleanliness of room, spacious and beautiful
Stayed 1 night in Nov 2023
Response from Patrick on Nov 6, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Christine, Menifee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Patrick on Oct 27, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Thalita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So family friendly and quiet. We had a great time!
Stayed 3 nights in Oct 2023
Response from Patrick on Oct 27, 2023
We appreciate your great review. I look forward to hosting you again soon.!

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip! Every year we look forward on what city we are going to visit for our golf anniversary trip. This year we decided on Carlsbad CA, at the hotel we were grated by (Manny) at the front desk, very friendly, accommodating and with such great service 100% thumbs up. Hotel property is a little under construction though once inside the rooms is all a wash. Our room was roomy, clean, great views and with all amenities needed when you’re away from home. Great underground parking, great pool views overall the hotel is centrally located to all locations! I had a nice relaxing time @ Grand Pacific Palisades Resort 👍
Stayed 2 nights in Oct 2023
Response from Patrick on Oct 27, 2023
We appreciate your great review and look forward to hosting again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Vvg
Response from Patrick on Oct 27, 2023
Thank you for your great review and we look forward to seeing you again soon!

10/10 Excellent

Jenalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Patrick on Nov 11, 2023
We appreciate your great review and look forward to hosting you again soon!

8/10 Good

Rebecca

Stayed 2 nights in Oct 2023
Response from Patrick on Nov 11, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

wenbo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 2 nights in Oct 2023
Response from Patrick on Oct 17, 2023
We appreciate your great review and look forward to hosting you get in the near future!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Patrick on Nov 6, 2023
We appreciate your great review and look forward to hosting you again soon!

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families!
Great for families visiting Legoland. Huge villas on great property. Views of the Ocean and play area for kids. Wonderful place.!
Stayed 2 nights in Oct 2023
Response from Patrick on Oct 10, 2023
We appreciate your great review and look forward to hosting you again soon

8/10 Good

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Patrick on Oct 7, 2023
We appreciate your review and hope to host you again soon!

6/10 Okay

MARLISAorErikorCara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Patrick on Oct 27, 2023
We appreciate your great review and look forward to hosting you again soon!