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Reviews of Hampton Inn San Diego-Kearny Mesa

2.5 out of 5
Hampton Inn San Diego-Kearny Mesa
5434 Kearny Mesa Rd, San Diego, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews" "
Rating 8 - Good. 278 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jipinderpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Meighan

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn San Diego-Kearny Mesa Team on Apr 9, 2024
Hi Meighan, Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Kearny Mesa Team on Apr 1, 2024
Hello, Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Nancy, Commerce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. The complimentary breakfast was great, in a good location. Will definitely stay there again.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Kearny Mesa Team on Mar 26, 2024
Hi Nancy, thank you for staying with us. I'm glad you enjoyed your stay, we appreciate your feedback and would love to have you again.

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, didn’t like that the charge for. Parking
Stayed 2 nights in Mar 2024
Response from Hampton Inn Kearny Mesa Team on Apr 1, 2024
Hello, Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Nicholas

Liked: Cleanliness
Disliked: Property conditions & facilities
I have never stayed at a hotel so noisy and I travel often for work. Between people loudly talking in the lobby until 11pm Friday night, a bunch of teen girls popping from room to room loudly talking in the halls until almost 1am, and then the noise of the staff come early morning, I didn’t really sleep at all.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Kearny Mesa Team on Apr 1, 2024
Hello, Thank you for staying with us. We appreciate your feedback and apologize for the inconvenience that it may cause you.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff the hotel was easy to find. Will definitely return down the road
Stayed 2 nights in Feb 2024
Response from Hampton Inn Kearny Mesa Team on Mar 13, 2024
Hello, we appreciate you for leaving feedback. We're glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Huber

Stayed 2 nights in Feb 2024
Response from Hampton Inn Kearny Mesa Team on Mar 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria De Los Angeles, Bishop

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Service
Stayed 2 nights in Feb 2024
Response from Hampton Inn Kearny Mesa Team on Mar 13, 2024
Hello, we appreciate you for leaving feedback. We're glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Kristina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Hratch, Simi Valley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was very centrally located for us, very quiet, very clean, and very nice amenities.
Stayed 2 nights in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, quick stay. Clean, quiet and breakfast was great!
Stayed 1 night in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Carm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was had some Ants in the bathroom.They took care of it promptly. Nice place woukd recommend
Stayed 2 nights in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, quiet, very clean and in excellent location. Staff was also very friendly. Breakfast was not so great but it was complimentary.
Stayed 1 night in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Maria, San Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
We were surprised to know that the pool was under renovation at checkin. We are very disappointed because we chose this hotel for their pool. Neither were we told by Expedia that the pool was under renovation!!
Stayed 1 night in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback however, renovation notice is on expedia site. We apologize for any inconvenience.

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off freeway Quick access to airport
Stayed 1 night in Jan 2024
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

kattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn Kearny Mesa Team on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean and always accommodating
Stayed 1 night in Dec 2023
Response from Hampton Inn Kearny Mesa Team on Mar 13, 2024
Hello, We appreciate you for leaving a feedback. We're glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were excellent. All staff were very friendly and helpful. Breakfast each morning was very good. Thank you to all at the Hampton Inn.
Stayed 5 nights in Dec 2023

10/10 Excellent

SHERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, friendly service.
Stayed 1 night in Dec 2023

8/10 Good

Mindy, Ann Arbor

Stayed 7 nights in Dec 2023

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay
Always a nice stay. Friendly helpful staff. Rooms are nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Stayed 1 night in Dec 2023

10/10 Excellent

Mina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very prompt and very informative about the amenities offered. My wife and I were very comfortable and will consider staying here again on our next visit.
Stayed 1 night in Dec 2023

10/10 Excellent

ALFREDO SERRANO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Byron

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for central San Diego
Stayed 1 night in Dec 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving this hotel 5 stars for these reasons - 24/7 coffee and tea and hot cocoa, clean facilities, big cozy comfy bed, quiet and thick walls, easy check in, free toiletries and strong water pressure in the shower.
Stayed 2 nights in Dec 2023

8/10 Good

Jenna

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Very convenient location for what we needed.
Stayed 2 nights in Nov 2023
Response from Hampton Inn Kearny Mesa Team on Nov 29, 2023
Hi Jenna, Thank you for staying with us. We appreciate your feedback. Come back visit us again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Nov 2023
Response from Hampton Inn Kearny Mesa Team on Nov 29, 2023
Hello Michael, Thank you for staying with us. We appreciate your feedback. We hope to see you again, soon!

