Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
54% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

False advertising

Posted May 24, 2016
Pool closesd early. No hot tub. Bad customer service. No breakfast And false advertising on bath tub spa. Very disappointed
5 out of 5
by A verified traveler

Very nice and clean

Posted May 23, 2016
Would stay here again, the place was very clean and the beds are comfortable.
Comment from Hotel Management
May 24, 2016 by Stephanie , Hotel Management
Thank you we look forward to having you be our guest again!
1 out of 5
by A verified traveler from San Diego, California

False Advertisement

Posted May 18, 2016
The room was NOTHING like what is advertised on their website. There was hair in my jacuzzi, my bed wasn't decorated as advertised, my pillows were flat, the room was way smaller than advertised, and the staff had me waiting almost 2 hours in my car for my room to be ready. The receptionist there was the only pleasant experience I had, other than her I wasted my money and they'll never see me again.
Comment from Hotel Management
May 25, 2016 by Stephanie , Hotel Management
I apologize for your experience. I hope you give us another chance in the future. If you could provide me with your contact details I would be happy to reach out to you directly. My email is sdowns@hotelhosts.com
4 out of 5
by A verified traveler

Nice with a fare price.

Posted May 16, 2016
Nice upgraded hotel.. no decore.. or blow dryer. But it was spacious and tidy. You have to request full bed change. If not, the maids will just make the bed and leave the dirty linen.
Comment from Hotel Management
May 19, 2016 by Stephanie Downs , Hotel Management
Thank you for the feedback. We appreciate your comments, we do have hair dryers available based upon request through the front desk. Please let us know and we will be sure to deliver on your next stay with us. We look forward to you staying with us again.
1 out of 5
by A verified traveler from LA

Horrible

Posted May 15, 2016
horrible experience. check in time is at 3p I showed up on time and had to wait for my room because it "wasn't ready". my room came with a jacuzzi once trying to shower the water pressure was horrible that I felt like I couldn't take a shower right. the jacuzzi is not meant for two people to sit in comfortable. bathrobes had holes in it. at night till about 7a people were drinking outside and being loud. just a horrible experience. wouldn't recommend it to anyone.
Comment from Hotel Management
May 19, 2016 by Stephanie , Hotel Management
I apologize that you had to wait and that the room was not to your expectations.
3 out of 5
by A verified traveler from phoenix

Nice room, very rude service

Posted May 15, 2016
Staff was not at all welcoming. Just asked what do you need? And when we checked out, service desk just said you're good.
Comment from Hotel Management
May 19, 2016 by Stephanie Downs , Hotel Management
I apologize for the service you received. This is definitely not the norm or what I expect of my TEAM. I will be sure to speak with them in regards to your comments.
5 out of 5
by A verified traveler from Nevada

Great service!

Posted May 14, 2016
The manager, and employees were all kind and on point. Thank you for the stay.
Comment from Hotel Management
May 14, 2016 by Stephanie Downs , Hotel Management
Thank you so much, We strive to provide excelent customer service and I am pleased to hear my TEAM was on point.
4 out of 5
by A verified traveler from san diego

Nice rooms

Posted May 7, 2016
Room was ok parking was terrible not enough spaces
Comment from Hotel Management
May 8, 2016 by SD , Hotel Management
I am glad you enjoyed your stay and found the room to be nice. I am sorry the parking was not to your expectations. We do have ample parking around the property. Perhaps there was just not anything around your room specifically.
3 out of 5
by A verified traveler from Arizona

Met our expectations

Posted Apr 24, 2016
Pros: The clean pool!
Location: It was ideally located! 10-15 min to beach, downtown, stores and more!
This is not a fancy hotel or resort, but the nightly price reflects this. We felt safe and comfortable. The rooms were clean and in good condition. Overall the place provided my family a decent place to stay for inexpensive.
Comment from Hotel Management
Apr 26, 2016 by Stephanie , Hotel Management
Thank you for your feedback. I am glad that you were able to enjoy your family vacation. We look forward to having you be our guest in the future.
4 out of 5
by A verified traveler

Nice and comfortable hotel.

Posted Apr 23, 2016
I stayed at this hotel due to work. Was 10 mins away from work. Enjoyed my stay here, very beautifully decorated. The mirror is absolutely amazing.
Comment from Hotel Management
Apr 26, 2016 by Stephanie , Hotel Management
Thank you for your feedback I am glad to hear you enjoyed your stay with us. We look forward to having you be our guest again in the future.