Nice hotel but bad services
Posted Nov 30, 2016
The hotel is walking distance to legoland which is great. We stay there for three nights . The scond day, they didn't refill the coffee, the cups and creamer. Every time I called them, they give one thing. It takes 3 calls to get everything refilled. One day we came back hotel at 4pm, the room still not clean yet.
Comment from Hotel Management
Dec 6, 2016 by Manager, Hotel Management
Hi Doris. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We've shared your comments about our service with our leadership team to address. Thank you for your review. We hope you can indeed visit us once again!