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Hampton Inn Kearny Mesa Team on Nov 24, 2023
Thank you for leaving a review!

10/10 Excellent

Chrissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly & helpful. We enjoyed the nice breakfast selection.
Stayed 1 night in Nov 2023
Response from Front Office Team on Nov 20, 2023
Hello Chrissa! Thank you so much for leaving feedback. We're glad you enjoyed you stay with us. We hope to see you again!

10/10 Excellent

Frederick

Stayed 2 nights in Nov 2023
Response from Hampton Inn Kearny Mesa Team on Nov 20, 2023
Hello Fredrick! Thank you so much for leaving a rating. We're glad you enjoyed you stay with us. We hope to see you again!

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Kearny Mesa Team on Nov 13, 2023
Thank you for leaving a rating! We appreciate it. We hope to see you next time!

10/10 Excellent

Keisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition and stay.
Stayed 1 night in Nov 2023
Response from Hampton Inn Kearny Mesa Team on Nov 13, 2023
Thank you for leaving a review We appreciate it. We hope to see you next time!

10/10 Excellent

Susanne, Santa Monica

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Kearny Mesa Team on Nov 13, 2023
Thank you for leaving a rating! We appreciate it. We hope to see you next time!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton Inn on Nov 10, 2023
Thank you for your rating!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hampton Inn Kearny Mesa Team on Nov 10, 2023
Thank you for your rating!

10/10 Excellent

Michael, bluffs

Stayed 2 nights in Nov 2023
Response from Front Office Team on Nov 29, 2023
Hello, Thank you for staying with us. We appreciate you for leaving a rating. Come back visit us again!

6/10 Okay

Minerva

Liked: Cleanliness
Hi. I found an error in my booking. I ordered Two king beds and I got the confirmation for one king bed & one sofa couch. I was short of of time and decided to clarify the mistake during my check in. When I tried to clarify the order they told me that they didn't make any mistake because you were who did it. I asked them about the contractual and/or business relationship with you and they told me was up to the manager. The "manager" didn't show up until the day I did check out. No excuses for the inconvenience, contrary, he asked me why did I use you because there is no difference in pricing. Believe it or not...
Stayed 6 nights in Oct 2023
Response from Front Office Team on Nov 3, 2023
Hello Minerva, please accept our apology for the inconvenience you had experienced during you stay. We actually don't have a room type with 2 king beds. it's either 1 king bed with pull out couch or 2 queen beds. we apologize for the confusion!

2/10 Terrible

Deirdre

Stayed 1 night in Oct 2023
Response from Hampton Inn Kearny Mesa Team on Nov 20, 2023
Hello Deirdre, Thank you for taking the time to leave a rating, I hope we know any issues you have encountered during your stay so we know how to make it better!

10/10 Excellent

STEVE

Stayed 2 nights in Oct 2023
Response from Hampton Inn Kearny Mesa Team on Nov 17, 2023
Thank you for leaving a rating! we appreciate it.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that our rooms were cleaned daily, beds made, bathrooms spotless, and we got fresh towels daily. The room was spacious, clean, and efficient.
Stayed 3 nights in Oct 2023
Response from Hampton Inn on Oct 25, 2023
Thank you for staying with us, Julie. We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Team on Oct 20, 2023
Hello Katherine, Thank you for staying with us. We hope to see you again.

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Team on Oct 18, 2023
Hello Nataliya, We hope you had a great stay with us. Come back visit us again!