Ratings based on 744 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Old Hotel with Historic Appeal

Posted Feb 11, 2017
Arrived latel. Desk clerk unprofessional. Bell never even offered to help with our extremely heavy luggage. Was directed to use an elevator, but then found we had to drag our luggage down a half flight is stairs to get to our room. The room was nice, but now worth the extra money for a sliver if an "ocean view." The bathroom fan was so loud it was obnoxious. The maids rehung our dirty towels we threw on the floor. On the good side, the room was spacious and bright, the bed comfortable, and the location of the hotel very convenient. No movies available on TV.
Comment from Hotel Management
Feb 16, 2017 by Terrence Underwood, General Manager, Hotel Management
I am very sorry to hear about the service you issues you experienced when checking in and, subsequently, in your guest room. We strive for excellence at every opportunity and I do apologize that this did not happen during your stay. I am, however, glad to hear that you enjoyed your accommodations and our location and I do hope you'll give us another opportunity in the future. Sincerely, Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from King City Ontario

Quality Near The Pacific

Posted Jan 27, 2017
Pros: Everything
Cons: Nothing we can think of
Location: Great restaurants near by . Excellent plays in San Diego.
Our third time in three years says it all. Returning for longer stay next year.
Comment from Hotel Management
Jan 30, 2017 by Terry Underwood, Hotel Management
On behalf of my entire staff, thank you so very much for your continued support and loyalty. We appreciate your kind comments and look forward to your next visit next year. Until then, thanks again. Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

One of my all time favorite hotel experiences.

Posted Jan 24, 2017
Beautiful location, great restaurant, amazing room, great staff. All around perfect stay.
Comment from Hotel Management
Jan 24, 2017 by Terrence Underwood, General Manager, Hotel Management
I couldn't be more pleased to hear how much you enjoyed your stay with us. Thank you very much for your support and future loyalty. We hope your next visit will be sooner than later. Until then, thanks again. Sincerely, Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from kailua, hawaii

Very nice, hotel near many shops and restaurants.

Posted Dec 9, 2016
Very pleased with this hotel choice in La Jolla. Service and hotel accommodations are impeccable. Room not available when we came around noon as check in is at 4pm. Front desk text at 3:30 and pleasantly surprised by the nice upgrade. Comfortable studio suite in the Little Hotel by The Sea. Full kitchen, electric fireplace and partial ocean view. Would definitely stay there again!
Comment from Hotel Management
Dec 15, 2016 by Terrence Underwood, General Manager, Hotel Management
Dear Janeen: I couldn't be more pleased to hear how much you enjoyed your recent visit. I'm so happy that our staff was able to upgrade you and that the accommodations and service exceeded your expectations. I will be sure to share your comments with our entire team. Meanwhile, we look forward to your return visit. Terrence Underwood, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 26, 2016
It's a beautiful location, beautiful room, good restrant.
Comment from Hotel Management
Nov 27, 2016 by Terry Underwood, Hotel Management
Thank you, Akihiko, for taking the time to provide feedback about your recent stay. We are delighted to hear how much you enjoyed your visit and hope to see you back again soon. Sincerely, Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, United States of America

Gorgeous hotel

Posted Nov 21, 2016
Pros: the room was classy, comfortable and spacious
Cons: Nothing about our stay could be improved, it was perfect!
Wonderful hotel, beautiful hotel and wonderful staff!
Comment from Hotel Management
Nov 22, 2016 by Terry Underwood, Hotel Management
Thank you so very much for the wonderful review of your recent stay. I am delighted to hear how much you enjoyed the hotel, our accommodations and, most importantly, our staff. We appreciate your support and loyalty and look forward to welcoming you back. Sincerely, Terrence Underwood, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2016
Pros: The room and the location to both the town, and more importantly to the amazing coastal walk.
Cons: The air conditioner could have been a little bit quieter.
Location: Lots of shops, art galleries, restaurants and ice cream and gelato places. Amazing coastal walk with seals on the beaches, pelicans and sea birds.
Comment from Hotel Management
Nov 18, 2016 by Terry Underwood, Hotel Management
Thank you very much for providing feedback about your recent stay with us. While I am delighted to hear how much you enjoyed the hotel and our location, I'm sorry about the noise issues you experienced with the air conditioner. I will have our maintenance team take a look at it right away. Thank you for bringing it to my attention and hope you'll be back. Sincerely, Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, AZ

Close to the beach, and lots of restaurants

Posted Oct 14, 2016
Pros: Very nice old California style and look, and tastefully upgraded and remodeled.
Great service and attention to detail. The staff is terrific and super friendly. The hotel was extremely accommodating when we wanted to stay an extra might and gave us a beautiful upgraded room for the same price as the nights prior. Very happy. Second time we stay here and we will definitely be back. The hotel is very centrally located in La Jolla and walking distance to almost anything you might want to do i.e. shop, restaurants, beach, ocean walks, running!
Comment from Hotel Management
Oct 15, 2016 by Terry Underwood, Hotel Management
Dear Anton: Thank you so much for the 5-Star rating. I am so happy to hear how much you enjoyed everything during your recent visit. We are indeed an historic hotel but we are committed to keeping the property updated and modernized, while maintaining our historic charm. We look forward to your third visit. Sincerely, Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 12, 2016
Pros: Location and Concierge staff
Cons: They need new mattresses
Location: It is the center of everything in La Jolla
It is great hotel to stay in La Jolla. It is the center of everything and is easily accessible.
Comment from Hotel Management
Oct 14, 2016 by Terry Underwood, Hotel Management
Dear Fathali: While I am delighted to hear how much you enjoyed our hotel, location and staff, I'm sorry that you did not find the beds to be as comfortable as you would have liked. We actually just replaced all of the mattresses in our 93 guest rooms and suites earlier this year. I'm sorry that they were not to your liking. I do hope you will give us another opportunity in the future. Sincerely, Terrence Underwood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Nice location and facility

Posted Oct 12, 2016
Location: Near water with many fine restaurants
Clean and comfortable Great location near many nice restaurants
Comment from Hotel Management
Oct 14, 2016 by Terry Underwood, Hotel Management
I am so pleased that you enjoyed your recent visit. We strive for excellence at every opportunity and I'm glad that came through during your stay. Hope to see you back again soon. Terrence Underwood, General Manager