Ratings based on 1,142 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 19, 2017
Very nice hotel just like your personal one bedroom apartment. And the price is the same as hotel. Great deal.
Comment from Hotel Management
May 22, 2017 by Jill S., Hotel Management
Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from mira mesa, ca

Comfy suite

Posted May 14, 2017
Would recommend this hotel to anyone. We got the suite and it was roomy and comfy. Free breakfast served daily, a wide variety of food & cereal. Great coffee and tea as well. Overall very pleasant stay!
Comment from Hotel Management
May 19, 2017 by Jill Spencer, Hotel Management
Dear Shawn: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very nice, clean, comfortable, modern.

Posted May 11, 2017
My hasband and I spent two nights very comfortably. Breakfast buffet was good and convenient. Our grandson spent 2 hrs playing in a pool and jacuzzi, it was his best memory of the weekend. 15 min away from beautiful Balboa Park. Staff is attentive and polite. Yes, we'll stay at this location again.
Comment from Hotel Management
May 19, 2017 by Jill Spencer, Hotel Management
Dear Marianna: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved

Posted Apr 12, 2017
Our stay at the Hyatt House was short, but it was a great one. Staff is great and very helpful and attentive. Defiantly will stay there again on our next trip to San Diego
Comment from Hotel Management
May 22, 2017 by Jill S., Hotel Management
Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
The room was in great condition and the staff was amazing. Breakfast is always spot on at the Hyatt place. Can't wait to go back.
Comment from Hotel Management
Apr 14, 2017 by Jill Spencer, Hotel Management
Dear Valued Guest: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
It is a very good place. Hotel staff are really nice.
Comment from Hotel Management
Apr 12, 2017 by JillSpencer, Hotel Management
Dear Valued Guest: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice and quiet surroundings

Posted Apr 3, 2017
Pros: the staff, the location, and the access to the stores and restaurants
Cons: The breakfast menu
Location: The location was accessible to the stores and restaurants
Very good, it was my 2nd visit and I would likely visit again!
Comment from Hotel Management
Apr 12, 2017 by JillSpencer, Hotel Management
Dear Valued Guest: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2017
Great place to stay. Very recommended. The free breakfast is fantastic, the rooms are clean and staff are genuinely nice.
Comment from Hotel Management
Mar 30, 2017 by Jill Spencer, Hotel Management
Dear Valued Guest: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice Hotel for the price, family friendly,

Posted Mar 21, 2017
Pros: Pleasant helpful staff
Cons: The lighting in the rooms is a bit dim, needs more natural light
Location: Good location if you have a car
Managers really work hard and ever helpful. Nice place would stay there again
Comment from Hotel Management
Mar 28, 2017 by Jill Spencer, Hotel Management
Dear Mohamad: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
5 out of 5
Recommended
for Everyone
by A verified traveler from FU

A SUPER hotel

Posted Mar 20, 2017
Verry friendly and helpfull staff and Aldi verry close to the San Diego Zoo, Balboa Park and beaches.
Comment from Hotel Management
Mar 28, 2017 by Jill Spencer, Hotel Management
Dear Fritsie: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa