Ratings based on 519 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from San Francisco

Very Welcoming

Posted Aug 10, 2016
Pros: The free breakfast is very helpful, allowing travelers to get a quick start on their day. And the selection is broad and nutritious.
Cons: No complaints.
Location: Centrally located, with easy freeway access.
While this is not a luxury hotel, the rooms are clean and well-maintained. The beds are comfortable, the shower and sink in good working order, and the air conditioning very effective. The rooms also have a small fridge, so we were able to keep a few drinks and some restaurant leftovers. The staff was very friendly and outgoing. Hopefully that means the custodial workers are well treated and paid.
Comment from Hotel Management
Aug 11, 2016 by Vikki, Hotel Management
Dear Mitch: Awesome to hear about your good review of our property. Thank you for staying with us and we hope to welcome you back again! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
by A verified traveler

Posted Aug 1, 2016
The hotel was well prepared, quick check in, staff were friendly and it was very conveniently located for our trip to the Wild Life Park. We had a very good time.
Comment from Hotel Management
Aug 2, 2016 by Vikki, Hotel Management
Indeed a great location with friendly staff. Glad you had a good time. Hope to welcome you back again soon! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
5 out of 5
by A verified traveler from Sonora, Ca.

Very nice motel with a great staff.

Posted Aug 1, 2016
Pros: Staff and breakfast.
Location: All things SAN DIEGO!
Very close to San Diego Safari Park. Excellent buffet breakfast.
Comment from Hotel Management
Aug 1, 2016 by Vikki, Hotel Management
Dear Lee: We are definitely the closest Holiday Inn Express property to the San Diego Safari Park. Happy that you enjoyed our hot buffet breakfast. See you soon! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
by A verified traveler from Las Vegas

Close shopping and restaurants.

Posted Jul 24, 2016
Friendly front desk staff. Nourishing breakfast. Quiet place.
Comment from Hotel Management
Jul 26, 2016 by Vikki, Hotel Management
Dear theban: Thank you for your feedback regarding you recent stay with us. We are delighted to know that our front desk staff are friendly. It is good to hear as well that our breakfast is nourishing and our hotel is quiet, We appreciate you choosing the Holiday Inn hotels for your lodging needs. We hope to welcome you back in the near future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
by A verified traveler

Posted Jul 16, 2016
It would have been better if the couple in the room next to us was not fighting all night long!
Comment from Hotel Management
Jul 18, 2016 by Vikki Armonio, Hotel Management
Dear Anonymous: Thank you for sharing your experience with us during your recent stay with us. We are sorry to hear that you were bothered by the guests next door. We normally send the security guard when commotion or noise are reported to the front desk to make sure that everything is in order. Perhaps we could have moved you to a different room also in case of persistent disturbance. We apologize for the inconvenience this matter may have caused you. We hope that you will allow us another opportunity to welcome you back. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotels & Suites Escondido
5 out of 5
by irma from Orange

Posted Jun 9, 2016 on Hotels
I am there only hours. Cleanliness always meets my standards.
Comment from Hotel Management
by Traveler, Hotel Management
Dear Irma: Thank you for your feedback regarding your recent stay with us. We are happy to hear that we have met your standards in cleanliness. We hope that you were able to take advantage of the many amenities we have to offer including the hot buffet breakfast. We appreciate you choosing the Holiday Inn hotels for your lodging needs. We look forward to your return visit. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
5 out of 5
by A verified traveler

Posted Jun 1, 2016 on Hotels
Great hotel for our purpose. We were visiting family for a few days and needed a nearby hotel to spend nights. The breakfast was far superior than most buffet breakfasts. The staff were courteous and professional.
Comment from Hotel Management
by Traveler, Hotel Management
Thank you for letting us know about your recent stay with us. It is good to hear that our breakfast was superior than most breakfast buffets and we are happy to know that our staff were courteous and professional. We appreciate you choosing the Holiday Inn hotels for your lodging needs and we hope to see you again in the near future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
3 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
room wasn't very clean. They have free breakfast but food quality was bad. There was boiled eggs. It was rotten.
Comment from Hotel Management
by Traveler, Hotel Management
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. We appreciate you taking the time to advise us of your dissatisfaction which is the first step towards improvement of our services. Your willingness to share your experience is genuinely appreciated. We hope that you will allow us another opportunity to be of service to you. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
2 out of 5
by A verified traveler

Posted May 21, 2016
Pros: The staff
Cons: Needs to be rebuilt
When the Holiday Inn express brand was first made known to me, this is the kind of hotel I conjured up in my mind. My experiences with the brand before this hotel was way above the moniker "express". This facility is a " stay there if you must".
Comment from Hotel Management
May 23, 2016 by Vikki, Hotel Management
Thank you for your feedback regarding your recent stay with us. I apologize that you felt that way and wish that you provided details of specific issues so that it can be properly addressed. We hope that you will allow us another opportunity to be of service to you in the future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
4 out of 5
by Kingsley from Carson, ca

change matras

Posted May 14, 2016 on Hotels
We enjoyed the stay. The only thing that needs to be looked into at all your hotels is the matras Replace with firm but soft matras.
Comment from Hotel Management
Jul 23, 2016 by Traveler, Hotel Management
Dear Kinsgley: Thank you for sharing your comment with us regarding your recent stay with us. We are glad to hear that you enjoyed your stay. We thank you for your feedback regarding the mattress. We will take that into consideration. We appreciate you choosing the Holiday Inn hotels for your lodging needs and we hope to see you soon. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido