Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 27, 2016
I always stay here when I'm in town. Cost a little more than nearby hotels but much nicer cleaner place
Comment from Hotel Management
Aug 28, 2016 by tsmith@hiexpsd.com, Hotel Management
Thank you so much for your positive response on The Holiday Inn Express San Diego South Chula Vista! We are so delighted to hear you enjoyed your stay with us once again!! We take great pride in satisfying our returned guests and we will be sharing your positive comments with our staff! We appreciate you staying with us, and hope to see you back on your next trip.
3 out of 5
by A verified traveler

Posted Jun 17, 2016
Good Location close to everything, good places to eat.
Comment from Hotel Management
Jun 18, 2016 by Fred S., Hotel Management
Thank you for your recent stay with us at the Holiday Inn Express San Diego South Chula Vista, and for your positive feedback. We hope to see you again sometime soon!
5 out of 5
by A verified traveler from Phoenix

Great place for the price!

Posted Jun 13, 2016
This hotel is a great place for the price we paid! It was clean, very updated, and even had 2 tvs! We missed breakfast on our last day and the staff was courteous and gave the kids free yogurt to go.
Comment from Hotel Management
Jun 15, 2016 by Fred S., Hotel Management
Thank you so much for posting a review of your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you were satisfied with our hotel and the time you spent with us. We appreciate your positive review and would be more than happy to welcome you back again sometime soon.
5 out of 5
by A verified traveler

Love hotel close to everything

Posted Jun 5, 2016
Always stay there when we come to California. The desk staff knew us after only one visit 9 moths earlier. Exceptional!! They go out of their way for their guests.... All of them. When we call the front desk as we needed something for our room, there was a knock at our door right after we hung up the phone! Amazing! Never had service that fast! Very clean & comfy & friendly! Highly recommended
Comment from Hotel Management
Jun 9, 2016 by tsmith@hiexpsd.com, Hotel Management
Thank you so much for taking the time to leave us your feedback. We value you as our returned guest and your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel and we hope to have an opportunity of welcoming you back again soon.
5 out of 5
by A verified traveler from San Diego

Very pleased

Posted Jun 4, 2016
Pros: Clean room, great staff, great breakfast.
Cons: The elevator was very slow
Location: Just off the main highway. It was easy to get anywhere we wanted to go. Plenty of good local restaurants. The trolley stop was right there also.
Clean room, great staff, great breakfast. Everything went great.
Comment from Hotel Management
Jun 5, 2016 by tsmith@hiexpsd.com, Hotel Management
Deb Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel. We appreciate the feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.
3 out of 5
by A verified traveler

Nice Hotel, Sketchy Location

Posted May 31, 2016
The hotel is clean and comfortable, but the location is very sketchy. I was nervous to stay here once I saw the location. I would stay again, simply due to location.
Comment from Hotel Management
Jun 1, 2016 by tsmith@hiexpsd.com, Hotel Management
Thank you for leaving us a review regarding your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you enjoyed your time with us but regret that you were not satisfied with some aspects of your stay, and have taken note of your concerns. I have passed on your comment regarding the cleanliness and comfort of our hotel and we hope to see you again on your next trip to San Diego!
5 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
Comment from Hotel Management
by hotelstaff, Hotel Management
Thank you for your recent stay with us at the Holiday Inn Express San Diego South Chula Vista, and for your "5 Star" rating! We are happy to see that you enjoyed your stay with us. We hope to see you again sometime soon!
5 out of 5
by Carol from Las Vegas

Great hotel

Posted May 28, 2016 on Hotels
The front desk staff were all professional and went out of their way to be helpful!!! The room was great with a sitting area that was wonderful! Breakfast was average but the staff in the eating area was great! We would definitely recommend this Holiday Inn Express to our friends
Comment from Hotel Management
by hotelstaff, Hotel Management
Thank you so much for posting a review of your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you were satisfied with our hotel, our great staff and the time you spent with us. We appreciate your positive review and would be more than happy to welcome you and your friends back again sometime soon.
5 out of 5
by A verified traveler

Posted May 22, 2016 on Hotels
Comment from Hotel Management
by hotelstaff, Hotel Management
Traveler Thank you for your recent stay with us at the Holiday Inn Express San Diego South Chula Vista, and for your "5 Star" rating! We hope you choose us again the next time you're in Chula Vista!
5 out of 5
by Catherine from Hollister, Ca

Visiting our Navy son

Posted May 17, 2016 on Hotels
We went to visit our son and his wife. They were recently transferred from Great Lakes to San Diego. The hotel was clean and comfortable. All staff were pleasant and helpful. The TV options were not great. The area around the hotel was Ok. Breakfast was good all 3 days of our stay. We would use this hotel again.
Comment from Hotel Management
by hotelstaff, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again sometime soon.