Ratings based on 663 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Orange, CA
Excellent StayPosted Feb 3, 2016
Pros: Price, staff and distance from LEGOLAND.
Cons: I can't think of anything.
Location: Close to LEGOLAND.
The hotel was very clean and the staff was very friendly. The breakfast that was included with our stay was very good. Very close to LEGOLAND.
for Everyoneby A verified traveler
good hotel, walking distance to the beachPosted Feb 2, 2016
Pros: Location was great
Cons: we were in 121, right across from the laundry and in the morning quite noisy
good breakfast, great coffee, great location, nice property with a Benihana right next door
for Everyoneby A verified traveler from Los Angeles
Posted Jan 27, 2016
Pros: Bathroom, bedroom, new condition
Cons: Bed was too hard for me.
Nice clean modern room. Fabulous breakfast. Friendly staff.
for Everyoneby A verified traveler from Rapid City, SD
We had an amazing stayPosted Jan 22, 2016
We had an amazing stay at the Holiday Inn Express and Suites in Carlsbad. Staff was very friendly. Room was clean. Great location for easy access to I-5. Also very close to the Carlsbad beach.
by A verified traveler from ca
They check another guest under my namePosted Jan 2, 2016
I'm only staying for an overnight. My family after Legoland when we are checking in gave my name. The staff makayla said am I sure if I'm on the right place because there is a lot of holiday inn. I said I'm sure and showed the itenerary and confirmation. It took her a while keep asking me what kind of room I reserve what card did I use to pay for it. She even ask me if I check in already. I have my18 month n 6 year old with me who are cranky already. The lady said we will check what happen because we can't see your reservation It took them a while to realized that they gave my room to another guest with same initials. Then again she ask me what kind of room did I reserve and they check if there are room available. It was last day of the year and I don't want to get mad infront of my kids but this is the first time I experienced this She made me sign a paper for checking in on a different name she said just initial it will change the name. I'm like seriously then she said you can take anything from the pantry . I'm like that's not professional how would you check in another person on another name. How many times she ask me if I'm sure about my reservation. I am not expecting any of this and when we left I want to make sure I will not be charge of anything. The front desk said it will be ok because they just exchange your name plus the other person didn't charge anything. I was stunned that they consider this like a normal little incident. That was my experience for my
for Everyoneby A verified traveler from Fremont, CA
Good family hotelPosted Dec 29, 2015
Pros: Good & healthy breakfast. Good TV channel selection.
Cons: Bigger room will be nice.
Location: LEGOLAND, SeaWorld, nice restaurants. Scenic drives
New hotel layout and amenities. Friendly staff. Clean facility. Copes well with large crowd during peak period.
for Everyoneby A verified traveler from queen creek az
Legoland FunPosted Dec 25, 2015
Location: Legoland, ca
Great place to stay and really clean. Really nice good price
by A verified traveler
Standard holiday innPosted Dec 19, 2015
Very disappointed to see that in the terrible California drought the shower head produced massive amounts of water. Also the breakfast used only styrofoam products. No environmental sensitivity at all.
for Everyoneby A verified traveler from Las Vegas
Fantastic modern, clean hotelPosted Dec 15, 2015
Went to LEGOLAND and this was the perfect hotel! Just down the street, spotless, modern and the rooms were very, very nice!
by A verified traveler
Expected better service!Posted Nov 28, 2015
On our fist night at the Holliday inn, we had to change rooms. After having a long day at Legoland and having to unpacked all my Of over cood,,our stuff we had to pack everthing back and change to another room. The second, day our room was not clean. I asked the Hotel clerk about it ,she replied sure the bcorvo_