Great location for Gaslamp District.
Posted Sep 27, 2016
This hotel is really basic for the price. The amenities are limited:
No in room coffee, no fridge for personal use, no bright lighting or outlet near the mirror.
Lobby is hip, but you'll still wait a while for the check in and the check out. Concierge was hard to find. Pool so crowded there was nowhere to sit.
The mgr comp'd me for my complaints and then it wasn't noted on my bill, so I was nearly charged for it at checkout. Good thing I waited in line and didn't do express check out!
Complimentary bike rentals was the biggest perk. Loved that!
Comment from Hotel Management
Sep 28, 2016 by Manager , Hotel Management
Thanks for staying with us and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your next stay perfect in every way.