Ratings based on 1,199 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Wonderful Home Away from Home

Posted Dec 2, 2016
Pros: I like that the hotel was so quiet. The carpets in the halls are so thick that they absorb all sound. The suite was complete with everything I needed.
Cons: In my room, the WiFi signal was down to one or two bars, but I was able to do everything I needed. This would be the only area for improvement.
Location: The hotel is near highway 5 from which you can get anywhere with some driving. This location is very near Legoland.
The staff always greeted me warmly and were very helpful. They were also very fast and efficient. They answered my questions before I asked them. The greetings always felt genuine, and I felt encouraged to ask for anything I might need.
3 out of 5
by A verified traveler from US

Thanksgiving stay

Posted Nov 28, 2016
Location: CLose to carlsbad outlets and legoland, not to far from other San diego spots.
After not making it into a soccer tournament, we decided to keep our reservation and do some black friday shopping. Other than some maintenance that needed to be done to the room, the biggest problem was the kitchen staff partying outside my room early in the morning. Talked to on duty staff first day it happened only to face the same problem the next morning. Very disappointed in lack of concern. Everything else was attended to. OK breakfast parking a little crowded, gym a little small but nice sized rooms offset the little things.
5 out of 5
by A verified traveler from Vancouver, BC

make you feel like a home again

Posted Nov 14, 2016
Location: You need to have car to go to target, trader joe's, Costco for shopping! They offer shuttle bus to legoland, outlet mall, beach and more
Room is spacious and clean! You have everything you need in the room! Room is so quite , recommend for family travel with babies
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
I definitely agree with you we have a great location close to all the action. We are thrilled that you enjoyed so many aspects of the hotel and look forward to seeing you on your next visit to the area.
5 out of 5
by A verified traveler from US

Posted Nov 14, 2016
Newer property. Staff was helpful and accommodating.
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
5 out of 5
by A verified traveler

Great place to stay with kids

Posted Nov 7, 2016
free breakfast buffet was nice, lots of variety. only thing is this hotel is located in Carlsbad which is close to Legoland, however, about 30-45 mins to zoo and other attractions in San Diego. Free parking is a plus as well so for the price you pay it is well worth the extra drive to the different attractions. Had a one bedroom suite with full kitchen so was able to stock up the fridge if required. Manager's reception is awesome with free beer and wine and appetizers! Staff are super friendly!
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
I definitely agree with you we have a great location close to all the action. Our daily breakfast buffet is an added value and I’m glad to hear you enjoyed it. We hope to see you as a guest again very soon.
4 out of 5
by A verified traveler from US

It was good

Posted Nov 6, 2016
Pros: Comfort, location, staff
Cons: Cleanlinest and taste of breakfast
It was good, I prefer a bit more clean though. Good location, comfort, found hair hanging on microwave & linen could of been better.
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
Thank you for taking the time to post your comments in regards to your recent stay at the Homewood Suites by Hilton in Carlsbad. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. Hope to have you back soon.
4 out of 5
by A verified traveler from Las Vegas, NV

Better than average, but no 4.5

Posted Nov 3, 2016
Pros: Spacious rooms/suites as expected were nicely appointed at a fairly descent price, and always great to have free parking in a southern California hotel.
Cons: Hallway carpets are a bit worn down and location just off a main road makes for a somewhat perilous entry unless you know exactly where to turn and enter.
Location: A descent option for those with a car visiting relatively nearby LegoLand, Sea World, etc.
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
Thank you for taking the time to write a review about your stay with us. I am pleased to know that you had such a great time while with us. Thank you so much for being our guest and we certainly hope to see you on your next trip to Carlsbad.
4 out of 5
by A verified traveler from US

Great hotel close to LEGOLAND and food.

Posted Nov 2, 2016
Location: Restranuts where close by and legoland
Great hotel overall. Stayed in a 2 queen bed suite. Great size and 2 tvs where we can be in one room and kids in another. It has a small very affiant kitchen. The only down is the bed and sofa bed. Pillows where way to hard and sofa bed kids didn't sleep good. The wife and me where ok but if pillows where more soft and would be great.
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
I appreciate you taking the time to write this review and share your experience during your recent stay. Our spacious two queen bedroom suite is definitely a great value. The additional space enhances your trip by giving you room to relax after a long day. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience.
5 out of 5
by A verified traveler from US

Nice stay that isn't too far from Legoland

Posted Oct 31, 2016
Location: This hotel was across the airport but we never heard any sounds. It is about a 5 to 10 minute drive from legoland.
It was very comfortable. The breakfast was very chaotic. It was hard to find a seat and there was a long line for the waffles that you have to make yourself. The staff was very friendly and we would definitely come back.
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
I appreciate you taking the time to write this review and share your experience during your recent stay. Thank you so much for being our guest and we certainly hope to see you on your next trip to Carlsbad.
5 out of 5
by A verified traveler

Posted Oct 29, 2016
Our stay was great! Staff is very friendly. Hotel was very clean and our room was ready and smelled fresh and clean. Breakfast was good too. We've stayed at this hotel 5 times before and the consistency is great. Always on point! Definitely recommend this hotel!
Comment from Hotel Management
Nov 19, 2016 by Alex M. Operations Supervisor, Hotel Management
I appreciate you taking the time to write this review and share your experience during your recent stay. I am very lucky to have a staff full of great people working at this hotel. We certainly hope to see you and your family on your next trip to the Carlsbad area.