Ratings based on 823 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Apr 28, 2017
Clean, cozy and quiet. Also bed was so soft and sheets were silly smooth
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Perfect location.

Posted Apr 27, 2017
Comfortable, clean, modern and covienient. Excellent price.
2 out of 5
by A verified traveler

Unpleasant stay at the Holiday Inn.

Posted Apr 19, 2017
The room was on 1st level facing the front entrance of the hotel. The noise level from people talking outside was horrible. Front desk was notified but it did not change the situation. This was late in the evening. I did not have a descent night's sleep. I would never stay at this hotel again. The bed sheets and pillows had an odd odor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and eating

Posted Mar 30, 2017
My experiance was great. There are seceral stores around snd a lot of restaurants to pick. Costo is very close.
2 out of 5
by A verified traveler

Check towels before using

Posted Mar 30, 2017
Pros: front desk staff was helpful
Cons: better housecleaning
Location: 7-11 store and alley,
There was a strong urine smell in the bathroom. I could not figure out what it was until I washed my hands and reached for the wash cloth that was folded like a fan and inserted into the bath towel to make pretty hanging on the towel rack. After drying my hands I noticed an even stronger urine spell, and looking at the towel I saw that it had deep yellow spots on it and the yellow spots smelled like urine. The towel looked and smelled like someone had wiped the under side of the toilet stool with it. This made my skin crawl and I asked for another room. The front desk clerk was very helpful she offered me another room down the hall on the same floor, but I was so freaked out by the housecleaning that I requested to be moved to another floor and asked for fresh towels to be brought up. Around 11:30pm we were awaken by a crowd of people coming in and talking loud, sometimes this is expected when staying at a hotel. BUT after the initial noise of doors slamming and people running from one room to another and loud voices, I dozed back off to sleep only to be awaken about 30 minutes later with someone yelling NO!NO! NO! WHY! WHY! ETC, then the doors slamming starting all over again and the loud voices in the hallway. This went on for about 10 to 15 minutes, then settled down. Around 1:15 the same person started yelling LEO! LEO! LEO!...... OVER AND OVER, once again the doors slamming and loud voices again. This time I called down to the front desk to report it.
2 out of 5
by A verified traveler

Location was good for us but...

Posted Mar 14, 2017
Pros: The location close to our daughters house.
Cons: They need to get new beds
We stayed there a long time ago and it seemed to have gone down hill. Staff was not friendly, room was small and we had to ask to be left coffee which is supposed to be apart of our room amenities. Next time will try to find another hotel in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close yo everything i needed

Posted Feb 27, 2017
My experiance was great. Close to shopping and eats.
Comment from Hotel Management
Mar 7, 2017 by Oussama, Hotel Management
Thank you so much for your nice comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Hills, CA.

Great location in La Mesa

Posted Feb 21, 2017
Pros: Everything!
Cons: n/a
This hotel was very clean, comfortable bedding and bath. Lots of light and a refrigerator for your convenience.
Comment from Hotel Management
Mar 7, 2017 by Oussama, Hotel Management
Thank you very much for such a sweet comments.
2 out of 5
by A verified traveler from San Francisco

Noisy but easy access and convenient location

Posted Feb 19, 2017
Walls and floors are very thin, so every sound from footsteps to people using the restroom to snores to even low-volume television sounds can be heard clearly. Housekeeping started before 8am, so enjoying a quiet, peaceful morning while on vacation wasn't possible. The staff was very nice and the location was easy in-and-out.
Comment from Hotel Management
Mar 7, 2017 by Oussama, Hotel Management
Dear Mrs. Kristin thank you for staying at our property the Holiday Inn La Mesa. i am terribly sorry you have had some complications during your last stay. the holiday Inn La Mesa team and my self are looking forward to seeing you soon again and make your stay great again.
1 out of 5
by A verified traveler from New Orleans, LA

Too noisy!!

Posted Feb 4, 2017
Pros: The restaurant and Bar was nice!
Cons: Facelift! Really dated!
Location: We chose this hotel to be close to my brother's home, ended up moving out the next day. Very disappointed!!
Walls are paper thin! Can hear when someone walks down the hall. Party(of workers) outside in parking lot, called front desk 3 times-no help. Pool was depressing!
Comment from Hotel Management
Mar 7, 2017 by Oussama, Hotel Management
Dear Mr. Mark I am terribly sorry for the issues you have had during your last stay. your comfort and well being is very important to us and i would like to guaranty you that the matter was taking care of and issues such does not happen very often. The Holiday team and My self are looking forward to seeing you soon hopefully back at our property and i promise you that i am gonna make my best to insure you a great stay.