Ratings based on 2,053 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Nice hotel on Torrey Pines

Posted Feb 22, 2017
Comfortable, convenient, and beautiful. Pricey food but very good nonetheless.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Business Trip

Posted Feb 16, 2017
Pros: Location, location, location. Only 1.5 miles up the road from the Torrey Pines State Beach
Cons: Nothing
Location: Easy access to Interstate 5. Biking, hiking and running trails were abundant.
Staff were wonderful and responsive. They were professional upon checkin, helpful when needed and attentive to detail. Great location next to Torrey Pines Golf Club. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Can't beat the vistas

Posted Feb 6, 2017
We had a wonderful luxurious stay. The pool area was very quiet. Would have expected more people to take advantage of the beautiful setting.
Comment from Hotel Management
Feb 9, 2017 by Kaitlyn, Hotel Management
Thank you for sharing your wonderful experience! We are thrilled to hear you enjoyed your stay and we hope you will return soon!
3 out of 5
by A verified traveler from California

It was nice but the room was dusty

Posted Feb 6, 2017
Pros: pool looked nice
Cons: parking gargae needs love
Location: golf, and beach.
The staff was nice and the hotel looked good. The problems were that the room as dusty, and not very clean. I was also stuck in the parking garage because the system there sucked and I could not get out. There were 3 of us held hostage there until someone let us all through.
Comment from Hotel Management
Feb 10, 2017 by Kaitlyn, Hotel Management
Thank you for your review. We are happy to hear you enjoyed our location overlooking Torrey Pines Golf Course and the Pacific Ocean. We apologize for the inconvenience you experienced regarding the parking garage and we have alerted the Ace Parking team. We have also addressed your concerns with our Housekeeping Team. We greatly appreciate your feedback and it will help our hotel improve. We hope you will consider staying with us again next time your travels bring you to La Jolla!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel with a fine view of the Pacific

Posted Jan 15, 2017
Easy to find, plenty of parking, quiet and relaxed. A bit out of town from San Diego, but close enough to walk to the Torrey Pines park where there is beach access, lovely walking, and views of the ocean.
Comment from Hotel Management
Jan 18, 2017 by Kaitlyn, Hotel Management
Thank you for sharing your review. We are happy to hear you enjoyed our proximity to Torrey Pines State Reserve's hiking trails and beach. We appreciate your feedback and we hope you will be our guest again soon!
2 out of 5
by A verified traveler from Corona, CA

Air Ventilation Issue

Posted Jan 9, 2017
We stayed on the first floor where the restaurant is also located. Our room and the entire floor smelled of cooking odors the entire time we were there. We had to open our sliding door to air the room out. Overall the room was clean, but there was dust and dirt along the edges of the furniture and around sliding door. The self parking is $30 per day. If you have an electric vehicle, the only charging available is on the roof of the garage unless you are parking in a handicapping space. There is no covered parking on the roof and no elevator. This isn't the first time staying at this hotel, but it will be the last.
Comment from Hotel Management
Jan 12, 2017 by Kaitlyn, Hotel Management
Thank you for taking the time to share your review. Guest feedback is incredibly important to us and we look to our reviews to see how we can improve. We apologize for the issues you experienced and we have shared your concerns with our team. We will keep your feedback in mind as we continually work to enhance our guests' experience and we hope you will consider staying with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
great experience, very clean and stuffs are friendly.
Comment from Hotel Management
Jan 9, 2017 by Kaitlyn, Hotel Management
Thank you for sharing your wonderful experience! We are glad you enjoyed your stay and we hope you will return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jan 2, 2017
Great hotel and scenery. Stiff is friedmly and courteous.
Comment from Hotel Management
Jan 4, 2017 by Kaitlyn, Hotel Management
Thank you for sharing your experience! We hope you will be our guest again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
Wonderful stay at the hotel!!! Clean, lovely grounds and lobby area where one can relax and watch the sunsets. Great breakfast!!!
Comment from Hotel Management
Jan 4, 2017 by Kaitlyn, Hotel Management
Thank you for sharing your lovely experience! We are glad you enjoyed your stay and we are looking forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but far hike to beach

Posted Dec 27, 2016
Beautiful hotel. Unfortunately quite far from the beach. Also far from any stores to get anything you're missing. Friendly staff and very clean. We "upgraded" our room for a golf course view but could barely see it therefore that was a waste of money
Comment from Hotel Management
Dec 30, 2016 by Kaitlyn, Hotel Management
Thank you for taking the time to share your feedback. We always appreciate hearing from our guests and we have shared your comments with our team. We hope you were able to explore Torrey Pines State Beach and the beautiful hiking trails. Also, we are just a short drive away from the beautiful beaches of La Jolla and Del Mar. Thanks again and we hope you will stay with us again in the future!