Ratings based on 1,169 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Ok but wasn't what we thoughtPosted Sep 24, 2017
We booked this room for a music festival 3 night stay. The images etc made it seem very luxurious. We didn't get the room we booked, we asked for king but got two double beds. They comped us one breakfast. There were really bad ants in our bathroom. Pillows were too soft. We had quite a hike from parking to the room when you get home late after 14 hours of standing the last thing you want to do is hike up a hill and a flight of stairs to your room, not to sound lazy but it's supposed to be a time to relax.
for Everyoneby A verified traveler from Manitowoc, WI
Nice hotel with spacious rooms!Posted Sep 15, 2017
Pros: Spacious rooms.
Cons: Check-in process took a long time because housekeeping was behind. Staff was very friendly though.
Location: About 25 minutes from the city and not on the highway which was nice for noise.
I got a nice rate on Expedia for the Hotel Karlan. I was surprised how spacious the rooms were for a great price. Our room was very clean with a nice size bathroom. Staff was friendly and housekeeping did an excellent job. I would definitely go back if ever in the area again.
for Everyoneby A verified traveler from Running Springs, CA
The hotel is lovely but parking so far away !Posted Sep 14, 2017
Having to haul our luggage over steps to get to our room was awful. The baggage carts don't go up & down steps!
for Everyoneby A verified traveler from Alberta, Canada
Very NicePosted Sep 12, 2017
Cons: Cigarette smoke from people smoking on their adjacent room balconies drifting into our room. I had to shut the balcony door to keep the smoke out.
Location: Nice quiet walking. Lots of stores and restaurants in the vicinity.
Everything about the room was nice. Clean, Quiet. Fast Internet.
for Everyoneby A verified traveler from San Diego California
okPosted Sep 11, 2017
Pros: good setting good staff
Cons: daily room cleaning
Location: good nearby locations
They dont clean room unless you ask them,not cool.Rooms should be cleaned daily
for Everyoneby A verified traveler from Los Angeles
Great Hotel next to the the freeway and shoppingPosted Sep 7, 2017
Pros: Great service
My experience was great front desk were very helpful and kind. My 2 year old son was playing in the lobby while checking in and were very respectful to him.I would stay here again when i visit san diego
for Everyoneby A verified traveler from Miami, FL
Lovely staff and lovely roomPosted Sep 4, 2017
My room met all my expectations. The staff was really nice abs accommodating. Love the complimentary cookies!
for Everyoneby A verified traveler from Canada
Great HotelPosted Aug 31, 2017
We loved this hotel! The room is spacious & the pool area is relaxing & beautiful!! We had a great time!
for Everyoneby A verified traveler from dubai
Great atmosphere great location highly recommendedPosted Aug 30, 2017
Customer service rowaa, she was a great host made our check in easy , the Location is convenient and close to major attractions and hwy , room was very specious and comfortable.highly recommended.
for Everyoneby A verified traveler
First time at this hotel and loved it!Posted Aug 25, 2017
This will be our new spot to stay at when in SD! The room was great and we loved everything about it.