Hotel of hell
Posted Sep 9, 2016
First, staff didn't come to the night window for 15 minutes. I rang night bell and nothing. I had to call the hotels main number to have staff come out. Staff was rude. Second, I told staff I had a paid reservation and staff said "no you don't, prove it", I showed her my Expedia confirmation but that was no help. I had to call Expedia and have them talk to her to confirm. Next, I walked into my room and it looked like a room of a recent crime scene. The smell was horrible. All carpet was stained. The only chair in room was torn up and stained with dead bugs. There were cockroaches on the wall. I went to staff and rang bell again and nothing, she never came out. I wanted my money back. No success. I slept in my car. Expedia should consider taking down this horrible hotel from the website. NEVER stay here!!