The staff was not friendly and ignored everyone you can get into the laundry facilities the towels seem to be hard and rigid and what they say he is a spa is what they referred to as the pool with an ice machine
Comment from Hotel Management
Feb 20, 2017 by Jenna R, Hotel Management
We are sorry that you did not enjoy the accommodations of the hotel. Our staff does work on our customer service skills regularly so there should've been no reason that you should've felt as if you were being ignored. We do keep our laundry room locked past 6pm to prevent unwanted persons from wandering into the laundry room. Also, our outdoor spa is actually the outdoor jacuzzi. Most hotels refer to an outdoor jacuzzi under this name as well. We do not offer a day spa which is most likely what you were expecting, however we do not advertise that we offer a day spa.The pool area does include a heated pool, outdoor jacuzzi, and our ice machine.