Ratings based on 1,899 Verified Reviews

3.0 out of 5
54% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Reno NV

Close to beach

Posted Jan 26, 2017
The room we stayed in was okay for the price but our room was right by the main road so you can hear the noise outside. The hotel seemed clean but the smell of the hotel was very bad smelled like horse poop. The price was ok for a last minute booking but it doesnt come with complimentary breakfast unlike other hotel same hotel rate but with free breakfast. Elevator was only good for 1 person and I didnt like that when you exit the building you have to go up more that 10 to 13 steps to go down and up the main entrance. The receptionist didnt seem too welcoming after a long drive
Comment from Hotel Management
Feb 1, 2017 by Pinar, Hotel Management
Thank you for your feedback and we are very sorry that you did not enjoy a restful stay with us. We certainly understand that downtown city noise can be bothersome for sure, and we do apologize that your stay was not the exceptional one that we hope all of our guests experience. Thank you and warmest regards, Pinar/Front Desk
1 out of 5
by A verified traveler

Good location

Posted Jan 22, 2017
Upon arrival was greeted by seeing call girls in the lobby. Hotel personnel spoke very little English.
Comment from Hotel Management
Jan 26, 2017 by gloria, Hotel Management
Dear Guest Thank you for taking the time to write us.We are so sorry for your experience.Thank you for letting us know your concerns. We wish you a happy an blessed near year ahead have a lovely evening.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Budget stay that meets my need.

Posted Jan 22, 2017
Pros: The hotel was clean, quiet and comfortable. It's affordable. The staff was friendly. Walked to a great Italian restaurant. I'd come back.
Location: It was about 10 minutes drive from the hotel where we had convention at. Close to freeway still quiet. With many restaurants around.
Cleanliness is the most important to me. The hotel was clean, quiet and comfortable. I am a budget traveler. I just need a clean, quiet and comfortable place to take shower, stay and sleep for the night. Although the room was a little small and the facility looked a little old, my roommate and I were happy with the stay. The hotel provided one free parking on site. I parked my car on the street for free overnight. It was about 10 minutes drive from the hotel where we had our convention by bay front. We walked across the street to a Italian market and restaurant after convention that evening. The food at the Italian restaurant was delicious and very affordable. I am still thinking about that Italian restaurant. I saved almost $200 per night if I would have stayed at the hotel by bay front where we had convention. My roommate and I were very happy.
Comment from Hotel Management
Jan 26, 2017 by gloria, Hotel Management
Dear Guest Thank you for taking the time to write us.We appreciate your outlook an are pleased to hear you enjoyed your stay an you were able to save money!! We hope you have a bless new year ahead an please come back soon !!
2 out of 5
by A verified traveler from Los Angeles

Definitely needs repair!

Posted Jan 22, 2017
When I entered the room, I realized that the TV wasn't working. Someone came and took care of it in short order. One of the windows wouldn't close and the heater was noisy. I was able to sleep in spite of jets flying over on their approach to the airport. When I brushed my teeth, the handle for the sink fell off in my hand. Upon checking out, I discovered I had to be back by 3, or be charged for storring my small suitcase. I guess you get what you pay for!
Comment from Hotel Management
Jan 26, 2017 by gloria, Hotel Management
Dear Guest Thank you for taking the time to write us.We are so sorry for your experience we would of loved to have assisted you with our 24 hour desk clerk,However we wish you a blessed new year ahead an thanks for choosing the Harbor view as your home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 17, 2017
Great walk around in Little Italy. Parking is first come first serve so I'd get there before 6 and keep the car their over night. Check in was quick and easy!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, very basic hotel.

Posted Jan 12, 2017
Good location, very basic hotel located in Little Italy,which boasts plenty of restaurants and bars.
Comment from Hotel Management
Jan 23, 2017 by Gloria, Hotel Management
Dear Guest Thank you for taking the time to write us.We appreciate your outlook an glad you enjoyed our location with all the near by walkable restaurants an local coffee shops!! We hope u have a wonderful blessed near year ahead come back soon :))
1 out of 5
by A verified traveler from Croatia

Hotel

Posted Jan 10, 2017
Totaly diferent conditions what are on expedia web site.
Comment from Hotel Management
Jan 23, 2017 by Gloria, Hotel Management
Thank you for taking the time to write us!! We are sorry for any inconvenience an would of love to accommodated you better with our 24 hour staff. However we wish you a blessed new year ahead and thanks again for reviewing us .
1 out of 5
by A verified traveler from C

Your hotel needs improvement esp on cleanliness.

Posted Jan 9, 2017
My husband and I didn't had a good rest due to the smell.
Comment from Hotel Management
Jan 23, 2017 by Gloria, Hotel Management
Dear Guest Thank you for taking the time to rate us.We are so sorry for the inconveniences you experienced an would of loved to of helped the issue with our 24 hour desk clerk team. However we wish you a blessed new year ahead an again we our sorry for your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Excellent place for a budget traveller

Posted Jan 1, 2017
Amazing location and all the amenities you need. Don't expect it to be fancy, but we were sure sad to leave!
Comment from Hotel Management
Jan 8, 2017 by Gloria, Hotel Management
Dear Guest Thank you, for taking the time to write us . we appreciate your time. We are glad that you choose our location to enjoy your vacation time with family & friends, we hope you have a blessed new year an hope to see you soon again!!! Thanks again for choosing the harborview Inn & suites as your home away from home.
1 out of 5
by A verified traveler from Seattle

Not recommended!

Posted Dec 30, 2016
Cons: Hire a good cleaning service company and repair and maintenance company. Put signs of "non-smoking" everywhere inside the building.
If you don't mind with the smoke in the hallway that can go inside your room, noise from the outside or your neighbor's TV, and staying in an outdated room, then this might be your hotel. The location is great and close to airport. Parking is limited and tight. But that is expected in a downtown area. The staff is nice. But I don't feel save leaving my valuable belongings inside the room. They could improve in cleaning the bathroom and towels. The picture of the room is probably from 10 years ago. I will not recommend this hotel.
Comment from Hotel Management
Jan 12, 2017 by Gloria, Hotel Management
Dear Guest Thank you, for taking the time to write us . we appreciate your time. We are glad that you choose our location to enjoy your vacation time with family & friends, we hope you have a blessed new year an hope to see you soon again!!! Thanks again for choosing the harborview Inn & suites as your home away from home.